"We were very excited to stay here for three days and really didn't mind the $500+ a day to stay there. But as we went on in our stay, the excitement faded. The staff was very nice, and much of my complaints were beyond their ability to resolve, but I just expected more for the price.
The hotel is beautiful, and the suite that we had was awesome. I really liked the rooms setup, with two full baths that made the stay of three people very comfortable.
My complaints are just that (again, out of the staff;s control) the hotel has only two elevators, and one was out of order the three nights that we stayed. Now that seems small, but the remaining elevator only holds 6 people comfortably, less if they have luggage, and the hotel is very busy, so getting up and down took a lot of time and required patience. So, with the elevator down and patience needed, I wanted a drink, and on one of the days, the bar/restaurant was closed all day due to technical problems. Now, if I was management, I would have at least allowed cash and beer sales.
These are just my opinions and and when I got the entire bill for three nights ($1,700) they were confirmed. A nice place, but maybe not worth the price when I could have stayed elsewhere for a better stay for less."
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