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Ulasan untuk Hampton Inn Omaha/West Dodge Road (Old Mill)

2.5 out of 5
Hampton Inn Omaha/West Dodge Road (Old Mill)
11201 Davenport St, Omaha, NE

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 444 dari 797 ulasan" "
Penilaian 8 - Bagus. 212 dari 797 ulasan" "
Penilaian 6 - Cukup Baik. 71 dari 797 ulasan" "
Penilaian 4 - Buruk. 37 dari 797 ulasan" "
Penilaian 2 - Sangat Buruk. 33 dari 797 ulasan" "

9,0/10

Kebersihan

8,8/10

Staf & layanan

8,2/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Joni, Evansville

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very friendly, helpful staff and housekeeping department! Wonderful breakfast, good coffee. Nice decor, clean.
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Holger, Frankfurt am Main

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All clean and had all I needed
Menginap 3 malam pada bulan Mei 2024

8/10 Bagus

Skyler

Menginap 2 malam pada bulan April 2024

4/10 Buruk

Travis

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
We chose this hotel because it had high ratings. The room we got the ac wasn’t working properly, the refrigerator barely kept things cool , the drain for the bathtub wasn’t working, the coffee machine didn’t work in the room either. The ice machine on our floor was broken as well so you had to go to a different floor to get ice. I alerted the staff upon check out he was very kind and wrote everything down I was just disappointed he didn’t offer a discount or anything.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Ava pada tanggal 28 Apr 2024
Hello, thank you for sharing your feedback with us. We strive to ensure each guest has an at home experience, and I do apologize if we fell short of that this time. I did look into the issues reported about this room. As we do appreciate the opportunity to make it right while you are still on property, we hope that you make this stay an exception and stay with us again in the future. Feel free to reach out to me directly at ava.vasquez@hilton.com. Thank you again!

10/10 Sangat Bagus

jane

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean Easy check in Comfortable beds
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Earl

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Like clean and property maintained. Nice staff.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Ava pada tanggal 15 Apr 2024
Thank you for sharing your feedback with us! We appreciate you selecting the Hampton Inn Omaha West Dodge-Old Mill. We hope to see you back if ever in Omaha again! Thank you again,

10/10 Sangat Bagus

Nancy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We stayed here a couple weeks ago and enjoyed our stay so we came back because we were so pleased with our stay
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Ava pada tanggal 3 Apr 2024
Nancy,Thank you for sharing your feedback with us! We appreciate you selecting the Hampton Inn Omaha West Dodge-Old Mill. We hope to see you back if ever in Omaha again! Thank you again!

6/10 Cukup Baik

Bill

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
The key card would not work Had to get staff to let us in our room everytime IT WAS A PAIN
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Ava pada tanggal 25 Mar 2024
Thank you for sharing your feedback with us! We appreciate you selecting the Hampton Inn Omaha West Dodge-Old Mill. We strive to ensure each guest has an at-home experience, and we are very sorry if we fell short of that this time. We understand how it may be inconvenient to not have a key card, which is why we offered to waive all late cancel fees or refund remainder of stay if you chose to check out. If there is anything we could have done to make your stay more comfortable, please let us know! Thanks again,

10/10 Sangat Bagus

Joseph, Chicago

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I would definitely and probably will stay here again.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Ava pada tanggal 25 Mar 2024
Thank you for sharing your feedback with us! We appreciate you selecting the Hampton Inn Omaha West Dodge-Old Mill. We hope to see you back if ever in Omaha again! Thank you again,

10/10 Sangat Bagus

Nancy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It fit our purpose just perfect
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Ava pada tanggal 13 Mar 2024
Thank you for your feedback!! We hope to see you back in the future!

10/10 Sangat Bagus

Larry

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and big rooms.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Ava pada tanggal 2 Mar 2024
Thank you for sharing your feedback with us! We appreciate you selecting the Hampton Inn Omaha West Dodge-Old Mill. We hope to see you back if ever in Omaha again! Thank you again,

8/10 Bagus

Craig

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The Continental breakfast on Sunday morning was excellent.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Ava pada tanggal 26 Feb 2024
Thank you for sharing your feedback with us! We appreciate you selecting the Hampton Inn Omaha West Dodge-Old Mill. If there is anything we could have done to make your stay a 5, please let us know! Thanks again,

10/10 Sangat Bagus

Michelle

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Ava pada tanggal 26 Feb 2024
Thank you for sharing your feedback with us! We appreciate you selecting the Hampton Inn Omaha West Dodge-Old Mill. We hope to see you back if ever in Omaha again! Thank you again,

10/10 Sangat Bagus

Christina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Ava pada tanggal 26 Feb 2024
Thank you for sharing your feedback with us! We appreciate you selecting the Hampton Inn Omaha West Dodge-Old Mill. We hope to see you back if ever in Omaha again! Thank you again,

10/10 Sangat Bagus

Jen

Bepergian bersama hewan peliharaan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff were all very friendly & the hotel was clean.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Ava pada tanggal 18 Feb 2024
Thank you for sharing your feedback with us! We appreciate you selecting the Hampton Inn Omaha West Dodge-Old Mill. We hope to see you back if ever in Omaha again! Thank you again,

10/10 Sangat Bagus

Ivan

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Ava pada tanggal 18 Feb 2024
Thank you for sharing your feedback with us! We appreciate you selecting the Hampton Inn Omaha West Dodge-Old Mill. We hope to see you back if ever in Omaha again! Thank you again,

10/10 Sangat Bagus

Alejandra

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Ava pada tanggal 14 Feb 2024
Thank you for your feedback!!! We appreciate you selecting the Hampton Inn Omaha West Dodge-Old Mill, and hope to see you back if ever in Omaha again.

8/10 Bagus

Benjamin

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Ava pada tanggal 14 Feb 2024
Hello,Thank you for sharing your feedback with us! If there is anything we could have done to make your stay more comfortable, please let us know. Thanks,

10/10 Sangat Bagus

David

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Dennis the breakfast guy is awesome He goes above and beyond He is one of the reasons we keep coming back when we visit our son who lives in Omaha
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Ava pada tanggal 14 Feb 2024
Thank you for your feedback!!! We appreciate you selecting the Hampton Inn Omaha West Dodge-Old Mill, and hope to see you back if ever in Omaha again.

10/10 Sangat Bagus

Susan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was quiet and amazingly clean. They were kind and responsive to us as well.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Ava pada tanggal 14 Feb 2024
Thank you for your feedback!!! We appreciate you selecting the Hampton Inn Omaha West Dodge-Old Mill, and hope to see you back if ever in Omaha again.

8/10 Bagus

Susan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
2 complaints which should be readily remedied: Heater had a loud squeaking noise while running & pillows in my room were terrible— need to be replaced— I have stayed at this property multiple times— it is convenient, clean & has a nice breakfast
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Ava pada tanggal 14 Feb 2024
Hello, Thank you for your feedback! I'm sorry to hear that your stay was less than satisfactory. If there was anything we could have done to make your stay better, please let me know!! We hope that you make this stay an exception and stay with us, if ever in Omaha again. Thanks again,

10/10 Sangat Bagus

Geremy, plano

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Ava pada tanggal 14 Feb 2024
Thank you for your feedback!!! We appreciate you selecting the Hampton Inn Omaha West Dodge-Old Mill, and hope to see you back if ever in Omaha again.

10/10 Sangat Bagus

Justine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very nice, I would stay again.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Ava pada tanggal 14 Feb 2024
Thank you for your feedback!!! We appreciate you selecting the Hampton Inn Omaha West Dodge-Old Mill, and hope to see you back if ever in Omaha again.

8/10 Bagus

Kent

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Ava pada tanggal 14 Feb 2024
Hello,Thank you for sharing your feedback with us! If there is anything we could have done to make your stay more comfortable, please let us know. Thanks,

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Ava pada tanggal 14 Feb 2024
Thank you for your feedback!!! We appreciate you selecting the Hampton Inn Omaha West Dodge-Old Mill, and hope to see you back if ever in Omaha again.

10/10 Sangat Bagus

Keith, Maryville

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Ava pada tanggal 14 Feb 2024
Thank you for your feedback!!! We appreciate you selecting the Hampton Inn Omaha West Dodge-Old Mill, and hope to see you back if ever in Omaha again.

6/10 Cukup Baik

Chrissy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good location, subpar amenities
The air conditioner/fan made the most horrendous noise, so we couldn’t keep our room nice and cold. We didn’t let the front desk know, I didn’t want the hassle of moving all of our stuff! So we just didn’t use the heater or air conditioner. The bed and pillows were uncomfortable. Could use a coat of paint inside, so many scrapes on doors and walls. Also, we like a dark hotel room, light comes in from above the floor air conditioner/heater. Plus so much light from the hallway door. Overall good location and clean hotel.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Ava pada tanggal 26 Des 2023
Good morning,We strive to provide an at home experience for our guests and I want to apologize if we fell short of that. We will be undergoing renovation in 2024. I hope that you will make this stay an exception and stay with us again in the future!

10/10 Sangat Bagus

Renee

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great customer service
The battery in the smoke detector started beeping around 3:15 am. We contacted the front desk and had a different room in under 10 minutes.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Kim pada tanggal 14 Feb 2024
We are very sorry for the inconvenience caused to you by the beeping sound. I am glad that we were able to rectify the situation and provide you with a great stay. Thank you and we hope you choose to stay with us again for your future hospitality needs.

10/10 Sangat Bagus

Kathleen Urban

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff has restored our faith in old-fashioned values... going beyond basic customer service and ensuring the guests feel welcome. Without exception, every employee greeted us with a sincere smile and made sure our needs were met. The gentleman who runs the breakfast will take care of you!!
Menginap 4 malam pada bulan November 2023

10/10 Sangat Bagus

Deb

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy access. Very friendly service. Always a “good morning “ or “good afternoon “
Tanggapan dari Ava pada tanggal 14 Feb 2024
Thank you for your feedback!!! We appreciate you selecting the Hampton Inn Omaha West Dodge-Old Mill, and hope to see you back if ever in Omaha again.

8/10 Bagus

Susan

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Property seems well cared for & breakfast is nice & breakfast staff was very helpful
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Ava pada tanggal 14 Feb 2024
Hello,Thank you for sharing your feedback with us! If there is anything we could have done to make your stay more comfortable, please let us know. Thanks,

4/10 Buruk

MARK

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Ava pada tanggal 7 Des 2023
Good evening,I am sorry to see that you did not enjoy your stay. Please let me know what we could have done to make your stay more comfortable.

8/10 Bagus

Donnie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan November 2023
Tanggapan dari Ava pada tanggal 14 Feb 2024
Hello,Thank you for sharing your feedback with us! If there is anything we could have done to make your stay more comfortable, please let us know. Thanks,

10/10 Sangat Bagus

Adam

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
AC/ Heater fan in room was messed up and very noisy. Breakfast and staff were awesome!
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Jeffrey

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice place to stay. Room very clean and tidy. Staff very helpful.
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Erik

Menginap 3 malam pada bulan November 2023
Tanggapan dari Ava pada tanggal 14 Feb 2024
Hello,Thank you for sharing your feedback with us! If there is anything we could have done to make your stay more comfortable, please let us know. Thanks,

10/10 Sangat Bagus

Mary

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice motel
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Dina

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was friendly and very helpful. Becky was most helpful.
Menginap 1 malam pada bulan November 2023

6/10 Cukup Baik

Barbara

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Our drain stopper for tub didn't work so we couldn't take a bath which we were looking forward to. Also I do NOT think our beds were queen. My daughter and I were way too close in bed. We always sleep together on our trips. The minute we walked in we said these are not queens. Terrell was awesome though a front desk. Very professional and welcoming.
Menginap 2 malam pada bulan Oktober 2023

6/10 Cukup Baik

Thomas, Grand Junction

Disukai: Kebersihan
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Ava pada tanggal 17 Nov 2023
Good morning Thomas,We do strive to ensure our guests have an at home experience with us. Would you mind sharing what could have made your stay better?Thank you,

10/10 Sangat Bagus

Luz Maria

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Sara, Grand Island

Menginap 1 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Kristen

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Ava pada tanggal 17 Nov 2023
Good morning Kristen, We do strive to ensure our guests have an at home experience with us. Would you mind sharing what could have made your stay better?Thank you,

6/10 Cukup Baik

Rhonda

Disukai: Kebersihan, staf & layanan, fasilitas
Water pressure was low and room above was stomping footsteps
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Ava pada tanggal 17 Nov 2023
Good morning Rhonda,We do strive to ensure our guests have an at home experience with us. I do apologize for the inconveniences during your stay. Please let us know how we could have made your stay better.Thank you,

6/10 Cukup Baik

Connie, columbus

Breakfast was good very friendly chef beds were OK. Heater in the room was loud name fan sounded like it needs repairs
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Ava pada tanggal 17 Nov 2023
Good morning Connie,We do strive to ensure our guests have an at home experience with us. I apologize if we fell short of that. I will speak with the appropriate departments regarding the fan and the mattresses. We do hope you give us another chance in the future!Thank you,

10/10 Sangat Bagus

Derek

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Carmen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff was extremely nice. There were lots of pillows and blankets were more than sufficient for whatever was needed for comfort. My one complaint is there is no USB slots for charging cables to plug into.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Agm Lisa pada tanggal 15 Okt 2023
Thank you for sharing your experience with us! We are excited to tell you we will be getting a renovation and it will be completed in 2024! We will be getting the usb ports in the rooms. We do hope you come and see the new us!

6/10 Cukup Baik

CAROLYN

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Really $75.00 added for a 9lb dog
It was fine. Except that the room backed up to the elevator shafts and the wall vibrates and the sound of the elevators running came right through the wall. Maybe if you moved the beds from THAT wall to the opposite it would help when trying to sleep. Also you should pist what the cost for having a pet with you is rather than Suprise!!!! That will be $75.00 for your 9lb dog to stay with you, Really!!!
Menginap 1 malam pada bulan September 2023
Tanggapan dari Agm Lisa pada tanggal 15 Okt 2023
Thank you for sharing your experience with us. We do take our guests comments seriously and we will pass the information along to the correct departments. We understand our pet fee may not be like other hotels, however we do pride ourselves with the fact you are unaware of any smell or pet evidence in the rooms as we deep clean thoroughly. We do hope you stay safe on your travels!

8/10 Bagus

Itzel

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice hotel, however when we got there, there was nobody to check us in so we had to wait a while, then the pool wasn’t open on the two days we stayed in.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Agm Lisa pada tanggal 15 Okt 2023
Thank you for sharing your experience with us! We do know how frustrating it can be when we have to shut the pool down. When we do this it is for the safety of our guests as we ensure the pool chemicals are balanced and safe. We do hope you give us another chance the next time you are in our area!

8/10 Bagus

Eric

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
It was convenient for me. I live in Omaha and I stayed there because my bathroom was being remodeled. My only complaint is about the parking lot. It needs to be resurfaced. There is a section that is crumbling.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Agm Lisa pada tanggal 15 Okt 2023
Thank you for sharing your experience! We do take our guests comments to heart. We will pass on your comments to the appropriate department. We want to reassure you that our management team is in the process of redoing our parking lot, hopefully by spring!