"Clean, comfortable, and close walk to AMC and Disneyland. Oatmeal is amazing!
The only reason I didn't give 5 stars is housekeeping took a huge Disney bag that had boxes from our Disney toys as well as some brand new things from Disney at the bottom and threw it out. We came back to our room and the bag (which wasn’t close to the garbage) was gone. They told us to reach out in the morning.
I did and the guy acted like I was lying and after telling him we left to the park housekeeping came in and we returned and largest bag the park has (full of stuff) was gone. The guy said “housekeeping wouldn’t do that, if there was a situation that it even was possible I’m is sure they didn’t do it on purpose and just though it was garbage. But we didn’t find it in the garbage so they didn’t take it”. Ok sir I guess we were robbed then… 🙄 The only thing that he would do is comp us one nights resort fee. The bag was the size of the one pictured but a plastic Disney one. We decided to get these ones after bag was taken.
Our do not disturb sign also went missing that night. We asked the front desk for a new one. They said they were out.
Rooms are not at all soundproof
When we checked out the other front desk employee apologized that housekeeping threw out our bag of Disney stuff. I was happy to get that apology, but not happy the other guy just gaslight us. That being said other than costing us a lot housekeeping did do a good job."
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