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Ulasan untuk Best Western Orlando Gateway Hotel

2.5 out of 5
Best Western Orlando Gateway Hotel
7299 Universal Blvd, Orlando, FL

Ulasan

7,8

Bagus

Penilaian 10 - Sangat Bagus. 990 dari 2287 ulasan" "
Penilaian 8 - Bagus. 543 dari 2287 ulasan" "
Penilaian 6 - Cukup Baik. 313 dari 2287 ulasan" "
Penilaian 4 - Buruk. 199 dari 2287 ulasan" "
Penilaian 2 - Sangat Buruk. 242 dari 2287 ulasan" "

7,6/10

Kebersihan

8,4/10

Staf & layanan

7,8/10

Fasilitas

7,4/10

Kondisi & fasilitas properti

7,6/10

Ramah lingkungan

Ulasan

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice stay with affordable price
Nice hotel... best part of the hotel is the free parking. The room and bathroom is quite old but still clean. Location is good
Menginap 2 malam pada bulan April 2023
Tanggapan dari Best Western pada tanggal 3 Mei 2023
Thank you for the positive feedback and the 8 out of 10 review! We appreciate the support, and we will work hard to provide you with a 10 out of 10 stay next time. We look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

10/10 Sangat Bagus

JAMES E.

Traveler bisnis
Disukai: Fasilitas, kondisi & fasilitas properti
John the Sunday manager was beyond helpful. I am so grateful for his support and help.
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Claudia

Disukai: Kebersihan, staf & layanan, fasilitas
Muy buena estadía para el precio
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Deivy

Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Everting good service nice days
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Steven, Westbrook

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great value hotel close to Universal.
Menginap 4 malam pada bulan April 2024

10/10 Sangat Bagus

Moradi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were friendly and helpful
Menginap 4 malam pada bulan April 2024

6/10 Cukup Baik

Stacy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Power was out for over 7 hours our first evening. The sink drained extremely slow. The exhaust fan was noisy and only worked half the time. You had to run the shower water for 5-10 minutes to get it hot or you took a cold shower.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Best Western pada tanggal 30 Apr 2024
Thank you for your feedback. We apologize that our property did not meet your expectations. We will address the issues you are reporting immediately, with the appropriate departments.Best Regards.Best Western Orlando Gateway Hotel

8/10 Bagus

Vanessa

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Staf & layanan
Nice hotel the staff was very helpful and friendly. Location was perfect would stay there again.
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

WESLEY, MARLBOROUGH

Bepergian bersama teman, Bepergian dalam rombongan, Traveler bisnis, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good place safe and convenient
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Best Western pada tanggal 29 Apr 2024
Thank you for the positive feedback and the 5 out of 5. We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

4/10 Buruk

Smaillky

Menginap 1 malam pada bulan April 2024
Tanggapan dari Best Western pada tanggal 30 Apr 2024
Thank you for your feedback. We apologize that our property did not meet your expectations. We will address the issues you are reporting immediately, with the appropriate departments.Best Regards.Best Western Orlando Gateway Hotel

4/10 Buruk

H

Tidak Disukai: Staf & layanan, fasilitas
I have bad experience with their service during the whole building power outage. I checked-in around at 6:30pm. at about 7:00pm, power suddenly shots down, the inside of room very dark and muggy. we can't find front deck service. and no any of hotel employee comes to floor to direction how to stay in safety. I stay room up to two hour with no dinner, no drink. I started headache. finally I took stairs to out of the building. I walked down the street several round until saw the building has lights back. the time was about at 11:00 pm. totally the power outage about 4hour during night. funny thing that I sent text message to costumer service number to ask if they have back up generator when the event happened, they answer me at 8:30am next day, they said they do not have back up generator.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Best Western pada tanggal 29 Apr 2024
Thank you for your feedback. We apologize that our property did not meet your expectations. We will address the issues you are reporting immediately, with the appropriate departments.Best Regards.Best Western Orlando Gateway Hotel

8/10 Bagus

Luis

Disukai: Kebersihan
Good for the price
Menginap 1 malam pada bulan April 2024
Tanggapan dari Best Western pada tanggal 29 Apr 2024
Thank you for the positive feedback!We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

10/10 Sangat Bagus

Ramon, Orlando

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good everything can’t complain
Menginap 7 malam pada bulan Januari 2024

6/10 Cukup Baik

Michelle, Orleans

Disukai: Staf & layanan
Menginap 1 malam pada bulan April 2024
Tanggapan dari Best Western pada tanggal 26 Apr 2024
Thank you for your feedback. Please, accept our apologies for any short-comings you encountered during your stay with us. We will address the issues you are reporting immediately, with the appropriate departments. We hope to welcome you back during your next visit to Orlando.Best Regards.Best Western Orlando Gateway Hotel

8/10 Bagus

Karmen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Luciana serve us very well!
Menginap 3 malam pada bulan April 2024
Tanggapan dari Best Western pada tanggal 25 Apr 2024
Thank you for the positive feedback!We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

10/10 Sangat Bagus

Stefanie

Disukai: Kebersihan
Menginap 1 malam pada bulan April 2024
Tanggapan dari Best Western Orlando Gateway Hotel pada tanggal 26 Apr 2024
Thank you for your feedback. We look forward to hosting your next trip to the Orlando area. Best Regards.

2/10 Sangat Buruk

Vijay

Bepergian bersama keluarga dan anak
Tidak Disukai: Staf & layanan
Nothing
Menginap 1 malam pada bulan April 2024
Tanggapan dari Best Western pada tanggal 25 Apr 2024
Thank you for your feedback. We apologize that our property did not meet your expectations. We will address the issues you are reporting immediately, with the appropriate departments.Best Regards.Best Western Orlando Gateway Hotel

8/10 Bagus

Chim

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Clean room.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Best Western pada tanggal 25 Apr 2024
Thank you for the positive feedback!We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

10/10 Sangat Bagus

jesus

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Best Western pada tanggal 30 Apr 2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

6/10 Cukup Baik

Dee

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
My room had big Roaches running so bad I had to move to the 7th floor and I'm handycap it made I difficult for me to walk that far to get in and out of the building and I was only given 15 dollars I think so I was supposed to stay 2 more days but I decided to stay at a different hotel and I didn't want to do that because Iove the area of this hotel but I hate 😡 Roaches
Menginap 3 malam pada bulan April 2024
Tanggapan dari Best Western pada tanggal 24 Apr 2024
Thank you for your feedback. We apologize that our property did not meet your expectations. We will address the issues you are reporting immediately, with the appropriate departments.Best Regards.Best Western Orlando Gateway Hotel

2/10 Sangat Buruk

Atlas

Menginap 1 malam pada bulan April 2024
Tanggapan dari Best Western pada tanggal 24 Apr 2024
Thank you for your feedback. We apologize that our property did not meet your expectations. We will address the issues you are reporting immediately, with the appropriate departments.Best Regards.Best Western Orlando Gateway Hotel

2/10 Sangat Buruk

Haydee

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Lights went off for hours
Menginap 2 malam pada bulan April 2024
Tanggapan dari Best Western Orlando Gateway Hotel pada tanggal 23 Apr 2024
Thank you for your feedback. We look forward to hosting your next trip to the Orlando area. Best Regards.

10/10 Sangat Bagus

Cortney

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay
Menginap 3 malam pada bulan April 2024
Tanggapan dari Best Western pada tanggal 24 Apr 2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

2/10 Sangat Buruk

Sheena

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Roaches
Menginap 1 malam pada bulan April 2024
Tanggapan dari Best Western Orlando Gateway Hotel pada tanggal 23 Apr 2024
While we appreciate the nice comments about our staff and our Location, we regret that your stay was less than stellar. We hope you brought the concerns to our attention, so we had an opportunity to fix the problem or offer a room move. It is always our pleasure to assist our guests when issues arise. We hope you will consider staying with us again during your next visit to Orlando. Best Regards.

8/10 Bagus

Dallymar

Bepergian bersama keluarga
Disukai: Staf & layanan
My room has small animals and in the two night that I stay, the housekeeping never do the room.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Best Western Orlando Gateway Hotel pada tanggal 23 Apr 2024
While we appreciate the nice comments about our staff and our Location, we regret that your stay was less than stellar. We hope you brought the concerns to our attention, so we had an opportunity to fix the problem or offer a room move. It is always our pleasure to assist our guests when issues arise. We hope you will consider staying with us again during your next visit to Orlando. Best Regards.

8/10 Bagus

Carrie

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan, kondisi & fasilitas properti
I thought the air conditioner was very loud. The stay wasn’t bad but was only there 2 nights.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Best Western Orlando Gateway Hotel pada tanggal 23 Apr 2024
While we appreciate the nice comments about our staff and our Location, we regret that your stay was less than stellar. We hope you brought the concerns to our attention, so we had an opportunity to fix the problem or offer a room move. It is always our pleasure to assist our guests when issues arise. We hope you will consider staying with us again during your next visit to Orlando. Best Regards.

10/10 Sangat Bagus

Dennis

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice hotel for a good price.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Best Western Orlando Gateway Hotel pada tanggal 23 Apr 2024
Thank you for your feedback. We look forward to hosting your next trip to the Orlando area. Best Regards.

10/10 Sangat Bagus

Jamal

Menginap 2 malam pada bulan April 2024
Tanggapan dari Best Western Orlando Gateway Hotel pada tanggal 23 Apr 2024
Thank you for your feedback. We look forward to hosting your next trip to the Orlando area. Best Regards.

8/10 Bagus

Rachael

Disukai: Staf & layanan
Staff is incredible!!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Best Western pada tanggal 19 Apr 2024
Thank you for the positive feedback!We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

10/10 Sangat Bagus

Isaac, Grand Island

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Me encantó es lo mejor de verdad
Menginap 2 malam pada bulan April 2024
Tanggapan dari Best Western pada tanggal 19 Apr 2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

10/10 Sangat Bagus

Toneisha

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room gave off a weird smell when I first arrived but other than that the room was great! Service was great and the pool/hot tub area is amazing! On site restaurant and store so you don’t have to leave to eat or get a quick snack. Loved how close universal studios was to the hotel and icon park!
Menginap 4 malam pada bulan April 2024
Tanggapan dari Best Western Orlando Gateway Hotel pada tanggal 17 Apr 2024
Hi Toneisha,Thank you for the positive feedback and the 5 out of 5 review! We are pleased to hear that you have got to experience the friendliness of our staff and hotel amenities.We appreciate your support, and we look forward to hosting your next trip to the Orlando area. Best Regards.

2/10 Sangat Buruk

Yhomira

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My room was dirty and had food and some type of jelly on the bed. There was hair in the bed and towels andbit smelled like Marijuana everywhere. The staff lies and the front desk lady was screaming at people saying that there was no more rooms. I went with my two little daughter and i cannot belive this place was like this. I left immediately and they did not want to give me a full refund even though the said they where full. Poor service horrible experience and rude people. Just disgusting!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Best Western Orlando Gateway Hotel pada tanggal 16 Apr 2024
Hi Yhomira,We are so sorry that we were not successful in relocating you to a new room to gain your satisfaction and you cancel your reservation. It is always our pleasure to resolve the issue by providing a new room. Our records indicate that Expedia has processed your refund. We regret the inconvenience.We hope you will consider staying with us again during your next visit to Orlando.

8/10 Bagus

Gabriela

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Best Western pada tanggal 16 Apr 2024
Thank you for the positive feedback!We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

10/10 Sangat Bagus

yolanda

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Cleanliness
Menginap 2 malam pada bulan April 2024
Tanggapan dari Best Western pada tanggal 15 Apr 2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

10/10 Sangat Bagus

Ashley

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location!
Menginap 4 malam pada bulan April 2024
Tanggapan dari Best Western pada tanggal 15 Apr 2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

10/10 Sangat Bagus

Paola

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Es excelente servicio amable
Menginap 2 malam pada bulan April 2024
Tanggapan dari Best Western pada tanggal 14 Apr 2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

10/10 Sangat Bagus

Marc-Kendy

Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Adriana

Menginap 3 malam pada bulan April 2024

4/10 Buruk

Erica

Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Best Western pada tanggal 12 Apr 2024
Thank you for your feedback. We apologize that our property did not meet your expectations. We will address the issues you are reporting immediately, with the appropriate departments.Best Regards.Best Western Orlando Gateway Hotel

10/10 Sangat Bagus

Gurpreet

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
That’s best place to stay near the universal studio.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Best Western Orlando Gateway Hotel pada tanggal 11 Apr 2024
Hi Gurpreet,Thank you for the positive feedback and the 5 out of 5 review! We appreciate your support, and we look forward to hosting your next trip to the Orlando area. Best Regards.

6/10 Cukup Baik

liliam

Bepergian bersama teman, Traveler bisnis
Disukai: Staf & layanan
La instalación buena solo que no tendieron la cama
Menginap 2 malam pada bulan April 2024
Tanggapan dari Best Western Orlando Gateway Hotel pada tanggal 11 Apr 2024
Hi Liliam,Thank you for your feedback. We look forward to hosting your next trip to the Orlando area. Best Regards.

10/10 Sangat Bagus

Stanislav, Tampa

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean room and building and friendly staff.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Best Western Orlando Gateway Hotel pada tanggal 11 Apr 2024
Hi Stanislav,Thank you for the positive feedback and the 10 out of 10 review! We are pleased to hear that you have got to experience the friendliness of our staff. We appreciate your support, and we look forward to hosting your next trip to the Orlando area. Best Regards.

8/10 Bagus

ginette

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
estaba centrico y en buen estado
Menginap 2 malam pada bulan April 2024
Tanggapan dari Best Western Orlando Gateway Hotel pada tanggal 9 Apr 2024
Hi Ginette,Thank you for your feedback. We look forward to hosting your next trip to the Orlando area. Best Regards.

6/10 Cukup Baik

Nicole, Middleburg

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location is close to Universal Studios, in between the universal endless resorts. I did not know there was an extra $15 charge per night until day of check-in or I would not have chosen hotel. I did not see charge noted on Expedia.com. First stay in this hotel since price is usually higher than other hotels, will probably not stay again due to that. Overall staff was very nice.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Best Western pada tanggal 8 Apr 2024
Thank you for your feedback. The 15.75 is the resort fee, which you pay upon arrival. The information is stated twice before confirming the reservation, as well as after you confirm.We look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

10/10 Sangat Bagus

Edgardo

Menginap 2 malam pada bulan April 2024
Tanggapan dari Best Western pada tanggal 28 Apr 2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

8/10 Bagus

Rechee

Bepergian dalam rombongan, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The property was clean, safe conveniently located and affordable.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Best Western pada tanggal 8 Apr 2024
Thank you for the positive feedback!We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

8/10 Bagus

elizabeth

Disukai: Kebersihan
Menginap 2 malam pada bulan April 2024
Tanggapan dari Best Western Orlando Gateway Hotel pada tanggal 9 Apr 2024
Hi Elizabeth,Thank you for your feedback. We look forward to hosting your next trip to the Orlando area. Best Regards.

10/10 Sangat Bagus

JIANNAN

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Best Western pada tanggal 8 Apr 2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

10/10 Sangat Bagus

Rosalba

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location and felt safe!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Best Western pada tanggal 8 Apr 2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

2/10 Sangat Buruk

Andy

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff changed my reservation from the price i got it from Expedia.com to their own reservation when i got to the desk and made my reservation price went almost double the price i got my reservation from Expedia. I found that Best Western cheated me and that was so unfair!!!
Menginap 3 malam pada bulan April 2024
Tanggapan dari Best Western pada tanggal 8 Apr 2024
Thank you for your feedback, however, upon checking your reservation we can see it was canceled and you never stayed at the hotel. Best Regards.Best Western Orlando Gateway Hotel