2/10 Sangat Buruk
Chanthy
Bepergian bersama keluarga
7 Feb 2026
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Disappointing Stay – Absolutely Not Worth the Cost
Our stay at Encore at Kissimmee was one of the most disappointing resort experiences we’ve had, especially considering the high price and the expectations set by their marketing.
The internet was down for the entire stay, which alone made the home extremely difficult to use. We had a full house that depended on WiFi for work, school needs, devices, and basic entertainment. This was never resolved and significantly disrupted our trip.
The breakfast buffet was equally disappointing. The food quality was poor—powdered or fake eggs, sausage, very limited options, and consistently not enough food for the number of guests. It felt poorly managed and not remotely worth the cost.
We also paid an additional upcharge for a heated pool, yet the pool never reached a noticeable temperature. On top of that, the pool filter never appeared to be running, and the pool was not properly cleaned during our stay. The jacuzzi was also unusable, making the situation even worse.
The water park was one of the main reasons we booked this resort, yet it was closed for many of the seven days we were there. With the pool, jacuzzi, and water park either unavailable or not functioning as promised, there were very few amenities left for our family to enjoy.
Overall, many of the amenities advertised were either unavailable, poorly maintained, or did not work at all. This resort did not deliver what was promised, and the experience fell far below expect
Chanthy
Menginap 7 malam pada bulan Januari 2026
