3 outdoor pools, a heated pool, cabanas (surcharge), pool umbrellas
Cek ketersediaan

Ulasan untuk The Grove Resort & Water Park Orlando

4 out of 5
The Grove Resort & Water Park Orlando
14501 Grove Resort Avenue, Winter Garden, FL

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 2799 dari 5302 ulasan" "
Penilaian 8 - Bagus. 1135 dari 5302 ulasan" "
Penilaian 6 - Cukup Baik. 672 dari 5302 ulasan" "
Penilaian 4 - Buruk. 360 dari 5302 ulasan" "
Penilaian 2 - Sangat Buruk. 336 dari 5302 ulasan" "

8,4/10

Kebersihan

8,4/10

Staf & layanan

8,6/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Darren

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Hayden pada tanggal 2 Mei 2024
We're grateful for your kind words. Thank you for taking the time to share your review with us. We hope to see you again soon.

10/10 Sangat Bagus

Tabitha

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great resort.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 2 Mei 2024
We're grateful for your kind words. Thank you for taking the time to share your review with us. We hope to see you again soon.

10/10 Sangat Bagus

Debra

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan, fasilitas
This is a great place to stay with a large family. The grounds are beautiful and the front end staff is awesome. ONLY COMPLAINT I have is there is a major disconnect between the front desk and house keeping. We were given our key and went to our room, walked in and the cleaner was just beginning. The cleaner then took 2 hours. We were given 4 large towels for 8 guests. No face clothes or handtowels. The pull out sofa bed linens are not supplied and are available on request. At 10pm I found this out. It took 1.5 hours for housekeeping to get me sheets and blankets, they were out of pillows. The front desk was very apologetic for the house keeping and made sure we got a set of towels for each person registered to the room. This would not stop me from staying here again, just be proactive that it doesnt happen again.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 2 Mei 2024
We're grateful for your kind words. Thank you for taking the time to share your review with us. We hope to see you again soon.

10/10 Sangat Bagus

J Mark

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice, fairly secluded property. It is about 6 miles from Disney properties further to the south west in a newly built up area with alot of shopping, restaurants, and fun activities. The on property water park is alot of fun. Recommend asking them for bldg 3, because the water park is right out the back door of 3. The only thing is that the name is deceiving. It is 40 minutes away from Orlando. It is actually in Winter Park FL. The traffic to go to the International Drive area of Orlando is TERRIBLE.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 2 Mei 2024
We're grateful for your kind words. Thank you for taking the time to share your review with us. We hope to see you again soon.

4/10 Buruk

Ivonne

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
I'm still waiting to get my money back on my credit card, i was also charged for a towel, that i called them about to let them know, i only received 5 towels not 6, so i couldn't return six. If i do not receive my hold fee, I'm contacting my brother in law the attorney. When i went to check out at 2:45 a.m. the systems were down and the security guard, not a guest representative said they will email me in the morning. I cannot get through on the phone. Can anyone help me? Please
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 2 Mei 2024
We are sorry to hear that your stay was not to the high standards we aim to achieve. Your comments have been passed onto the management team for review and resolution moving forward. We hope that you will give us another opportunity and that we can welcome you back again soon!

10/10 Sangat Bagus

Mariah

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Property was nice, spacious and clean. Restaurants are a little pricey, but other than that my family enjoyed their stay. My children had fun in the water park and arcade. We will be returning soon!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 1 Mei 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

2/10 Sangat Buruk

Jaziya Ciane

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 2 Mei 2024
We're sorry to hear about your experience. Thank you for sharing your feedback, which we take seriously. We hope to have another opportunity to serve you better in the future.

8/10 Bagus

Ashley

Disukai: Kondisi & fasilitas properti
Menginap 11 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 2 Mei 2024
We're grateful for your kind words. Thank you for taking the time to share your review with us. We hope to see you again soon.

10/10 Sangat Bagus

Hilary

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was our second time visiting The Grove, and we loved it even more than the first visit! We got to spend more time at the surfari water park, and hang out in the lazy river. Our 3 bedroom condo was fantastic! It was well laid out, clean and in a quiet corner. We loved it! We can’t wait to return for another visit!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 1 Mei 2024
Thank you for your positive feedback! It means a lot to us. We're looking forward to having you back in the future.

6/10 Cukup Baik

Kalen

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kebersihan
Just thought it could be a lot cleaner. Room was kinda dirty floors needed to be vacuumed. Stains on all the towels and on the window drapes. For as much money as they got pouring in they could use some of it to upgrade room cleanliness
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 1 Mei 2024
Thank you for your positive feedback! It means a lot to us. We're looking forward to having you back in the future.

10/10 Sangat Bagus

Jefferey

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
In no particular order: -Beautiful property -very large suites -9-17 minutes away from all Disney properties -plenty of travel needs at the lobby store -gardens very well kept and beautiful The only thing I will comment on was that on two different occasions, neither of which I actually understood why it happened, I spoke to two members of their staff and neither spoke English well enough to ask me what they wanted/needed or understand what I had said. Perfectly understandable to not be fluent in English BUT if you are expecting to speak with guests, you should have someone that speaks English as best as possible, to do that. English is the primary language in the USA, after all. When I checked in, it could have been easily asked or discerned that I, and my family, speak English. This does not reflect poorly on this very, very positive review. Just an observation.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 1 Mei 2024
Thank you for your positive feedback! It means a lot to us. We're looking forward to having you back in the future.

10/10 Sangat Bagus

nathalie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 2 Mei 2024
We're grateful for your kind words. Thank you for taking the time to share your review with us. We hope to see you again soon.

6/10 Cukup Baik

Frank

Traveler bisnis
Disukai: Kondisi & fasilitas properti
I have been to many resorts in the Orlando Disney World surrounding areas. The Grove have been on my bucket list to visit, but it was quite disappointing very expensive for what offered no towel. Service in the room no room service of any kind and no delivery service allowed to come to your room.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 30 Apr 2024
Thank you for your review. We apologize for not meeting your expectations and are looking into the issues you've raised. We hope to welcome you back for a more positive experience.

6/10 Cukup Baik

Cherice Patrice

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
The property is very convenient and the pool area is great. I have stayed here many times and this was the most unpleasant. The internet service in Bldg 2 where i was located was virtually non-existant. We bring our firestick, so the kids can watch disney plus, netflix etc. They were unable to using both the guest and the premium wifi. No towels or handsoap in the room when we arrived. 5 night stay and we had to constantly ask to change towels. No towels at the pool at all. You used to be able to get towels and exchange at the pool. Now the pool towels are in your room when you check in and the only way to get a dry towel at the end of a pool day is via housekeep (which is not at the pool). This policy just does not work. Lastly, every night we endured the smell of marijuana. Hotel needs to better monitor the non-smoking policy.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 30 Apr 2024
We regret any inconvenience you faced during your stay. Your feedback is important to us and has been noted for improvement. We'd appreciate the chance to host you again with improvements made.

10/10 Sangat Bagus

Sandra Maureen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved the place just disappointed with the food selection.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 30 Apr 2024
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!

10/10 Sangat Bagus

Danielle

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 9 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 1 Mei 2024
Thank you for your positive feedback! It means a lot to us. We're looking forward to having you back in the future.

8/10 Bagus

Amanda

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was a beautiful place. My kids loved the water park. But it was really confusing to get around
Menginap 5 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 30 Apr 2024
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!

10/10 Sangat Bagus

Lisa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice property all around
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 30 Apr 2024
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!

6/10 Cukup Baik

Joya

Bepergian bersama teman, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, kondisi & fasilitas properti
The first time I stayed here, it was amazing. From check in to check out. This stay I was met with a room downgrade that I wasn’t even notified of until I asked was I being put in the room I prepaid for. The staff member then proceeded to tell me that I was downgraded because they didn’t have the room I reserved available. And that depending on how early you check in, can effect if the room that was reserved is still available to you. I paid for a lake view and got green electrical boxes right outside my window and patio. When I checked back the next morning, a supervisor, his named started with the letter ‘M’, was very understanding and got my room switched to what I paid for. During the process, I also saw someone at the desk checking in, having the same issue I did. Being downgraded from the room they prepaid for without being notified.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 29 Apr 2024
We're sorry to hear about your experience. Thank you for sharing your feedback, which we take seriously. We hope to have another opportunity to serve you better in the future.

10/10 Sangat Bagus

Sandra

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Me encantó, volveré a ir
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 29 Apr 2024
Thank you for your positive feedback! It means a lot to us. We're looking forward to having you back in the future.

10/10 Sangat Bagus

chris, Fairhaven

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 30 Apr 2024
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!

8/10 Bagus

Eyal

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We stayed at The Grove for 4 nights. We got 3 BD 3 Bath condo. Overall it was a good experience. Some noise in the am from the people cleaning the green areas woke some of us up 2/4 nights (we were on the second floor). Late check out was at 11am, nothing later was available. The bed in the master was very uncomfortable to not day say broken. Kids loved the water park and will recommend to try their passion fruit smoothie at the bar. Arcade was perfect for the kids.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 29 Apr 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

8/10 Bagus

Erin

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall a great stay. The room was a little dirty (hair on the floors in the bathroom, no towels were provided upon our arrival and a large bag of dirty towels and sheets left in our room). Staff quickly responded and rectified the towel issue. Great time for the kids in the pool areas and the Valencia and Longboard had excellent food and drinks. Would definitely recommended and are planning another stay there!
Menginap 4 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 29 Apr 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

8/10 Bagus

Jared

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent location and resort in Orlando
Menginap 5 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 29 Apr 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Sangat Bagus

Estherve

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 30 Apr 2024
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!

8/10 Bagus

Adi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our suite was clean and had everything we needed. We needed some extra blankets and pillows for the sleeper couch and they brought it right away. Staff was professional, nice, prompt and attentive. However, I found the layout of this resort to be challenging to navigate and just not the most convenient for getting around the place. I also found the water park to be disappointing. I would really just call it an enhanced pool and play experience. There was no wave pool, only two slides and the Flow Rider costs extra. The lazy river was the best part. Finding seating was hard unless you paid extra for premium seating. The cabanas were overpriced for their size and amenities.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 29 Apr 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

8/10 Bagus

Ravit, Fort Myers

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Was grate to have a full condo for a family of five but did not like the policy of wash your own pool towels and not giving more bath towels when requested.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 29 Apr 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Sangat Bagus

Teddy

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas
Awesome
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 29 Apr 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

8/10 Bagus

Aleta M

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All of the staff members were absolutely lovely and the room was very clean. The furniture in the room was a little beat up, we could have used more blankets and TP, and the lazy river could have been a little cleaner. Also, the food wasn’t great. But, overall, it was a great stay, the pools and water park were awesome to have, and I would definitely stay there again. A for the friendly staff! It must take a lot of effort to run this place.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 29 Apr 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

4/10 Buruk

Alexis

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Unfortunately we were really excited to visit this resort as a staycation. The website looked great. The room was dirty when we checked in, the pull out couch had chips and crumbs all over it. I had asked for a vacuum twice (at 11pm)and by 1 am I gave up and brushed the crumbs to the floor so my kids can go to sleep. The pools are GROSS!! Every single pool and including the water park was so dirty. The staff is sweet, I didn’t have any issues other than the vacuum I never got. Drinks was good. Pizza was delicious.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 29 Apr 2024
Thank you for your review. We apologize for not meeting your expectations and are looking into the issues you've raised. We hope to welcome you back for a more positive experience.

8/10 Bagus

Jessica Carleen

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
The rooms were gorgeous and very spacious. I loved having a kitchen and washer/dryer. The screened balcony was also a great perk. The room is 5 stars. The service, however, left a lot to be desired. They didn't offer to help us with our luggage to the room. There is no room service unless you stay for 8 days. You have to call to have garbage removed or fresh towels. You are expected to wash your own pool towels if you want clean ones, but they don't provide detergent. There is no backup toilet paper we had to call twice to get more. The waterpark is small but really nice and it's nice to have a hot tub accessible for evenings.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 29 Apr 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

8/10 Bagus

Adhara

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A nice vacation rental that is great for families. We loved having a full kitchen and spacious bathrooms. The mattress leaves much to be desired but then again I’m picky. Easy to get to a lot of attractions if you are willing to drive a few minutes.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 29 Apr 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

8/10 Bagus

Victoria

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 29 Apr 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

6/10 Cukup Baik

Erica, Vero Beach

Bepergian bersama keluarga
Disukai: Fasilitas
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Size of rooms was fabulous. However, very confusing layout. Need more maps. Staff not super helpful. It is a no frills resort in terms of no Kleenex, lotion, shower cap kinda extras in the room. There was shampoo and conditioner but the bottles didn’t work. Hair on the floor- could have used a good vacuuming. We minded because we have a crawler and 3 yr old. Water park was nice. Drinks expensive and watered down- stick with beer. Long lines for drinks. Servers come by occasionally if you are lucky. Locations was convenient as well. Not super noise. Check in was long.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 29 Apr 2024
Thank you for your review. We apologize for not meeting your expectations and are looking into the issues you've raised. We hope to welcome you back for a more positive experience.

8/10 Bagus

Cierra

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 29 Apr 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

6/10 Cukup Baik

Ryan

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Hot tub was disgusting, very dirty. Lazy river was very dirty. 2 swimming pools were clean. Room- bathroom sinks clogged, simply running water did not drain. Bedroom blankets were not provided until asked for. Bathrooms needed to be cleaned, furniture dusty. Horrible time trying to find our room, every time. Arrows to direct room number not accurate smfh.never seen anything like it, very confusing. BESt poolside cocktails, burger too salty. Close to Disney. Beautiful property grounds to walk around. Snake & alligator sighting at property pond.
Tanggapan dari Hayden pada tanggal 29 Apr 2024
Thank you for your review. We apologize for not meeting your expectations and are looking into the issues you've raised. We hope to welcome you back for a more positive experience.

10/10 Sangat Bagus

Nancy

Bepergian bersama keluarga
Disukai: Fasilitas
Clean spacious rooms. All amenities on site for your stay. Will be back!
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 29 Apr 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

8/10 Bagus

Kesang

Disukai: Kebersihan, kondisi & fasilitas properti
The property is quite and clean, very relaxing place
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 29 Apr 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Sangat Bagus

Alisa, Bellerose

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff, clean rooms
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 29 Apr 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

4/10 Buruk

Joseph

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tanggapan dari Hayden pada tanggal 29 Apr 2024
Thank you for your review. We apologize for not meeting your expectations and are looking into the issues you've raised. We hope to welcome you back for a more positive experience.

10/10 Sangat Bagus

Jenifer

Disukai: Staf & layanan, kondisi & fasilitas properti
Everything was wonderful very nice staff helpful. TV in main bedroom didn’t work but that’s ok resort was better than expected! Very happy
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 29 Apr 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

4/10 Buruk

Mandy

Tidak Disukai: Kebersihan, staf & layanan
Menginap 6 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 29 Apr 2024
Thank you for your review. We apologize for not meeting your expectations and are looking into the issues you've raised. We hope to welcome you back for a more positive experience.

10/10 Sangat Bagus

Shamika

Bepergian bersama teman, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love the whole experience.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 29 Apr 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Sangat Bagus

Valerie

Loved the lazy river
Menginap 4 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 29 Apr 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Sangat Bagus

Sade

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Its beautiful
Menginap 4 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 29 Apr 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

6/10 Cukup Baik

Chyngyz

Disukai: Fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
don’t change tower
Menginap 4 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 29 Apr 2024
Thank you for your review. We apologize for not meeting your expectations and are looking into the issues you've raised. We hope to welcome you back for a more positive experience.

10/10 Sangat Bagus

Richard Michael

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Was an awesome experience for my first time in orland excellent service and super clean
Menginap 7 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 29 Apr 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

8/10 Bagus

Martha Elena

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The resort is beautiful. The property is clean. There are always workers around cleaning and doing yard work. Very nice. If you have kids, this is definitely a good place to stay. The arcade, pool, and the water park are super fun. I will say the front desk employees can be a little more educated when it comes to customer service. Dining options are not too many at all inside the resort. We stepped out for lunch and dinner our entire stay. So lastly, finding your way around to an elevator or to your room is incredibly difficult. There are no signs anywhere as to where the ELEVATORS are located. We got the hang of it probably on our 3rd day. There are 4 buildings and four elevators. They need to do something about that. Other than that, everything was great. I really enjoyed it.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 29 Apr 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

8/10 Bagus

tanaya, Brooklyn

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Staf & layanan
The water park and pools are the highlight Of the resort. My child loved it.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 29 Apr 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

6/10 Cukup Baik

Jennifer

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room needed to be updated. Furniture was scratched.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hayden pada tanggal 29 Apr 2024
Thank you for your review. We apologize for not meeting your expectations and are looking into the issues you've raised. We hope to welcome you back for a more positive experience.