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Ulasan untuk The Point Hotel & Suites

3.5 out of 5
The Point Hotel & Suites
7389 Universal Blvd, Orlando, FL

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 1375 dari 2945 ulasan" "
Penilaian 8 - Bagus. 750 dari 2945 ulasan" "
Penilaian 6 - Cukup Baik. 412 dari 2945 ulasan" "
Penilaian 4 - Buruk. 215 dari 2945 ulasan" "
Penilaian 2 - Sangat Buruk. 193 dari 2945 ulasan" "

8,2/10

Kebersihan

8,4/10

Staf & layanan

8,0/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

7,8/10

Ramah lingkungan

Ulasan

4/10 Buruk

Melissa

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
If you do stay here (which I would advise against) Do NOT get the breakfast package. I spent $90 to get two disgusting breakfast buffets that were scrambled eggs and sausage gravy. No fruit, no yogurt, no bacon or sausage, no other options but greasy bad food. The night we checked in the front desk told us breakfast was served til 11, but weekdays it’s 10. So they charged us for four days of breakfast that we couldn’t use half of them due to their “breakfast hours” We went down at 10:15 and the counter person said they were closed and couldn’t be bothered to accommodate us in any way. We were starving after traveling and coming in late, and it was a really bad way to start a vacation. You guys should figure out if you want to be a hotel or a condo and address the business model accordingly.
Menginap 4 malam pada bulan April 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 2 Mei 2024
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

10/10 Sangat Bagus

Ken

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Loved my staycation there -- just close enough to I-Drive to take in the sights and lights, but just far enough away from it to enjoy the peace and quiet. Would book here again if I'm in the mood for a nearby getaway
Menginap 2 malam pada bulan April 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 2 Mei 2024
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

8/10 Bagus

Rosalia

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The hotel is nice and quiet. The room was clean. The only bad thing about this hotel is that it doesn’t have no vending machine to buy snacks or drinks . No stores near by so If you don’t have a car you have to take Uber everywhere .
Menginap 3 malam pada bulan April 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 2 Mei 2024
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

8/10 Bagus

Kiana

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
Beautiful hotel No laundromat Only a small garbage bin in the room for bathroom, no other garbage No free breakfast Other than was a great stay and will be back most like you
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 2 Mei 2024
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

10/10 Sangat Bagus

David

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Close to dining area.
Menginap 1 malam pada bulan April 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 15 Apr 2024
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

10/10 Sangat Bagus

bryuanna

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 2 Mei 2024
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

8/10 Bagus

Kriston

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The parking was probably the worst part due to it being so limited. For a hotel that size, parking should be better. Check-in was quick and easy and I even got into my room around 2:30 when check-in starts at 4. The room was clean and spacious, but the water pressure from the shower head was the absolute worst I’ve ever experienced! I also didn’t like that the bed rolled/moved because sitting upright and leaning back was difficult. Breakfast was not bad and it’s a decent place to stay; however I wouldn’t want to stay here again.
Menginap 3 malam pada bulan April 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 15 Apr 2024
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

8/10 Bagus

Caldera, New Providence

Menginap 5 malam pada bulan April 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 2 Mei 2024
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

10/10 Sangat Bagus

eric

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 15 Apr 2024
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

8/10 Bagus

Naomi

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The hotel is really nicely maintained and so clean. Really close to Universal Studios and Volcano Bay, so an affordable option if you want to stay close to the parks! Staff was friendly and comunicative. Only downside is that the buffet is not included, nor do they change towels maintain room unless you pay. For us it wasn’t an issue due to it being a short trip, so would stay again if I’m going for a weekend!
Menginap 3 malam pada bulan April 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 15 Apr 2024
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

6/10 Cukup Baik

Shakira, North Port

Menginap 2 malam pada bulan April 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 2 Mei 2024
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

6/10 Cukup Baik

Kathleen

Bepergian bersama keluarga
Disukai: Kebersihan
There are a lot of trashy people staying at this hotel. Some guy brought a boom box to the pool! Had to listen to rap music with f-word and n-word blasting. After we complained, they gave us the evil eye the rest of the time we were there. Just wasn’t a pleasant pool day. Police showed up at one point due to a “housekeeping issue” not sure why, theft perhaps, not sure. The next day EMS were out front due to a “child and a balcony issue”. Smell of weed. This place is tired and attracting same. Beds are big and comfortable. Bathrooms are small.
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 6 Apr 2024
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

10/10 Sangat Bagus

Ronnie

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 2 Mei 2024
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

10/10 Sangat Bagus

Jennifer

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Wir waren nur eine Nacht dort. Zimmer war sauber, alles war ok.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 6 Apr 2024
Vielen Dank für Ihren Aufenthalt bei uns und für die perfekte Bewertung! Wir freuen uns, Sie bald wieder bei uns begrüßen zu dürfen.

8/10 Bagus

Dejane

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The updated door keys, I didn’t like the obsessive smell coming in my room from the hallways
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 6 Apr 2024
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

6/10 Cukup Baik

Gisel

Bepergian bersama keluarga dan anak
Disukai: Kebersihan
Love the location! but the hotel looked old and run down. You can tell they tried to update a little it but it wasn’t done well. The elevators made noises and were shaking a lot. The toilet in our room would run all night.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 6 Apr 2024
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

4/10 Buruk

Rex

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
After a remodel, little changed here. There are no USB charging plugs in the room. Shower controls did not work properly and dripped all not. Wster was lukewarm at bedt. Floors and walls were dirty. No food option at night, no convenience shop. Pool bar was closed by 9 PM.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 6 Apr 2024
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

2/10 Sangat Buruk

Jacklyn

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We do not recommend staying at The Point. We stayed in March 2024. First, there were several issues in our room. The phone was broken so we had to use our own phone to call the front desk. This was a several minute process to get connected going through the phone tree. The TV seemed liked it was from the year 2000. Don’t plan to use it because it will leave you feeling nauseated. The TV displayed the picture as curved making it impossible to watch. Most channels came in grainy. We asked the staff to check out our phone and TV and they looked at them but said they were not fixable! The pillows were absolutely horrible. They were lumpy and hard. Obviously, this did not lead to getting a good nights sleep, which is important on vacation. We asked for additional pillows and they said no! They said they had no other pillows. The pool area was alright, but we couldn’t stay out there long because it smelt like sewage! Our other complaints were there was a sink in our room yet they provided no dish soap. There were only a few towels in our room. The elavators were very slow and creaky elevators. Our bathroom door didn’t latch. The shower faucet leaked. The outside doors wouldn’t open with keys. Oh and to top it off, once we got home and I saw the charges on my credit card I realized they overcharged me for resort fees. When I called to ask about this, they said they were misstated on the invoice I agreed to. Stay somewhere else so you can actually enjoy your vacation.
Tanggapan dari The Point Hotel & Suites pada tanggal 27 Mar 2024
Thank you for your feedback. We are terribly sorry to learn that your experience was not as pleasurable as we would have hoped. We always encourage our guests to reach out to us if there is anything we can do to make your stay a more pleasurable one. Our team would have been more than happy to address your concerns, and this is not to the high standards we aim to achieve. We truly hope you allow us another opportunity in the future.

8/10 Bagus

Evelyn

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
No happy with the breakfast
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 27 Mar 2024
Thank you for staying with us. We appreciate your feedback and hope to welcome you back with us again soon.

2/10 Sangat Buruk

Sierra

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
NOT WORTH THE MONEY I paid 533 for 3 nights and the room was nasty and had roaches the pillows were molded the hot tub was dirty with foot print stains RESORT fees is a scam it’s NOTHING to do at this resort the pool and jacuzzi was dirty the pool table was broken and they charge u 1.50 to play on top of the resort fees what a joke the rooms didn’t even have a broom no ice machine the hut by the pool that sold food and drinks most of the food they didn’t have and the drinks were weak and a waste of money i would NEVER revisit this resort it’s not worth the money and definitely should not be paying resort fees it’s NOTHING TO DO THERE and i felt unsafe in the halls it was no security cameras
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 27 Mar 2024
Thank you for your feedback. We are terribly sorry to learn that your experience was not as pleasurable as we would have hoped. We always encourage our guests to reach out to us if there is anything we can do to make your stay a more pleasurable one. Our team would have been more than happy to address your concerns, and this is not to the high standards we aim to achieve. We truly hope you allow us another opportunity in the future.

10/10 Sangat Bagus

Isiah, Orlando

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 27 Mar 2024
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

6/10 Cukup Baik

Nicholas

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 15 Apr 2024
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

2/10 Sangat Buruk

Tatiana

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Our original room wasn't cleaned at all after previous guests. There was dirty stuff in the room and leaking toilet, so on the floor in the bathroom it was a lot of water. When we came to the front desk they offered us different room, but when we came to the room we found a lot of hair and stains on the bed sheets, the floor was so dirty. It looks like the floor wasn't swept for a long time. So it was just disgusting to be there. When we asked the lady on the front desk to clean our room and show her all the pictures, she got angry and asked us to leave the property. They shouldn't treat their guests this way. Do not recommend it to anyone.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 27 Mar 2024
Thank you for your feedback. We are terribly sorry to learn that your experience was not as pleasurable as we would have hoped. We always encourage our guests to reach out to us if there is anything we can do to make your stay a more pleasurable one. Our team would have been more than happy to address your concerns, and this is not to the high standards we aim to achieve. We truly hope you allow us another opportunity in the future.

10/10 Sangat Bagus

Dedera

Menginap 3 malam pada bulan Maret 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 7 Apr 2024
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

6/10 Cukup Baik

Justin

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
Elevator acts weird and barely a roll of toilet paper
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 18 Mar 2024
Thank you for staying with us. We appreciate your feedback and hope to welcome you back with us again soon.

8/10 Bagus

angelic

Bepergian bersama keluarga
Disukai: Fasilitas, kondisi & fasilitas properti
Friendly staff. Rooms need to be updated.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 18 Mar 2024
Thank you for staying with us. We appreciate your feedback and hope to welcome you back with us again soon.

8/10 Bagus

Andrew

Menginap 4 malam pada bulan Maret 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 6 Apr 2024
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

6/10 Cukup Baik

Laura

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 18 Mar 2024
Thank you for staying with us. We appreciate your feedback and hope to welcome you back with us again soon.

2/10 Sangat Buruk

Lauren

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
It was in awful shape. The beds are on rollers and very uncomfortable.everything is cheap. You could smell weed in the hallways and there were empty beer cans in the hallway. So gross.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 18 Mar 2024
Thank you for your feedback. We are terribly sorry to learn that your experience was not as pleasurable as we would have hoped. We always encourage our guests to reach out to us if there is anything we can do to make your stay a more pleasurable one. Our team would have been more than happy to address your concerns, and this is not to the high standards we aim to achieve. We truly hope you allow us another opportunity in the future.

10/10 Sangat Bagus

Janice, Nampa

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We just came from a 7 day cruise where the bed was awful. The bed in this hotel sooo comfortable. Quiet area that is walkable to many restaurants and to the park attractions. Spacious room with 2 king beds! Happy to stay here
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 11 Mar 2024
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

8/10 Bagus

Isa

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Beautiful property. The suite was amazing. I wish it wasn’t so expensive. I wasn’t sure if the breakfast was included. But we were there for only one night.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 11 Mar 2024
Thank you for staying with us. We appreciate your feedback and hope to welcome you back with us again soon.

10/10 Sangat Bagus

Hein, el monte

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 27 Mar 2024
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

10/10 Sangat Bagus

Daphney

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great place!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 4 Mar 2024
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

10/10 Sangat Bagus

Abkeisha

Disukai: Kondisi & fasilitas properti
Good people nice rooms
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 4 Mar 2024
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

10/10 Sangat Bagus

Tina

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
n/a
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 1 Mar 2024
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

10/10 Sangat Bagus

Tanya

Disukai: Kebersihan, kondisi & fasilitas properti
Very nice place clean, jet tub nice to relax in.
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 1 Mar 2024
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

10/10 Sangat Bagus

William

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 1 Mar 2024
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

10/10 Sangat Bagus

Brande

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari The Point Hotel & Suites pada tanggal 28 Feb 2024
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

4/10 Buruk

Elexus

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 28 Feb 2024
Thank you for your feedback. We are terribly sorry to learn that your experience was not as pleasurable as we would have hoped. We always encourage our guests to reach out to us if there is anything we can do to make your stay a more pleasurable one. Our team would have been more than happy to address your concerns, and this is not to the high standards we aim to achieve. We truly hope you allow us another opportunity in the future.

10/10 Sangat Bagus

Ashley

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 21 Mar 2024
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

4/10 Buruk

lisbet

Disukai: Kebersihan
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 28 Feb 2024
Thank you for your feedback. We are terribly sorry to learn that your experience was not as pleasurable as we would have hoped. We always encourage our guests to reach out to us if there is anything we can do to make your stay a more pleasurable one. Our team would have been more than happy to address your concerns, and this is not to the high standards we aim to achieve. We truly hope you allow us another opportunity in the future.

8/10 Bagus

Jessica

Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti
Very nice hotel, the double king bed room is a little smaller than I thought :) but over all really clean.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 20 Feb 2024
Thank you for staying with us. We appreciate your feedback and hope to welcome you back with us again soon.

10/10 Sangat Bagus

Allison

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 21 Mar 2024
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

4/10 Buruk

Debra

Bepergian bersama keluarga
Tidak Disukai: Fasilitas
Food service at bar was poor. The bartender never manning her station. Several times I would find her out back smoking.
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 20 Feb 2024
Thank you for your feedback. We are terribly sorry to learn that your experience was not as pleasurable as we would have hoped. We always encourage our guests to reach out to us if there is anything we can do to make your stay a more pleasurable one. Our team would have been more than happy to address your concerns, and this is not to the high standards we aim to achieve. We truly hope you allow us another opportunity in the future.

4/10 Buruk

RAQUEL

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great location! Cleaning is ok. The hotel needs upgrades. The photos of the hotel were much better than the reality. The breakfast was the worst I've ever had in a hotel, they only served scrambled eggs and cereal, orange juice and black coffee, very disappointing.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 20 Feb 2024
Thank you for your feedback. We are terribly sorry to learn that your experience was not as pleasurable as we would have hoped. We always encourage our guests to reach out to us if there is anything we can do to make your stay a more pleasurable one. Our team would have been more than happy to address your concerns, and this is not to the high standards we aim to achieve. We truly hope you allow us another opportunity in the future.

6/10 Cukup Baik

Brianna

Menginap 3 malam pada bulan Januari 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 20 Feb 2024
Thank you for staying with us. We appreciate your feedback and hope to welcome you back with us again soon.

6/10 Cukup Baik

Nancey

Bepergian dalam rombongan
This hotel needs a refresh. Rooms are very dated. Also, the internet went down for many hours. Should also have a coffee/tea bar instead of charging $5-6 US for a Starbucks coffee.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 20 Feb 2024
Thank you for staying with us. We appreciate your feedback and hope to welcome you back with us again soon.

6/10 Cukup Baik

mark

Bepergian bersama keluarga
A little messy to check in. I had to change my room as they gave me the wrong one. Otherwise was a good stay.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 20 Feb 2024
Thank you for staying with us. We appreciate your feedback and hope to welcome you back with us again soon.

2/10 Sangat Buruk

Shawn E

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Worthless
Menginap 6 malam pada bulan Desember 2023
Tanggapan dari The Point Hotel & Suites pada tanggal 10 Feb 2024
Thank you for your feedback. We are terribly sorry to learn that your experience was not as pleasurable as we would have hoped. We always encourage our guests to reach out to us if there is anything we can do to make your stay a more pleasurable one. Our team would have been more than happy to address your concerns, and this is not to the high standards we aim to achieve. We truly hope you allow us another opportunity in the future.

8/10 Bagus

Scott

Bepergian bersama teman
The hotel did what it needed to. We stayed for 3 nights. They gave us a 1st floor room which the “balcony” was basically poolside. Everyone at the pool could just look into our living room, and bedroom. There was also a side door to use for convenience, the problem is the latch was broken so all night as people came back and used it, it would slam. All. Night. The breakfast “buffet” was nice to grab a quick eat but the options were limited. There may have been two choices. The pool was a nice area, clean and had music playing. The problem is the music for the first 2 days was a repeat of literally the same 5 songs. Sit by the pool for a couple hours and you’ll be cursing Jim Croce’s name as he again asks the operator to help him place his call. All in all it was decent enough for the price but we would have no reason to return again and not try another resort.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari The Point Hotel & Suites pada tanggal 10 Feb 2024
Thank you for staying with us. We appreciate your feedback and hope to welcome you back with us again soon.