Travelers soak up Italian ambiance at poolside cabanas while savoring authentic cuisine and experiencing the warmth of attentive service at this Universal resort
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Photo gallery for Universal’s Loews Portofino Bay Hotel
Universal's Loews Portofino Bay Hotel transports visitors to the Italian Riviera with its waterslide pool and relaxed atmosphere. Guests can enjoy a Swedish massage, browse designer shops, or grab coffee at two cafés, while children delight in specially created kids' meals.
Upscale family-friendly hotel near Universal Orlando Resort
Located close to Universal Studios Florida and Universal CityWalk, Universal’s Loews Portofino Bay Hotel provides a poolside bar, a terrace and an art gallery on-site. For some rest and relaxation, visit the 3 hot tubs. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Italian cuisine. Free in-room WiFi is available to all guests, along with designer shops on-site and a coffee shop/cafe.
Other perks include:
Swimming pool along with a waterslide, cabanas, and sunloungers
Cooked-to-order breakfast (surcharge), a free theme park shuttle and early theme park entry
Express theme park tickets, valet parking (surcharge) and 3 outdoor pools
Express check-out, a 24-hour front desk and a porter/bellboy
Guest reviews speak highly of the helpful staff
Room features
All 750 rooms feature comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
Bathrooms with free toiletries and hairdryers
42-inch flat-screen TVs with cable channels
Mini fridges, on-request microwaves and coffee/tea makers
^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 147 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 39.38 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults and USD 5 to 20 for children
Covered self-parking fee: USD 36 per night (in/out privileges)
Valet parking fee: USD 45 per night (in/out privileges)
Pet fee: USD 147 per accommodation, per stay
Service animals are exempt from fees
In-room microwave fee: USD 15 per night
Rollaway bed fee: USD 39.38 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
Frequently asked questions
Does Universal’s Loews Portofino Bay Hotel have a pool?
Yes, this property has 3 outdoor pools.
How much does it cost to stay at Universal’s Loews Portofino Bay Hotel?
As of 22 May 2026, prices found for a 1-night stay for 2 adults at Universal’s Loews Portofino Bay Hotel on 21 Jun 2026 start from Rp9.575.514, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Universal’s Loews Portofino Bay Hotel pet-friendly?
Yes, Universal’s Loews Portofino Bay Hotel allows pets (limit 2 total). There's a fee of USD 147 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking at Universal’s Loews Portofino Bay Hotel?
Self-parking is available for USD 36 per night. Valet parking is available for USD 45 per night.
What time is check-in at Universal’s Loews Portofino Bay Hotel?
Check-in begins at 4:00 PM.
What time is check-out at Universal’s Loews Portofino Bay Hotel?
Checkout is at 11 AM.
Where is Universal’s Loews Portofino Bay Hotel located?
Located in Florida Center, this family-friendly Orlando hotel is within a 15-minute walk of Universal Orlando Resort, Universal CityWalk and Universal Studios Florida. Universal’s Islands of Adventure and Universal’s Volcano Bay are also within 2 mi (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great stopover for one night, we hit the universal parks using the fast pass benefits you get from staying at the hotel. The staff were lovely and friendly and helpful, the room was large, clean and comfy and the boat service to/from the parks was great.
Would recommend.
The Club Lounge was lovely. I'm glad I booked a club level room. It was bright and clean and the people working there were friendly and accommodating. Good buffet breakfast and dinner each day.
It is a beautiful place with great restaurants and a delightful Gelateria! It makes you feel like you are in Italy before heading over to the craziness of Universal.
They really did a turn around from last time I was there in 2021.
We had a beautiful room and everyone was just so friendly that worked there. It is our favorite hotel in universal
The staff was outstanding from the moment we got out of the Uber to the time we had to head home. The room was amazing very clean, had a great view of the resort and nighttime fireworks and drone show.
Trevor
Stayed 3 nights in Jan 2026
Verified
8/10 Good
Rodney
9 Jan 2026
Liked: Cleanliness, staff & service, amenities
The room was clean, and most of the staff seemed very friendly.
Beautiful hotel. Stunning views a feastcforxthe eyes. Very cheerful and helpful staff. Beautiful rooms and well appointed. I would stay again in a heartbeat. 5 star service.
We rented the room with 2 Queen beds that fits 5 people. The room was big, spacious and very clean. We all loved it. The only thing we noticed was that there was no fridge, so we had to end up throwing away the meat that we bought for wraps and sandwiches to take to the park with us. Also, there was no exhaustion fan in the bathroom, which was an inconvenience. The restaurant with the buffet optional menu was fantastic! We all loved our stay very much.
We had an absolutely wonderful stay at this hotel! From the moment we arrived, everything felt welcoming, clean, and beautifully designed. The atmosphere truly gives you that charming Italian vibe, making the whole experience feel like a mini escape to Europe.
The rooms were comfortable and well-maintained, and the entire property was spotless. We especially loved the peaceful walkways, the stunning architecture, and the cozy evening lighting—it creates such a relaxing and romantic ambiance.
The pool area was fantastic, perfect for both relaxing and enjoying time with family. Everything was well organized and never felt overcrowded.
What really made our stay special was the overall experience—the attention to detail, the atmosphere, and the way everything just felt easy and enjoyable. It’s a perfect place for a family getaway, a couple’s retreat, or simply to unwind and recharge.
We truly enjoyed every moment and would definitely come back again. Highly recommended!
The facility location is excellent , it is clean organized and the staff is nice . I loved the boat ride to universal parks which was very convenient.
The room however could be little bit more specious