Cari Chalet di Ossett

"Much of the hotel is overdue refurbishment, tired decor, signs of wear and tear in fixtures and fittings, except our bathroom which had we think been recently refitted. Room was dirty: grime on sofa and floor that was days/weeks old, finger/toenail on carpet under sofa edge - all signs of cursory hoovering over time, not a one off. Badly stained sofa bed. We noted concerns to staff, immediately corrected … but it had been days/weeks old grime, not just recent. Stain removal on sofa left damp...

"Stay every Sunday for business, I can never fault"

"Just as good as when we stayed years ago"

"Lovely hotel and frienadly helpful staff, only issue was I was in a room on the top floor over the bridge. When I got to my room my keycard hadn't been activated so had to trek all the way back to the reception."

"Comfortable and clean room, felt very cosy. Only downside to the stay was noise from the street below until the early morning which we hadn't experienced at previous visits"

"I really can’t express how disappointed you will be. Staff felt like they really don’t want to be there. If you like broken beds, dirty dusty rooms, cutlery that’s not been washed, beans that are not even no frills, the whole place is like something out of horror movie. I could go on for ages. Stinking towels is like a speciality"

"Great stay - fab location"

"No problems st all with room or facilities.Breakfast included in room cost and we had no worries about food."

"Really attentive staff, lovely clean room and decent bathroom. Overall the property is modern and well located near the train station and town centre. Didn’t try the breakfast but the dining area and display looked lovely. The only down fall is none opening windows found myself having to exit the building a few times for fresh air"

"We had a lovely stay! The staff were extremely friendly, welcoming and helpful throughout. The location was great, and the apartment was lovely – comfortable, spacious and well equipped with everything we needed. We would happily stay here again. Highly recommend!"