Hotel Best Western di Otay Mesa West

"The location of the hotel is great, right next to the freeway and near Old Town San Diego and SeaWorld. Breakfast is not included, which is a bummer, but you can have breakfast and/or dinner at their on-site cafe. The room is very basic. We booked a queen bed room, but the bed seemed smaller than a regular queen size, more like a full size. The pillows are small and old, and they need to be upgraded. The noise insulation is not very effective. We had a room on the first floor, and whenever the...

"Excellent"

"I like the location. It was easy to travel to other spots in the city and the shopping mall Liberty Station was nearby. "

"Clean and easy access to the freeway."

"Limpieza un poco sucio "

"We arrived very late Thursday night due to a house plumbing problem and wanted someplace close to our home. I had booked online ahead of time, but our reservation showed for the next day for some reason. Mo, the front office clerk, took the time to call Expedia for us. After some time on the phone, at least 30 minutes or more, he was able to work with them to change our reservation for the same day. We really appreciate Mo's hospitality and willingness to help us. He provided excellent customer...

"Rooftop acces was nicd"