"The initial message said I would get a text message the morning of my stay with how to get to the property. That did not occur. Directions came via email 30 minutes after check-in. Luckily, the staff was responsive when I reached out and I did receive our cabin code in a timely fashion. We booked this stay to celebrate our toddler's birthday and were especially looking forward to the s'mores but they were no where to be found and when I reached out, the response was the shipment was delayed and they were out. It definitely was part of the experience we paid for but did not receive. It would have been nice if the staff had proactively reached out so we could have picked up something at the store in town. The shower was too small for a toddler and ants were a real problem inside. BUT, we love nature, the location was 10/10 and the provided firewood was a win and thoroughly enjoyable. The beds were comfortable and the picture window was perfect."
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