4/10 Buruk
Eleni-Leslie
28 Des 2025
Tidak Disukai: Kebersihan
I booked a room with two queen beds specifically for my husband, our 1-year-old baby, and myself, as we needed space for a crib and comfortable sleeping arrangements. Check-in was at 3 PM, and we arrived around 3:30 PM, only to be told that no cleaned or available rooms with two queens were ready. Instead, we were given a king deluxe room as a "upgrade," but it felt like a downgrade in every way.
The room lacked a bathtub (only a shower with extremely low water pressure), which made bathing our baby difficult. The bed sheets had a strong bleach smell that was overpowering and made them feel itchy and uncomfortable – not ideal when traveling with a sensitive toddler. Surprisingly, for a hotel with a pool, there were no slippers or bathrobes provided, which seems like a basic amenity missing.
We took our 1-year-old swimming the next morning, excited for some family fun, but were grossed out to find a large clump of hair floating in the pool. This raised serious concerns about cleanliness and maintenance.
Other issues compounded the poor experience: The window wasn't properly insulated, letting cold air seep in constantly, and we could clearly hear planes landing nearby (assuming proximity to an airport). The hallways were noisy throughout our stay, making it hard to get rest, especially with a baby.
To top it off, breakfast was not included with our room rate, which was an unexpected extra cost.
Overall, this stay was far below expectations for a family trip. Multiple cleanline
Eleni-Leslie
Menginap 1 malam pada bulan Desember 2025
