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"It was ok, elevators are too small and only two operate. That is my primary complaint."

"Always stay at this Hotel, great place for 1-2 nights. All amenities on site and I'm the area ."

"Perfection from the first step into the lobby to the room. My only suggestion would be to let guests make reservations to the cafe as they book to secure a place for dinner, breakfast or brunch. "

"When I booked on line I specified a room with 2 beds. On check in I asked and it was confirmed - a room with 2 beds and a pull out couch. On entering the room it was one bed and a terrible pull out sofa. discussions with management were met with poor reponse - this was the expedia room and we can't do anything. For the 4 days we stayed the room was not cleaned ever. We asked about this at Customer Service 3 times and were told "Oh Yes - we clean every day". It was never cleaned. We had to go to the front desk to request toilet paper, soap and towels. The attitude at Front Desk was Meh - oh well. I would not recommend this hotel to anyone which is sad because the location is fine."

"It's a large corporate style hotel. I'm not a fanof this style of place but it was very conveniently located in Kanata if you have business there. Staff were great especially the wait staff at breakfast."

"Location! Location! Location! Its not a super premium property, but newly built and well maintained for a comfortable stay. Lots of parking lots & restaurants around property, and ottawa mall"

"I booked a room (for 6 nights) with a view to the park, but was surprised after l checked in arround 6 pm, they put me in a back room in facing maintenance area. I want back to the reception and they changed my room facing the park (as per my booking). But the surprise was the windows and the view was blocked be cause they were making maintenance of the facade of the building. It was late and I was tired and has no choice at the time but to acceptfor the night. What added insult to injury l was awakened at 8 in the morning by the noise of workers and drilling on the exact level on the walls next to my room (831). The odd thing is, not all rooms facing the park were covered and under maintenance/ construction. The next day I complained to the receptionist and they apologized as the don't have any availability and they promised to change the room but never did. I had stay the full period with this inconvenience.. as they have took the full amount of my stay once I checked in.. and was not refundable. One of the worst experiences I've ever encountered."