Search Hotels Near Otter Cove Aquatic Park, St. Charles

"It was just OK. Hotel needs updating. 2 elevators -- only one worked. Lots of waiting time at elevator. Very disappointing that they didn't keep the complimentary coffee and tea out all day like almost every single other hotel. Kitchen staff not the nicest. The breakfast was ok, except the fake eggs and the gross sausage patties."

"Booked the trip months in advance, paying almost $200 a night. Then the trip came and my step dad found rates at only $100 a night on their website. The room was clean and nice for 2 queen beds, my only complaint about the room was that there was NO microwave. We later found a community one behind the check-in desk at the lobby. It was just very inconvenient since we needed it at least twice a day. Plus, the pool and hot tub were in a completely different building, across the parking lot. But the staff was nice. The hot tub was fairly clean and the beds were comfortable. Being a Spa, I thought that we would get massages or maybe facials. A 1 hour massage was $175. Way too expensive for me. We would have been better off going to a nice hotel vs the fancy spa."

"HVAC system malfunction. Had to be relocated to another room. Staff were accommodating and pleasant. Continental breakfast not included in price. "

"It sucks because the staff was extremely sweet and understanding. But the people who choose to stay and bring their mess and roaches with them is unfortunate. Daryl and the other young lady at the front desk were great. I wish them both well. "

"Great "

"Hotel was clean, staff was friendly, room looked like the floors were updated but the rest of the room could use updated with furniture and paint but the bed was really comfortable and the location is great"

"Very nice property. Spacious room. Modern, clean and quiet. Very good breakfast. Friendly staff. "

"The bed was very comfortable. Staff was pleasant. "

"I had a clean and pleasant room to stay in while recuperating from a medical procedure. The desk clerk was pleasant and provided a very nice little welcome bag with a water bottle, cookies and small bag of chips. Nice, unexpected little touch. The hotel interior was clean and well maintained. The hotel exterior could use a little TLC. Some decent lawn care and landscaping would help a bit as the exterior looked a bit worn and tired. But, overall the interior was much better and, again, the room was clean and comfortable. And, the breakfast was decent. No complaints. I happened to get a very good price for the room so, overall, it was a very good stay and I'd definitely stop back again for a night or two of accomodations."