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Kasbah Africa

Properti bintang 3.0

Pilih tanggal untuk melihat harga

Ulasan

8,4 dari 10
Sangat bagus

Fasilitas populer

  • Kolam renang
  • Termasuk sarapan
  • Ramah hewan peliharaan
  • Termasuk parkir
  • Restoran
  • AC
Harga saat ini Rp1.756.233
total Rp1.957.274
termasuk pajak & biaya lainnya
7 Jul - 8 Jul

Opsi kamar

Filter tersedia untuk kamar
Menampilkan 7 dari 7 kamar

Lihat semua foto untuk Kamar Single Junior

Pemandangan dari kamar

Kamar Single Junior

  • Pemandangan Sungai
  • 40 meter persegi
  • 1 kamar tidur
  • Kapasitas 1
  • 1 queen

Lihat semua foto untuk Suite Junior

Pemandangan dari kamar

Suite Junior

10,0 dari 10
Sempurna
(1 ulasan)
  • Pemandangan Pegunungan
  • 40 meter persegi
  • 1 kamar tidur
  • Kapasitas 3
  • 1 king

Lihat semua foto untuk Suite Junior, 1 kamar tidur, pemandangan gunung, lantai dasar

TV layar datar, pemutar DVD, stasiun docking iPod, dan meja tenis meja

Suite Junior, 1 kamar tidur, pemandangan gunung, lantai dasar

  • Pemandangan Pegunungan
  • 40 meter persegi
  • Kapasitas 5
  • 5 twin ATAU 1 king, 1 twin dan 1 tempat tidur sofa twin

Lihat semua foto untuk Suite Junior (sleeping 3 adults)

TV layar datar, pemutar DVD, stasiun docking iPod, dan meja tenis meja

Suite Junior (sleeping 3 adults)

  • Pemandangan Pegunungan
  • 40 meter persegi
  • Kapasitas 3
  • 1 double dan 1 twin ATAU 3 twin

Lihat semua foto untuk Suite Junior (sleeping 4 adults)

TV layar datar, pemutar DVD, stasiun docking iPod, dan meja tenis meja

Suite Junior (sleeping 4 adults)

  • Pemandangan Pegunungan
  • 40 meter persegi
  • Kapasitas 4
  • 1 queen dan 2 twin ATAU 4 twin

Lihat semua foto untuk Cottage Tradisional

Teras/patio

Cottage Tradisional

  • Pemandangan Pegunungan
  • 50 meter persegi
  • 2 kamar tidur
  • Kapasitas 6
  • 1 king, 2 twin dan 2 tempat tidur sofa twin

Lihat semua foto untuk Tenda

Tenda | Brankas, meja kerja, dan seprai linen

Tenda

  • Pemandangan lembah
  • 1 kamar tidur
  • Kapasitas 3
  • 1 queen dan 1 twin ATAU 3 twin
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Tentang kawasan sekitar

Terletak di Ouirgane, Kasbah Africa memiliki lokasi di pegunungan dan di tepi sungai. Sempatkan untuk singgah di landmark setempat seperti Aguergour Paragliding, dan nikmati keindahan alam kawasan ini di Taman Nasional Toubkal serta Bendungan Ouirgane. Cobalah berbagai keseruan outdoor seperti sepeda gunung. Kunjungi panduan perjalanan kami untuk Ouirgane
Peta
Douar Torort, Azzaden Valley, Ouirgane, 40000

Yang ada di sekitar

  • Taman Nasional Toubkal
    Taman Nasional Toubkal
    8 mnt berkendara - 4.0 km
  • Bendungan Ouirgane
    17 mnt berkendara - 9.8 km
  • Souk Hebdomadaire Ansi
    22 mnt berkendara - 17.5 km
  • Aguergour Paragliding
    47 mnt berkendara - 29.8 km
  • Alun-Alun Amizmiz
    56 mnt berkendara - 45.9 km

Berkeliling

  • Marrakesh (RAK-Menara) - 84 menit berkendara

Restoran

  • Oliveraie De Marigha
    8 mnt berkendara
  • chez momo 2
    16 mnt berkendara
  • Villa De L'Atlas
    20 mnt berkendara

Tentang properti ini

Kasbah Africa

  • Rumah pedesaan cocok untuk keluarga tepi sungai
  • Anda dapat menikmati sarapan ala kontinental gratis, teras, dan lubang perapian di Kasbah Africa. Restoran di properti ini menyediakan sarapan, makan siang, dan makan malam. Nikmati aktivitas seperti haiking/bersepeda dan wisata lingkungan. Tetap terhubung dengan akses Internet nirkabel gratis, dan semua tamu dapat menemukan fasilitas lainnya seperti taman dan fasilitas penatu.
  • Manfaat lainnya di rumah pedesaan ini termasuk:
    • Kolam renang outdoor serta kursi berjemur dan payung kolam renang
    • Parkir mandiri gratis gratis
    • Antar-jemput bandara, area terbuka untuk hewan peliharaan, dan game
    • TV di lobi, properti bebas-rokok, dan layanan concierge
  • Fitur kamar
  • Semua kamar tamu di Kasbah Africa menyediakan kenyamanan seperti AC dan jubah mandi, serta fasilitas seperti brankas dan layanan kamar.
  • Manfaat lain termasuk:
    • Shower, kloset, dan perlengkapan mandi gratis
    • Televisi layar datar 32-inci dengan TV satelit dan pemutar DVD
    • Patio, kursi makan untuk bayi, dan pemanas air untuk kopi/teh

Properti serupa

4 kolam renang outdoor
The Ranch resort
Aghouatim
  • Kolam renang
  • Termasuk sarapan
  • Termasuk parkir
  • Wi-Fi Gratis
9.8 dari 10, Sempurna, 26 ulasan
Harga sekarang Rp2.256.043
total Rp2.504.665
termasuk pajak & biaya lainnya
8 Jul - 9 Jul
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Bandingkan dengan properti serupa

Fasilitas properti

Internet

  • Tersedia di beberapa area publik: Wi-Fi gratis

Tempat parkir dan transportasi

  • Antar jemput bandara 24 jam pulang pergi atas permintaan dengan biaya tambahan
  • Antar jemput ke kawasan sekitar (biaya tambahan)
  • Penjemputan dari stasiun kereta (biaya tambahan)
  • Gratis parkir mandiri aman beratap di properti
  • Jumlah tempat parkir mandiri terbatas di properti per unit

Makanan dan minuman

  • Sarapan gratis kontinental tersedia setiap hari pukul 08.00 hingga 11.00
  • 1 bar/lounge
  • 1 restoran

Aktivitas menarik

  • 1 kolam renang outdoor
  • Akses kolam renang 24 jam
  • Ekowisata
  • Game
  • Jalur haiking/bersepeda
  • Kelas yoga
  • Kolam renang outdoor (akses tamu)
  • Tenis meja
  • TV di area umum

Cocok untuk keluarga

  • 1 kolam renang outdoor
  • Fasilitas laundry
  • Kursi makan bayi
  • Pemutar DVD

Kenyamanan

  • Brankas di resepsionis
  • Fasilitas laundry
  • Penitipan koper
  • Resepsionis 24 jam

Layanan tamu

  • Bantuan tur dan tiket
  • Layanan concierge
  • Pembersihan kamar (setiap hari)
  • Staf multibahasa

Outdoor

  • Area piknik
  • Di pegunungan
  • Furnitur outdoor
  • Kursi di kolam renang
  • Lubang perapian
  • Payung kolam renang
  • Pemanggang barbeku
  • Taman
  • Tepi sungai
  • Teras

Aksesibilitas

  • Jika Anda memiliki permintaan untuk fasilitas difabel tertentu, harap hubungi properti menggunakan informasi yang tertera pada konfirmasi reservasi yang diterima setelah memesan.
  • Jalur ke pintu masuk yang terang
  • Lantai atas hanya dapat diakses lewat tangga
  • Palang pegangan shower
  • Pegangan tangga
  • Tempat duduk toilet yang dapat diangkat
  • Tuas gagang pintu

Lainnya

  • 1 gedung
  • 1 lantai
  • Arsitektur gaya tradisional
  • Dibangun pada tahun 2012
  • Merokok tidak diperbolehkan
  • Perapian di lobi

Fasilitas kamar

Kamar tidur

  • Seprai disediakan

Kamar mandi

  • Bidet
  • Handuk disediakan
  • Jubah mandi
  • Pengering rambut
  • Perlengkapan mandi gratis
  • Sabun
  • Sampo
  • Shower

Hiburan

  • Dock iPod
  • Pemutar DVD
  • TV layar datar 32 inci dengan saluran satelit

Makanan dan minuman

  • Layanan kamar
  • Mesin pembuat kopi/teh
  • Tisu handuk

Lainnya

  • AC
  • Brankas
  • Meja
  • Pemanas ruangan
  • Pengering

Kebijakan

Check-in

Check-in mulai pukul: 14.00; Batas waktu check-in pukul: tengah malam
Tersedia check-in tanpa sentuh
Usia check-in minimal - 18

Check-out

Check-out sebelum tengah hari
Tersedia check-out tanpa sentuh

Petunjuk check-in khusus

Properti ini menawarkan transportasi dari bandara dan stasiun kereta api (biaya tambahan mungkin berlaku); untuk mengatur penjemputan, tamu harus menghubungi pihak properti 24 jam sebelum tiba, melalui informasi kontak yang ada pada konfirmasi pemesanan.
Resepsionis di properti akan menyambut tamu saat kedatangan
Properti ini tidak bisa melayani check-in pada larut malam
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis

Metode akses

Bellboy atau resepsionis

Hewan peliharaan

Hewan peliharaan tidak dikenai biaya
Hewan pemandu diperbolehkan dan tidak dikenakan biaya
Hanya anjing dan kucing yang diperbolehkan
Tersedia mangkuk minuman dan makanan dan area terbuka untuk hewan peliharaan

Anak dan tempat tidur tambahan

Anak-anak diperbolehkan
Tempat tidur lipat/kasur tambahan tidak tersedia

Jenis pembayaran properti

Informasi penting

Biaya

Anda akan diminta untuk membayar biaya berikut di properti. Biaya tersebut mungkin termasuk pajak yang berlaku:

  • Pajak yang dikenakan oleh pemerintah kota: MAD 6.60 per orang, per malam. Pajak ini tidak berlaku bagi anak berusia di bawah 12 tahun tahun.

Kami telah memasukkan semua biaya yang diberikan properti ke kami.

Fasilitas ekstra opsional

  • Biaya antar jemput bandara: MAD 450 per kendaraan (satu arah)

Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.

Anda harus tahu

Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit dan uang tunai
Fitur keamanan di properti ini mencakup pendeteksi karbon monoksida, alat pemadam api, pendeteksi asap, P3K, dan tralis jendela
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai

Perlu diketahui

Properti ini tidak memiliki lift
Akses kolam renang 24 jam
Anak-anak di bawah 10 tahun tidak boleh memasuki kolam renang tanpa pengawasan orang dewasa

Pertanyaan umum

Apakah Kasbah Africa memiliki kolam renang?

Ya, properti ini dilengkapi kolam renang outdoor.Akses kolam renang tersedia 24 jam.

Berapa biaya menginap di Kasbah Africa?

Mulai 6 Jul 2026, harga yang ditemukan untuk 1 malam menginap untuk 2 orang dewasa di Kasbah Africa pada 7 Jul 2026 mulai dari Rp1.756.233, belum termasuk pajak dan biaya lainnya. Harga ini berdasarkan harga per malam terendah yang ditemukan dalam 24 jam terakhir untuk masa menginap dalam 30 hari ke depan. Harga dapat berubah sewaktu-waktu. Pilih tanggal untuk harga yang lebih akurat.

Apakah Kasbah Africa ramah hewan peliharaan?

Ya, anjing dan kucing diizinkan di properti ini.

Berapa biaya parkir di Kasbah Africa?

Parkir mandiri gratis di properti ini gratis.

Pukul berapa check-in di Kasbah Africa?

Check-in mulai pukul: 14.00; Batas waktu check-in pukul: tengah malam. Check-in setelah jam malam tidak tersedia.

Pukul berapa check-out di Kasbah Africa?

Check-out pada pukul tengah hari.

Apakah Kasbah Africa menyediakan antar-jemput bandara?

Ya, tersedia antar-jemput bandara yang beroperasi (tersedia atas permintaan).Dikenakan biaya MAD 450 per kendaraan.

Di mana lokasi Kasbah Africa?

Rumah pedesaan Ouirgane yang cocok bagi keluarga ini menawarkan lokasi di tepi sungai, berjarak 4,1 km dari Taman Nasional Toubkal, serta 15 km dari Souk Hebdomadaire Ansi dan Bendungan Ouirgane. Aguergour Paragliding dan Air Terjun Imlil juga berada dalam 40 km.

Dapatkah saya membatalkan reservasi di secara gratis dan menerima refund penuh?

Ya, properti ini menawarkan pembatalan gratis untuk harga kamar tertentu, karena fleksibilitas itu penting! Baca kebijakan pembatalan properti di situs web kami untuk detail selengkapnya tentang pengecualian atau persyaratannya.

Ulasan

Ulasan Kasbah Africa

8,4

Sangat Baik

8,4

Kebersihan

8,4

Lokasi

8,6

Staf & layanan

8,0

Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 19 dari 28 ulasan
Penilaian 8 - Bagus. 3 dari 28 ulasan
Penilaian 6 - Medioker. 1 dari 28 ulasan
Penilaian 4 - Buruk. 2 dari 28 ulasan
Penilaian 2 - Sangat Buruk. 3 dari 28 ulasan

Ulasan

Terverifikasi

4/10 Buruk

Sandy

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The property needs an update. Menu is limited and some windows never close, so bugs enter the bedrooms freely. People are very helpful but English is limited. I wouldn’t stay here again
Menginap 2 malam pada bulan Mei 2026
Terverifikasi

10/10 Luar Biasa

Matthew

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
What a brilliant hotel, the individual rooms were exactly what we needed but the highlight is the view from room and around the hotel which is like nothing else. The staff are brilliant also, very attentive and always on hand to help. Would highly recommend!
Menginap 4 malam pada bulan Maret 2026
Terverifikasi

10/10 Luar Biasa

Nicky

Disukai: Kebersihan, staf & layanan, fasilitas
A great, restful stay. Staff couldn't be more welcoming and helpful. A super place!
Menginap 4 malam pada bulan Desember 2025
Terverifikasi

10/10 Luar Biasa

Maurice

Disukai: Kebersihan, kondisi & fasilitas properti
Great staff and ameo
Menginap 1 malam pada bulan Oktober 2025
Terverifikasi

10/10 Luar Biasa

Marco

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Relaxing
Menginap 1 malam pada bulan Oktober 2025
Terverifikasi

8/10 Bagus

Yousra

Relaxing place, nice people..food choices are limited and very expensive.
Menginap 2 malam pada bulan Juni 2025
Terverifikasi

10/10 Luar Biasa

Imran

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing views and extremely clean rooms for a remote location, will definitely want to visit here again
Menginap 1 malam pada bulan Juni 2024
Terverifikasi

8/10 Bagus

anas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

excellent séjour

séjour agréable, bel endroit, un peu mal indiqué, petit déj peut etre amélioré
Terverifikasi

10/10 Luar Biasa

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
the hotel is well situated in a very charming, calm and peaceful area, the staff are very friendly, Redouan the manager was really helping, Moustapha as well and others as well.
Terverifikasi

10/10 Luar Biasa

John

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
An incredibly tranquil and relaxing place. Superb food, friendly and welcoming service. Definitely not a typical resort and all the better because of that. Great dogs too!
Menginap 3 malam pada bulan April 2024
Terverifikasi

10/10 Luar Biasa

Kifah

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The view over the mountains is breathtaking . The cooking course was lots of fun
Menginap 2 malam pada bulan Januari 2025
Terverifikasi

10/10 Luar Biasa

Luc

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
A fantastic place, brilliant scenery, authentic feel and great, friendly staff. Although the weather wasn't quite what we hoped it would be be, we absolutely loved Kasbah Africa!
Menginap 4 malam pada bulan Mei 2023
Terverifikasi

10/10 Luar Biasa

Yves

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Superbe kasbha dans un cadre magnifique

Nous avons eu un peu de difficulté à trouver la kasbha africa, mais une fois arrivés le cadre est superbe et le personnel est aux petits soins.
Terverifikasi

10/10 Luar Biasa

maroua

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Wonderful experience

Literally it was one of the best trips i had ever, we were very happy with the hotel and room mountain view, breakfast was tasty and various, room were very clean and spacious, and the team were On Point, very friendly, professional and they were keeping attention to each little detail to make us happy and feel like home. Huge and Many thanks Soufiane, Abdelmjid and all the staff for your kindness, support and hospitality all over the trip. We will be back definitely very soon, and i absolutely recommend this place to everyone, you won't regret.
Menginap 3 malam pada bulan Januari 2025
Terverifikasi

10/10 Luar Biasa

Eric

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Quaint Rustic Atlas Getaway

I spent 5 nights at Kasbah Africa and it was a tremendous stay and experience for the value. The rooms are spacious and charming with wood stoves and offer beautiful mountain views. The home-style cooking is very traditional but delicious. Travelers should understand this isn't a bit of a more rustic getaway - as long as they keep that in mind, they will enjoy their stay and the magical surroundings.
Terverifikasi

10/10 Luar Biasa

Rosemary

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Our stay at Kasbah Africa was wonderful. Nothing was too much trouble for Sofiane. He worked so hard and went out of his way to welcome us, despite being short of staff after the earthquake. All the staff were so friendly and helpful. Recommend the guided walk and cookery.Stunning location and great,clean and comfortable accomodation
Menginap 2 malam pada bulan Oktober 2023
Terverifikasi

10/10 Luar Biasa

Helen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

March break at Kasbah Africa

We had a fantastic week af Kasbah Africa at the end of March. The location is stunning with amazing views from both the rooms and the swimming pool and garden. A holiday here can be as active or as relaxing as you want it. There is genuine warmth & hospitality here. We were offered dinner in our room one night as it was pouring with rain, to save us braving the weather outside and we were even invited to try the staff's tagine one lunchtime. Thank you so much Redouan (the manager) and the Kasbah Africa team.
Menginap 6 malam pada bulan Maret 2019
Terverifikasi

10/10 Luar Biasa

Tania

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Glorious, excellent facilities, stunning setting

We have just returned from a short stay at the Kasbah Africa. A group of nine ladies, we were delighted with the accommodation. Very clean gorgeous rooms, hot showers and excellent plumbing! The surroundings are stunning and the large pool very welcome! The host, Sofiane, could not do enough and was very attentive. We took part in the cookery course,making our own tagine supper and also the Tikhfist Hamlet Hike which was just over two hours and can thoroughly recommend. Sofiane organised all our transfers and was more than happy to assist with any of our requests! One of our party was coeliac and he remembered for every meal. Can thoroughly recommend
Menginap 2 malam pada bulan Oktober 2023
Terverifikasi

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
It is located in the secluded area at the bottom of Atlas mountain. The room was spacious and ethnically furnished. Even a telescope was placed for star gazing at night. The place feels like it was trying to conserve and sustain the surrounding nature and the livelihood of the local community. The manager says that most of furnitures and food ingredients were locally produced. However, there are a few downsides. Wifi is not available from the room. When dining, there is a daily set menu (200MAD/15GBP per person) without choice. hotels.com booking stated all taxes were included in the price but we were charged 55MAD extra upon checkout. The manager was friendly but kept on asking for a tripadvisor review for each one of us till we left the site.
Terverifikasi

6/10 Medioker

Christopher

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Marketing photos can tell a different story. A very average place - asked to contact the driver who was to collect us from the Riad in Marrakech only they did t answer or reply. So, various other calls and messages to sort it. On arrival the reception is looking very tired and had lots of flies flying around. The rooms are very tired - holes in curtains, batteries in air conditioning remotes not working and to top it all off my elderly mother couldn’t lock her room from inside. I reported this to Tim who proudly told me that he never locks his room but that he would get Mohammed to look at it. Not particularly reassuring or relevant for a lady in her late 80s! This never happened and so the door couldn’t be locked from inside. No apology or explanation form Tim but just ignored the problem. The bathrooms are basic - shampoo and shower gel like bathroom cleaner. Pool is ok but the poolside furniture is also tired and uncomfortable. The restaurant was full of flies and moths. Windows could do with a good clean so one could enjoy the view. The local staff try their hardest - food is average. Lots of potential but the place just needs bit of love and attention.
Menginap 3 malam pada bulan Mei 2025
Terverifikasi

4/10 Buruk

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan

watch the billing

Watch the billing on this hotel. I didn't notice "Additional Charges and Taxes" that almost doubled the cost of the room. I complained and was told it came from the hotel. I questioned the hotel and they said they didn't know. The charge wasn't for the kids, nor are the taxes 90% in Morocco. The host asked the owner and he said he didn't know either, but did nothing about it. In the end it was never resolved. No one cared. The room was way too expensive for what it was as a result. The road to the hotel is dirt and fairly bad, though doesn't need a high clearance vehicle if you navigate properly. Passing oncoming cars requires you to stop and edge by in many places. The hotel is 3km up the road. There is no food nearby except at the hotel. Dinner is 200 MAD, lunch 150. This is very expensive for morocco. There is no menu. If you don't like it you're going into town and driving up the road in the dark which isn't really appealing. This made it difficult with kids. After being ripped off on the room rate I wasn't going to pay 200 MAD for dinner. The host was very helpful and gracious. Probably the best thing about the hotel. The location is beautiful. A river flows below the hotel. It's a relaxing place. But the place is more set up for package tours where everything is included and they company that runs it does this. Nice spot but too difficult and no one resolved my billing issue.
Terverifikasi

2/10 Sangat Buruk

Steve

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

The Worst Hotel, Don't Book a Holiday Here

This is the worst hotel I have ever been too. 1. First Impressions of the hotel are that you are totally isolated, there is nothing nearby and you will have to make up your own activities. 2. The hotel manager informs you there is no clean drinking water and we would have to buy drinks from the hotel. But we were told “you will be provided with a jug of water to brush your teeth”. In our case this jug of water never arrived and when we asked for water then they offer to sell us bottled water at a premium. 3. The safe in the room did not work even though they warned in the leaflet that you should lock your valuables away so as not to tempt the staff. 4. On arriving in our room we were greeted by a pack warning us of local dress code. 5. The beds were uncomfortable on a double bed two mattresses were at best rubbish and broken. When raised to the manager we were informed it was not a problem for him. 6.The swimming pool was dirty 7. The Kitchen resembled a kitchen from an episode of “Ramsay’s Kitchen Nightmares” Upon Raising concerns the hotel manager informed us we could move to another location within the group only for the following to occur: Check Out Hidden Costs and very questionable Taxi Charges and exchange rates. The Manager informed us we will be relocated we left the hotel more like refuges than holiday makers however happy to escape the hotel, its staff and its UK owners. Only for them to dump us on the roadside in Marrakech no hotel and a lot of hidden charges
Terverifikasi

10/10 Luar Biasa

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
What a fantastic find. Not only is the location incredible, but the friendly staff, great food and beautiful rooms make it the most perfect location.
Menginap 3 malam pada bulan September 2019
Terverifikasi

2/10 Sangat Buruk

Gee

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Con Artists. Spare yourself the trouble - never ever book with them. They don't even have a receptionist to answer the phone. Once you book with them - you're screwed, buddy. Totally unprofessional, lousy hotel in the boonies
Menginap 1 malam pada bulan Mei 2019
Terverifikasi

2/10 Sangat Buruk

Kasper

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Beautiful location but very bad service!

We travelled from Marrakech airport to Kasbah Africa by taxi - the journey was lovely with beautiful views of the mountains. However, we arrived at Kasbah Africa and there was no one there - no other guests at all. Admittedly it was low season but it was still a very unsettling experience. From this point onwards our stay got worse and worse. There are no other restaurants, villages or even tiny stalls where you can buy anything so you have to stay at Kasbah Africa. The prices are very very expensive for the quality and quantity of food. We paid 600dh (approx £55) for 1 tagine, 1 salad, 2 apples and a bottle of wine! Avoid the food at all costs because it’s not worth it! We mentioned to the staff that we were very unhappy with the food but we were told we were wrong and that this was normal... We asked for a discount because it really was very bad and one member of staff got very aggressive with us. If we were female travellers we would have felt very intimidated being there. We planned to stay for 2 nights but we left after the first night because of how bad the service was. There are much nicer places with more friendly staff and more to do in the local area. The location is very beautiful but that is it. Since returning to the UK we have asked for some sort of compensation for the bad experience we had but the company that manages the property has ignored our requests. It’s a shame that we have been forced to write such a negative review as Kasbah Africa has potential.
Menginap 2 malam pada bulan Januari 2019