Search Hotels Near Puerto Rico Premium Outlets, Barceloneta

"It was an average hotel overall. The pool area was quite small and should be designed to accommodate more guests, as it doesn’t comfortably serve the number of people staying at the property. In addition, breakfast service ended at 9 a.m., which felt too early, especially for guests on vacation, who are often just getting up around that time."

"Friendly and helpful staff. "

"Excellent staff "

"The AC worked great. The hot water was good—it takes a little time to heat up, but once it does, it gets very hot, which was amazing. The staff was decent overall, though the gentleman at check-in seemed a bit unsure. The room cleanliness was okay. On the first day, I put out the sign for cleaning, but no one came. On the second day, I went to the front desk and spoke directly to a staff member while also putting the sign out again. I specifically requested that the trash be taken out, and they did take care of it. By the third day, housekeeping did a good job. One downside was that they didn’t provide enough toilet paper, so we had to request more throughout our stay. We didn’t use the pool, but it looked large and clean, and there’s also a baby/toddler area. They offer breakfast, but we chose not to eat there. I did like that there’s a pizza place connected to the hotel where breakfast is served—the pizza was good and very convenient. Overall, it was a good stay."

"This is a great hotel great location staff is super friendly. Had no issues at all . The building its self is a little worn but that comes with time and the fact that it’s right by the salt water so completely understandable. Would definitely stay at this location again. It is a lil chilly in the hotel it’s self so dress accordingly when going from the room to the pool. However parking is not included either in the resort fees it is additional 14.50 per day. All in all a great stay and a great experience. "

"We enjoyed an outdoor pool, nice to walk to the beach, isolated and quiet relaxing time"

"Everything was great except the person at the front desk when we checked in went on and on how many Hilton Honors points we would receive from our stay, and encouraged us to charge everything on the property to the room so we would receive 2X points. So we spent over $1,300 on the property in four days just for that reason when we could have gone elsewhere, only to find out our stay was ineligible for Hilton Honor points since it was booked through Expedia. When I brought this miscommunication to Hilton’s attention, they basically replied “So sad, too bad.” "

"Ok but facilities and furniture needs replacement in areas. Lobby is one place tha it does not present as well as it should. The hurricane was years ago. Cracked and ton should not be present when people pay upwards of 4k for their stay. Mattresses lumpy and place a bit run down. But it’s ok. Pool and view are best items "

"very dirty room everything was dirty nothing like the pictures. "