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Ulasan untuk Candlewood Suites : Overland Park - W 135th St, an IHG Hotel

2.5 out of 5
Candlewood Suites : Overland Park - W 135th St, an IHG Hotel
8953 W 135th St, Overland Park, KS

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 258 dari 490 ulasan" "
Penilaian 8 - Bagus. 134 dari 490 ulasan" "
Penilaian 6 - Cukup Baik. 57 dari 490 ulasan" "
Penilaian 4 - Buruk. 27 dari 490 ulasan" "
Penilaian 2 - Sangat Buruk. 14 dari 490 ulasan" "

8,8/10

Kebersihan

8,4/10

Staf & layanan

7,8/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

7,8/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Perry

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Standard run of the mill hotel. Nothing outstanding or concerning yk report.
Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

Jill

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
.
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Ashley

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly, safe, clean environment.
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Roger

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Christopher

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean, quiet, exercise room, and great laundry room.
Menginap 2 malam pada bulan April 2024

4/10 Buruk

Daren

Bepergian bersama teman
Tidak Disukai: Staf & layanan
When we checked in, the person at the counter seemed very unprofessional. She finally got our keys and wrote our room number on them. We went to the room on the 3rd floor and the keys would not work. So I went all the way back and she checked them and programmed them again. We went all the way back and this time they worked. But there was someone already in that room. So we went back again. She said that she had made a mistake and our room was a different number. Horrible experience.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Nadine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Our son stayed at this hotel as he prepared to relocate to this area for his new ATC career. He knew no one but the friendly hotel staff gave him recommendations of places to eat and activities as well as more permanent housing to visit. The room was spacious and very comfortable too. Highly recommended!
Menginap 7 malam pada bulan Maret 2024

10/10 Sangat Bagus

Delilah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024

6/10 Cukup Baik

Virginia

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Fasilitas
Rooms are large but it smelled "moldy". Couldn't get rid of the odor and I was not discounted for the inconvenience. Also, neighbors talking loud and slamming doors all night.
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Norman

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was clean and the staff was super friendly. The sound from the people in adjoining room was loud. Other than that it was a good experience.
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

mary, saint paul

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice property, very friendly stsff.
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Michelle

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Amy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2024

6/10 Cukup Baik

Keith, Finlayson

Bepergian bersama teman
Disukai: Staf & layanan, kondisi & fasilitas properti
All was good did not like the fact there was pot smoking on elevator by one of the people staying at the hotel
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Clay

Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

Diane

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Patrece

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was extremely friendly. They always spoke to me when I leaving for the day and when I returned. I felt at home and safe
Menginap 2 malam pada bulan Januari 2024

8/10 Bagus

Karouna

Bepergian bersama keluarga
Disukai: Staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

David

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Accomodations
Stay was fine. Poor lighting in bathroom made it tough to see for my wife to put on makeup and for me to shave. I liked the handrails in the tub as they added to the safety. Internet connection was in and out the first night but we got it going good.
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Janee

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The facility was clean, well organized, fully supplied with cooking supplies allowing for easy self cooking and cleaning.
Menginap 1 malam pada bulan November 2023

6/10 Cukup Baik

Jennifer

Menginap 1 malam pada bulan November 2023

6/10 Cukup Baik

Enrique

Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

DONNA

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
Great overall experience
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Shelby

Bepergian dalam rombongan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean!!!!
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Marshall

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023

6/10 Cukup Baik

Jasmine

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I was in town for one night. The front staff was so generous and understanding when it came to our stay. The rooms were nice and clean. My only complaint is the housekeeping “lady”. She was very rude when rushing us out of our room when we had a late checkout. She was very argumentative and combative (banging on the door and forcing us out) when coming to us to address the issue. I report it to the front desk and they apologized.
Menginap 1 malam pada bulan Oktober 2023

6/10 Cukup Baik

CHRISTINE, Webb City

Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti
Conveniently located
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Kelly

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Floors were not clean. No pool. One power waste disposal for entire property. Staff less than welcoming.
Menginap 3 malam pada bulan Agustus 2023

8/10 Bagus

richard

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
bit more attention please
we stayed nearly two weeks and only once got a knock on door from housekeeping. had to hand her our bath towels to change out. we would remove our own trash that piled up quick since we ate in often.
Menginap 13 malam pada bulan Agustus 2023

10/10 Sangat Bagus

richard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Christina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff.
Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

Russell

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Fasilitas
Very nice handicap room
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Cheryl

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Overall great experience.
Menginap 1 malam pada bulan Juli 2023

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kebersihan, kenyamanan kamar
The check in process was really bad. We arrived around 5:30 p.m. and there were no rooms available at the time. We had to wait a long time before we were able to get our rooms. If we would have left for a bit, to go eat or something, our room would have been given to someone else. Plus when we got into the room, it stunk of marijuana and a very strong room freshener that was in the air-conditioner vent. It was so bad I got a headache.
Menginap 2 malam pada bulan Juli 2023

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan
Check in was supposed to be available at 3. I arrived at 3:30 and waited until nearly 4pm and my room was still not ready. I left and came back later that evening and someone was already in the first room I was given. After the check in process, the rest of the stay was fine, but disappointing check in process
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Jeanne

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This was a very clean hotel with friendly staff
Menginap 2 malam pada bulan Juli 2023

8/10 Bagus

Katie

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We were here for the Eras Tour July 7-8. Understandably, all hotels were fully booked. However, I'm not sure if they were short-staffed on July 7 or not, but they were still very much struggling to clean rooms from earlier in the day. Needless to say, we did not have a room ready for us until 5:30 pm. Luckily, our concert was not until the 8th because we would not have had a room to get ready in The staff was extremely apologetic and friendly!! The hotel was very clean and quiet. We would definitely stay again, I just hope the staff gets the help they need to get the rooms turned around more on time❤️
Menginap 2 malam pada bulan Juli 2023

8/10 Bagus

Parker

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Lauren

Menginap 1 malam pada bulan Juni 2023

4/10 Buruk

Nancy

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We had to call for someone to check us in and then waited about 10 minutes for him to show up. No one was at the desk the next morning either.
Menginap 1 malam pada bulan Juni 2023

8/10 Bagus

Karl H

Disukai: Kebersihan, staf & layanan
Great Location, Good Place for a Longer Stay
We stayed at this Candlewood Suites for 8 nights. I was a bit worried because I had read both good and very bad reviews during this time when they were under construction. Check in was easy. Our room was large. Our first impression was positive. We had a small kitchen in our suite which we appreciated - especially the full size refrigerator. We opened the dishwasher to find dirty dishes from the previous occupants. Not a great thing to find, but we ran the dishwasher and all was OK. For those staying here longer, remember you only get the room serviced once a week. The internet was weak - would often go in and out. The TV could have been larger. We found the bed uncomfortable. However, everything else was fine. When staff were available they were friendly and helpful. We could see they were clearly renovating (new carpets in the halls) but little noise and no real impact on our stay. There are a lot of restaurants and stores within walking distance or a short drive. The location is great. We would consider staying here again.
Menginap 8 malam pada bulan Juni 2023

4/10 Buruk

Mary Jane

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Juni 2023

8/10 Bagus

Susan M.

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2023

10/10 Sangat Bagus

Diane

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stay in Overland Park
Hotel lobby and room was very clean. Friendly front desk staff.
Menginap 1 malam pada bulan Mei 2023

2/10 Sangat Buruk

Gary

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Huge dissatisfaction
I expected better for $180 per night. This hotel offers one service per week on Wednesday only. They offer all of the towels you need but no service. It was dirty and in the process of being painted. On the second to last day, the parking lot was torn out. I will think twice before using Hotels.com again.
Menginap 5 malam pada bulan Mei 2023

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan
Menginap 2 malam pada bulan Mei 2023

8/10 Bagus

Andrew

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Hailey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2023

2/10 Sangat Buruk

Debra

Bepergian bersama hewan peliharaan, Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I asked for a quiet room and was put in a room under the stairs, by an outside door. No sleep 2 out of three nights, the staff didn’t seem to care. I finally moved into a new room the third night. Hotel is under construction so very noisy, and water was shut off one day. The staff is terrible. I would go elsewhere. Yea
Menginap 3 malam pada bulan Mei 2023

4/10 Buruk

Mae

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Will never choose this place again.
Had a lukewarm shower and asked if I could switch rooms. They said to call later in the day and check to see if someone could look at it. Called twice, no answer. Called again later, 5 mins later they said I had hot water thankfully . Tv did not work at night (3 night stay), but would work in the morning. Window screen busted so couldn’t leave window open on such a nice day. Sheet rock dust everywhere. Cleaning staff harassed me 15 min prior to checkout time.
Menginap 3 malam pada bulan April 2023