Search Hotels Near Giancarelli Brothers Winery, Jordan

"yes, the hot tub was hot enough, but the jets didn't work. The breakfast was average, the room was clean, it was raining and the window was leaking on the ledge of the window it was wet."

"Beautiful Room! Luxurious Bedding!"

"I found a hotel approximately an hour before I got there telling them that we were coming with my 13-year-old niece to celebrate her birthday and that we would appreciate having a room on the upper floor that which we got and in that phone call I told the gentleman that we were coming to go swimming OK fine I showed up checked in all checked in going to my room and noticed the pool is closed, not understanding why the gentleman couldn’t have told me that on the telephone because I would’ve changed my reservation to somewhere else. What do you do with 2 13-year-old girls at night in a hotel with no pool during the evening we had someone try our room try to enter our room we’re four females in that room. We got up in the morning to have coffee, and went to the lobby for coffee there were no coffee cups. There were no employees there was a guy standing at the front desk waiting to check out before we came downstairs. She finally got helped after about 10 minutes if not longer. Then the young lady that came down to put in coffee cups was dressed like she walked in off the street slippers on sweatpants on winter coat hair and absolute mess. When we were checking in, the gentleman was busy paying attention to some sporting event on his phone. I understand your renovating because you just took over the hotel, but maybe some signs of explaining that or telling people that we were not the only guest discussing the fact that the hotel was a mess. We will not stay there again."

"AC kept the room cool, everything was nice."

"One of the best places I stayed in upstate New York. the massage was amazing. The food was incredible. Can’t wait to do it again."

"Was an OK place for a short stay at a good rate. "

"Everything about this hotel was perfect. Staff was great, bar was great, and the complementary breakfast was sooooo good. Didn’t taste like the typical comp breakfast. And the man who was making the omelettes was singing his absolute heart out by himself and I loved it, haha. I would definitely recommend this hotel if you’re in Syracuse :) "

"Yes I like the buffet bread and choices were good "

"The card reader would no work at check in had to prove with cash for ammentities. "