"My husband and I traveled with our 7-month-old son, it was our first time staying in Waikiki. The hotel was in a great location and had everything we needed for our trip. We used the on-site pool only once during our stay; it was not overly crowded and quiet. Being directly across the street from the beach was nice and convenient. We thought the hotel would have beach chairs and umbrellas for guests; however, we ended up having to rent them for the day. The room was always cleaned when we got back from our day exploring and did not have noise issues from the elevators. Our room was directly across from them, so we were concerned about guest noise. The only noise that would occasionally wake my husband or me up was the occasional knocking of the slide doors due to the gust of wind, since we were just on the back side of the towers with the city view.
Overall, the hotel and staff were friendly and helpful. The Friday night that we were staying there was a military event and a high school prom, which over-crowded the self-parking garage. The hotel was understanding and honored the self-parking rate even though we had to utilize valet parking. Would definitely recommend Hyatt Regency to friends and family."