Pacific States hotel guide. Westmark hotel in Pacific States, United States of America

"We stayed two nights and had a nice time in spite of a major Kona storm. Check in was a bit hectic as many flights were cancelled and the lines for check-in were very long and the weather was a huge factor as it’s an open air check in area. The wind and rain was brutal while we waited- but the staff did everything they could to get people checked as quickly as they could. They also closed room service down extra early which made it hard for people to get food. I’m sure they had a shortage of help not being able to come in and work so it’s understandable. Every person on the staff was extremely kind and helpful. We ate at the Bali Oceanfront Restaurant twice for breakfast and once for dinner and had great meals. "

"The staff at this hotel is amazing. The only downside is the pool was undergoing maintenance. Otherwise, the hotel is in a perfect location for all your travel needs. "

"All staff treated us like royalty and I was very please and satisfied with our 2 day stay. "

"Room was good, except for clogged tub, we requested to fix it but nothing happened; other than that it was a good experience. "

"Super close to the airport and car rental depot. Shuttle was quick and easy. Many dining options with good food. It was clean and homey after our nightmare stay at a different hotel in Anaheim. "

"Very convenient location. Lovely corner room view. Reasonably priced. We walked almost everywhere, incl Fisherman's Wharf, for dinner. (It's an uphill walk back...)"

"Tea and coffee making facilities in the room but no proper cups and no spoon. We had a coffee machine but drink tea, the Cleaner kindly provided us with a kettle, great Services we didn't ask for it. We only found that there was a torch provided (in the drawer) after we were packing to leave. Would've been useful to know when we had two power cuts through in the storm."

"Maintenance and housekeeping staff were excellent. there was no stopper in the bathtub, so Maintenance came and replaced the drain/stopper. There were no pool towels available at the Front Desk, so I asked a housekeeper and she kindly gave me towels. The vending machine at the pool was out of order with no sign saying so."

"Clean room but didn't see much staff anywhere. The room service is terrible for the price you pay per room. Food is bland and cold and served in plastic containers. "