The Arista Hotel

Luxury hotel with 3 restaurants and full-service spa

Choose dates to view prices

Where to?

Dates

November 2025

19

December 2025

3 restaurants, breakfast, lunch, dinner served; Indonesian cuisine

The Arista Hotel in the business district offers a refined retreat with dry cleaning, a bar, and a modern gym. Enjoy spa treatments at the Wellness Center and Indonesian cuisine at three restaurants. Free WiFi in every room and an outdoor pool with sun loungers for relaxation.

Excellent

Popular amenities

Bar
Pool
Spa
Gym
Housekeeping
24/7 front desk

Rp1.529.437 total

includes taxes & fees

21 Nov - 22 Nov

Room options

Check availability for these dates

Tonight

Nov 19 - Nov 20

Tomorrow

Nov 20 - Nov 21

All rooms

1 bed

2 beds

3+ beds

Showing 8 of 8 rooms

Minibar, in-room safe, desk, soundproofing

Deluxe Double

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Fridge

LED TV

Private bathroom

Hairdryer

Minibar

32 sq m
Sleeps 3
1 Double Bed OR 2 Single Beds

Superior Double Room, Smoking

Highlights

Soundproofed

Air conditioning

LED TV

Private bathroom

Hairdryer

Minibar

Coffee/tea maker

Digital channels

30 sq m
Sleeps 3
1 King Bed

Arista Club

Highlights

Soundproofed

Air conditioning

LED TV

Private bathroom

Hairdryer

Minibar

Coffee/tea maker

Digital channels

3 sq m
Sleeps 2
1 Double Bed

Executive Suite

Highlights

Soundproofed

Air conditioning

LED TV

Private bathroom

Hairdryer

Minibar

Coffee/tea maker

Digital channels

70 sq m
Sleeps 2
1 Double Bed

Arista Suite

Highlights

Soundproofed

Air conditioning

LED TV

Private bathroom

Hairdryer

Minibar

Coffee/tea maker

Digital channels

94 sq m
Sleeps 4
1 Double Bed and 2 Single Beds

Deluxe Twin Room

Highlights

Soundproofed

Air conditioning

LED TV

Private bathroom

Hairdryer

Minibar

Coffee/tea maker

Digital channels

32 sq m
Sleeps 2
2 Single Beds

Superior Twin Room, Smoking

Highlights

Soundproofed

Air conditioning

LED TV

Private bathroom

Hairdryer

Minibar

Coffee/tea maker

Digital channels

30 sq m
Sleeps 2
2 Single Beds

Deluxe include New Year Eve Dinner for 2 persons

Highlights

Soundproofed

Air conditioning

LED TV

Private bathroom

Hairdryer

Minibar

Coffee/tea maker

Digital channels

32 sq m
Sleeps 2
1 Double Bed OR 2 Single Beds

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About the area

Jl. Kapt. A. Rivai, Palembang, South Sumatra, 30129

What's nearby

Jakabaring Stadium - 2 min walk - 0.2 km
Palembang Square Mall - 7 min walk - 0.6 km
Palembang Indah Mall - 15 min walk - 1.3 km
Great Mosque of Palembang - 2 min drive - 1.8 km
Masjid Agung Grand Mosque - 3 min drive - 3.0 km

Getting around

Bumi Sriwijaya LRT Station - 4 min walk
Cinde LRT Station - 6 min drive
Palembang (PLM-Sultan Mahmud Badaruddin II) - 12 min drive

Restaurants

‪Yoshinoya (吉野家) - ‬2 min walk
‪Brava Parlour - ‬1 min walk
‪Marugame Udon - ‬3 min walk
‪Fore - ‬5 min walk
‪Shihlin Taiwan Street Snacks - ‬2 min walk

About this property

The Arista Hotel

Luxury hotel in the business district

You can look forward to dry cleaning/laundry services, a bar and a gym at The Arista Hotel. Indulge in a massage at Arista Wellness Center, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Indonesian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a sauna.

You'll also enjoy perks such as:

An outdoor pool and a children's pool, along with sunloungers
Free self-parking
A round-trip airport shuttle (surcharge), 1 meeting room and a lift
Free newspapers, a porter/bellboy and tour/ticket information

Room features

All 142 rooms offer comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.

Other conveniences in all rooms include:

Bathrooms with showers and free toiletries
50-inch LED TVs with digital channels
Coffee/tea makers, daily housekeeping and desks

Similar properties

Pool
Spa
Kids pool
Parking included

Rp1.190.000 total

includes taxes & fees

21 Nov - 22 Nov

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Return airport shuttle (surcharge)
Free self parking on site
Wheelchair-accessible parking available

Food and drink

3 restaurants
A bar/lounge
Snack bar/deli

Restaurants on site

1000 Rasa Coffee Shop
Brava Parlour
Golden Abalone Restaurant
Onyx Lounge

Things to do

Children's pool
Full-service spa
Gym
Outdoor pool
Sauna

Family friendly

Children's pool
Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Turndown service

Business services

Business centre
Conference space
Meeting room

Outdoors

Pool loungers

Full-service spa

Massage
Sauna

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

9 floors
Ballroom
Banquet hall
Designated smoking areas (fines apply)

Room amenities

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided

Entertainment

50-inch LED TV with digital channels

Food and drink

24-hour room service
Coffee/tea maker
Minibar

More

Air conditioning
Desk
Iron/ironing board
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

At check-in, guests must provide a negative Antigen COVID-19 test result

Negative COVID-19 test result requirement applies to all guests aged 6 and over, and test must have been administered no more than 48 hours prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Horison Palembang

Hotel Horison Palembang

Arista Hotel Palembang

Arista Palembang

The Arista Hotel Hotel

The Arista Hotel Palembang

The Arista Hotel Hotel Palembang

Frequently asked questions

Does The Arista Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at The Arista Hotel?

As of 19 Nov 2025, prices found for a 1-night stay for 2 adults at The Arista Hotel on 21 Nov 2025 start from Rp1.263.997, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Arista Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Arista Hotel?

Self-parking is free at this property.

What time is check-in at The Arista Hotel?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at The Arista Hotel?

Checkout is at noon.

Does The Arista Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Arista Hotel located?

Situated in the business district, this luxury hotel is within a 10-minute walk of Jakabaring Stadium and Palembang Square Mall. Palembang Indah Mall and Great Mosque of Palembang are also within 2 miles (3 km). Bumi Sriwijaya LRT Station is only a 4-minute walk and Dishub LRT Station is 5 minutes.

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The Arista Hotel Reviews

8.8

Excellent

8.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Andery

15 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and very clean hotel

Very pleasant, very clean, I will definitely comeback in the future.

Stayed 2 nights in Apr 2024

10/10 Excellent

Marcellis

25 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Heard this was the nicest hotel in Indonesia and it certainly didn't disappoint. The people there are so nice and professional.

Stayed 2 nights in Aug 2024

10/10 Excellent

Jolando Wee Khong

18 Nov 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

nice property adjacent to the biggest mall in palembang. got upgraded to a club room which is nicely furnished

Stayed 1 night in Nov 2022

10/10 Excellent

Andrew

8 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LOOK NO FURTHER! ARISTA IS THE BEST IN PALEMBANG!

Arista Hotel in Palembang exceeded my expectations in every aspect. The lobby welcomes you with grandeur, the room offers ample space and a convenient work table. The cozy bed ensures a comfortable stay, complemented by a rejuvenating rainwater shower in the impressive bathroom. Fast and efficient check-in/check-out processes streamline the experience. One standout feature is the delightful breakfast spread, featuring a variety of local delicacies. The proximity to ICON mall adds to its appeal, but caution is advised when crossing due to the lack of traffic lights. Overall, Arista Hotel has my highest recommendation as the best choice in Palembang.

Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveller

18 Oct 2022

Liked: Property conditions & facilities, room comfort

Disliked: Staff & service

Laundry never returned!

I paid for the express service to wash my clothes, it indicates to get them back in 3 hours. I checked out two days later and did not manage to get them back. The hotel staff: `Eka from the Front Office Department`` reached out afterward, send me a picture of the package, and was going to charge me to send them back to my home address. It has been a month now, the clothes still did not arrive and the WhatsApp number got silent. VERY POOR CUSTOMER SERVICE!!

Stayed 5 nights in Sep 2022

10/10 Excellent

Marcelinne

2 Aug 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best in palembang

Love it. Location,,staff, breakfast. Evert Yyhinv Love it. Location, staff, breakfast. All perfect

Stayed 1 night in Jul 2019

10/10 Excellent

GOPAL, Gopshk@gmail.com

20 Apr 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel at great location. Opposite mall have all shopping and restaurants.

Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveller

8 Apr 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Love the size of the tub! Thanks for the upgrade. The service from breakfast F&B staff were better than Front Office, especially their English proficiency. Housekeeping was polite and provided good service. Breakfast spread was good, but could improve on taste and heating mechanism. The same processed juice was prepared for breakfast, yet the water to cordial juice ratio was not the same, as we noticed that the juice on the second day was more sour. Hotel management should think of safety for staff who Work at Height. Ladder was used from 1st floor to 2nd floor when changing lobby curtain. 2 staff hold the ladder at each floor while the 3rd staff climb to the ceiling, no safety boots nor safety harness was used. Hotel is beside a new mall, just be courageous enough to cross the busy road. Easy to catch Grab to go anywhere.

8/10 Good

Jeslyn, Singapore

28 Mar 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel in the busy street

Great service from Hotel staffs, Friendly and helpful. The room is clean. Good spread of breakfast choices with many local delights! The hotel provide free wifi for only 3 devices but the staff is kind enough to increase the no of devices for me.

Stayed 1 night in Mar 2018

8/10 Good

Patrick, Singapore

16 Mar 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A relaxing and good experience. Hotel room was clean and services rendered by the staff were excellent. Would go back there again on my next visit.

Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

29 Nov 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voyage professionnel à Palembang. Le quartier est en chantier (construction du métro).

Stayed 2 nights in Nov 2017

10/10 Excellent

Tina, Indonesia

31 Oct 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service! They were very professional

I give two thumbs up for the Concierge staffs! Very friendly and attentive. About the rooms.. Some have been renovated but some are still old rooms. There are renovation construction in progress so be mindful of the noises.. They said the construction will stop at 5pm, but it was not.. I can still hear the noises up to 6 or 7pm. Quite disturbing. There was something wrong with the shower water too.. I couldn't set it up to warm. It was either too hot or cold. They need to fix that water heater.

Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

27 Sept 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, great breakfast, but why have those exterior lights that shine in the guest rooms?

Stayed 4 nights in Aug 2017

8/10 Good

Younglae

2 Aug 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

도보 5분거리 쇼핑센터가 있는 점이 장점이며, 숙박 또한 무난하며 대체적으로 편안한 편입니다. 1층에 있는 중국 레스토랑 및 이탈리안 레스토랑 또한 무난합니다. 2박 정도 숙박하시기에 편안한 편입니다.

Stayed 2 nights in Jul 2017

8/10 Good

Artur

8 Nov 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City center hotel

Good hotel located center of Palembang next of shopping malls. In lobby bar and hotel restaurant they serve beer and wine.

8/10 Good

yustina

31 Oct 2016

Liked: Staff & service

Disliked: Property conditions & facilities

High level of service from the staffs

Location is great, near Palembang Icon Mall. Superb level of service from the staffs. They were so friendly and attentive. Well done! The room is quite spacious although it looks old. It should be renovated soon..

8/10 Good

Bruno

23 Sept 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and Clean

The hotel was okay considering the area it was located in. Not much around the hotel to see, but then again, not much in the city to write about. The room was nice and clean though and breakfast was good.

8/10 Good

Jou Wen, Malaysia

3 Sept 2016

Liked: Cleanliness, staff & service, room comfort

The Arista hotel review

Wifi wasn't stable.

8/10 Good

Verified traveller

4 Aug 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

31 Jul 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Konf reservasi kurang ok, namun ketika masuk puas.

Awalnya susah konfirmasi ke bag reservasi karena menurut pihak hotel email dari Hotels.com belum masuk. namun setelah email dan telp beberapa kali untuk konfirmasi ke pihak EAM The Arista, maka semuanya clear. Dan ketika sampai hotel ternyata dapat kamar duluxe yang luas dan melegakan. apalagi ketika breakfast. Menunya sangat banyak baik menu eropa maupun tradisional, makanan maupun minuman. terkesan dengan ragam juice yang sangat banyak dan asli dan fresh dari buah segar bukan pabrikan.Syukur deh puas.

10/10 Excellent

shahril, Singapore

17 Jul 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good place to rest and relax

Wonderful stay,book another room for my parents as they loves the calm and relax atmosphere the moment they step in the hotel.Friendly staff,service with a smile,good breakfast.Definitely will stay again.

8/10 Good

King Sum, Hong Kong

2 Jun 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel in Palembang

Nice hotel in a old city

10/10 Excellent

Tek Sheng, Malaysia

25 Mar 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Hotel

Enjoyable stay, very friendly and helpful staff, very comfortable room and near to Palembang Icon shopping mall also Palembang Square. Very nice breakfast especially the chicken porridge.