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BG Hotel Pamplona

4.0 star property
A peaceful retreat near Playa de Palma where travelers can relax by the outdoor pool or indulge in rejuvenating spa treatments like Thai massages

Choose dates to view prices

BG Hotel Pamplona offers a serene escape with an outdoor pool, garden, and spa treatments like detox wraps. Kids enjoy the playground. Close to Playa de Palma and the airport, it features in-room WiFi and highly-rated staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is Rp2.393.686
Rp2.768.523 total
includes taxes & fees
25 May - 26 May
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About this property

BG Hotel Pamplona

  • Upscale hotel near Playa de Palma
  • A poolside bar, a terrace and a garden are just a few of the amenities provided at BG Hotel Pamplona. Adventurous travellers may like the cycling at this hotel. Indulge in reflexology, a manicure/pedicure and aromatherapy at Pamplona Spa, the on-site spa. The on-site restaurant offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a playground and a library.
  • Additional perks include:
    • An indoor pool and an outdoor pool, along with sunloungers and pool umbrellas
    • Buffet breakfast (surcharge), bike hire and express check-out
    • A front desk safe, a banquet hall and tour/ticket information
    • Beach umbrellas, a lift and bike tour information
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 165 rooms have comforts such as furnished balconies and air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with free toiletries and hairdryers
    • 32-inch flat-screen TVs with satellite channels
    • Wardrobes/cupboards, daily housekeeping and electrical adapters/chargers

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The price is Rp2.178.373
Rp2.531.678 total
includes taxes & fees
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 4 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 14 years old are not allowed in the fitness facility or hot tub, and guests under 12 years old are only allowed in the fitness facility and hot tub with adult supervision
Children under 12 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does BG Hotel Pamplona have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

How much does it cost to stay at BG Hotel Pamplona?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at BG Hotel Pamplona on 25 May 2026 start from Rp2.393.686, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is BG Hotel Pamplona pet-friendly?

No, pets are not allowed at this property.

How much is parking at BG Hotel Pamplona?

There is free parking nearby.

What time is check-in at BG Hotel Pamplona?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at BG Hotel Pamplona?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is BG Hotel Pamplona located?

Situated near the airport, this spa hotel is 0.1 mi (0.2 km) from Playa de Palma and 2 mi (3.2 km) from El Arenal Beach. Platja de Can Pastilla and La Porciuncula Church are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 396 out of 860 reviews
Rating 8 - Good. 365 out of 860 reviews
Rating 6 - Okay. 70 out of 860 reviews
Rating 4 - Poor. 18 out of 860 reviews
Rating 2 - Terrible. 11 out of 860 reviews

Reviews

Verified

10/10 Excellent

Zahid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer services, excellent location and lovely place to stay!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel with lovable staff and nice location. Restaurant is a excellent
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely property in great location with helpful staff
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very cloae to beach, bars and restaurants. Easy to get to and from.airport.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and fantastic staff
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

Terje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities, excellent food and very friendly staff. Only negative we found was that the training facilities was very poor (training room should be upgraded), apart from that it was top notch!
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

georgia

Liked: Cleanliness, amenities, property conditions & facilities
Staff were polite and friendly, pool is lovely! Nice music playing, warm water, clean, cool floating bean bags, nice plants and trees, clean rooms, nice bathrooms. I’d recommend here and will come back again. So close to the beach and shops, quiet, and nice.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Hugh

Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed our stay, hotel ticked all our boxes, staff friendly and always available, hotel clean and tidy, good location, decent breakfast buffet lots of choice. Pool no issue with getting beds, drink and food available to order to your lounger. As I said right at the start really enjoyed our stay, will definitely return.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really great stay here. The hotel and area seems very popular with German guests but I did not find myself unwelcome anywhere. Room was very clean and quiet, area was far enough away from any noise yet very close to the beach
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Allan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent during our stay at this hotel. The staff were friendly and very efficient at taking care of our needs. The room was spacious and well appointed. It was less than a 5 minute walk to the beach and a very good selection of shops and restaurants. It should also be noted that the buffet breakfast exceeded expectations.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely fabulous, it’s our 5th time there definitely will be returning soon. Nice spacious room, always clean, comfortable beds, excellent choice of food, fabulous friendly staff. Thank you so much
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Mohsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Four stars hotel in an excellent location, friendly, helpful staff. We had a good room with balcony and nice view. Tap water isn't suitable for drinking, so it's an idea to get bottled water as soon as possible, there's a supermarket nearby.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the hotel staff were great and accommodating. Very customer service oriented and helpful. Area very safe and walkable.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with super rooms, clean and fresh smelling areas. Staff were helpful and friendly. The food was nice, good choice and tasty. It could have been a touch warmer but there was a microwave so you can heat it up. The evening entertainment was nice and the use of the spa, indoor pool and how close it was to the beach. The only downside was that the lovely big pool was freezing cold!
Stayed 4 nights in Apr 2025
Verified

8/10 Good

melanie

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely friendly staff. Nice hotel

Lovely staff. Lovely breakfast. Lovely pool. Hotel clean. The room was clean but outdated & abit tatty.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was lovely. Well located for shops and bars but without being too near as to be disturbed by noise. No rush to get sunbeds - there were always some available. Food was lovely and drinks were competitively priced at the pool bar. Food was very good and staff were nice. I would recommend this hotel.
Stayed 5 nights in Sep 2023
Verified

8/10 Good

Jennie

We needed conditioner We want to use the pool after 18 But i think it was very goood
Stayed 7 nights in May 2025
Verified

8/10 Good

Edvardas

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good breakfast but problem with agressive mosquitoes every night full room because air-conditioning working bad also mini fridge in room absolutely scrape
Stayed 6 nights in Jun 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay here - clean and quiet room, staff were very friendly and as a solo traveller I felt safe here including in the surrounding area.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 6th stay at this hotel, absolutely love it. Great staff, spotless clean rooms, comfortable beds. Plenty of water and drinks in the fridge, every day supply. Great breakfast and dinners. Life music. Highly recommend this hotel. Best hotel in Palma
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Sonida

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good and we enjoyed our time there 😇
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities
Apart from the pool being cold I have no complaints with this hotel. Everything was of a good standard for the price I paid.
Stayed 8 nights in Apr 2026
Verified

4/10 Poor

Tina

Liked: Amenities, property conditions & facilities
So they said they had a hot tub on the property we couldn’t find it, our shower , sink and bath stopped working said they would send someone up in 30-45 minutes it was longer then that. We tried to get a bit of a refund for this property refused. The pool inside is only open 10am-6pm a bit strange to me. We arrived told our room wasn’t ready understandable so we waited till 1:30- I assume room wasn’t ready cause it was getting cleaned we get into the room stuff under the bed, also dusty on my night stand everything else was fine. And mind you if your coming here on off season there is absolutely nothing to do around here, nothings open, it’s a ghost down.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Massimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern hotel, good position!
Stayed 4 nights in Apr 2024