"My stay at Nobu Hotel Palo Alto was good overall, though it didn’t fully meet top-tier expectations.
The hotel is clean, well-designed, and has a calm, refined atmosphere. Rooms are comfortable with a nice Japanese-inspired minimalism, and the subtle scent throughout adds to the experience.
Service, however, was inconsistent. Staff were polite, but follow-through was lacking. I requested dishes be cleared from my room multiple times even in person and they remained for over 24 hours. It felt like a gap in execution rather than intent.
The restaurant was mixed. The miso cod was well done, but other dishes, like a trout I ordered, were overly oily. Service there also didn’t match the level you’d expect.
Breakfast was decent but slightly inconvenient, requiring a short walk outside, and the large communal tables felt oversized for solo dining.
Overall, it’s a solid hotel with strong design, but it falls short of the consistency and refinement expected from a truly high-end stay."