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Swiss-Belhotel Silae Palu

4.0 star property
Travelers enjoy ocean views from Swiss-Belhotel Silae Palu while savoring aromatic coffee and authentic Chinese cuisine in this coastal retreat

Choose dates to view prices

Swiss-Belhotel Silae Palu offers guests ocean views and upscale accommodations. Visitors can start their day with coffee at the cafe, sample Chinese dishes at one of eight restaurants, or book a rejuvenating massage treatment at Marzanie spa.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is Rp566.116
Rp685.001 total
includes taxes & fees
25 May - 26 May
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About this property

Swiss-Belhotel Silae Palu

  • Upscale hotel by the ocean
  • Consider a stay at Swiss-Belhotel Silae Palu and take advantage of a coffee shop/cafe, dry cleaning/laundry services and a bar. Indulge in a massage at Marzanie, the on-site spa. Be sure to enjoy a meal at any of the 8 on-site restaurants, which feature Chinese cuisine and more. Free in-room WiFi is available to all guests, along with a gym and a business centre.
  • You'll also find perks such as:
    • An outdoor pool, along with sunloungers
    • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
    • A lift, luggage storage and a 24-hour front desk
    • Smoke-free property, ATM/banking services and laundry services
  • Room features
  • All 115 rooms include comforts such as 24-hour room service and premium bedding, in addition to perks such as free WiFi and desk chairs.
  • More conveniences in all rooms include:
    • Bathrooms with rainfall showers and free toiletries
    • TVs with satellite channels
    • Wardrobes/cupboards, LED light bulbs and desks

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for IDR 400000.0 per night.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 138000 per person
  • Airport shuttle fee: IDR 200000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: IDR 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Property Registration Number 9120301713803

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Swiss-Belhotel Silae Palu have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Swiss-Belhotel Silae Palu?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Swiss-Belhotel Silae Palu on 25 May 2026 start from Rp566.116, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Swiss-Belhotel Silae Palu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Swiss-Belhotel Silae Palu?

Self-parking is available for a fee.

What time is check-in at Swiss-Belhotel Silae Palu?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Swiss-Belhotel Silae Palu?

Checkout is at noon.

Does Swiss-Belhotel Silae Palu provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM-6:00 PM on request. A fee of IDR 200000 per vehicle applies.

Where is Swiss-Belhotel Silae Palu located?

This spa hotel is situated by the ocean.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

6.8

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 14 out of 24 reviews
Rating 8 - Good. 8 out of 24 reviews
Rating 6 - Okay. 1 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

Reviews

Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly team and helpful.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are amazing and couldn’t do enough for you, very clean and comfortable and would stay there again when next in palu.
Stayed 16 nights in Jan 2025
Verified

8/10 Good

Alan

Liked: Cleanliness, amenities, property conditions & facilities
A little isolated from the centre of Palu but by the water. I spent one night in the Villa section and two nights in the hotel section. There was a problem with the cooling unit which was mostly fixed in a short time. The staff were friendly and competent. Food was good and it was much as I remembered it from a previous stay. The beds were comfortable. I had stayed before and I would stay there again.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They really know how to treat a guest istay here every time i come here in the grand suite. Wont stay anywhere else unless they are fully booked.
Stayed 8 nights in Jan 2025
Verified

10/10 Excellent

Mirza

Liked: Cleanliness, staff & service, room comfort
No pool
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

RENHENG

Liked: Staff & service, amenities, property conditions & facilities
I ever stayed here for more than a month for some business. Breafast and dinner are very great. Also this hotel have an excellent sea view, it was good for photos and time-lapse. Locals often come to organize activity such as wedding, party and so on. Waiter and waitress are very friendly. It's the bese hotel in Palu. Thank you for your serving!
Stayed 5 nights in Jan 2023
Verified

8/10 Good

Bernhard

Liked: Staff & service, amenities, property conditions & facilities
-
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Rolf-Peter

Prima Hotel mit gutem Standard

Sehr freundlicher Empfang, sehr sauber, schöne Zimmer und ein sehr nettes Restaurant zum draußen sitzen. Erwartungen wurden in dieser einen Nacht voll erfüllt.
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good business hotel

A good business hotel.....Just a little bit out of town but still easily accessible. Views to die for over the bay. Lovely swimming pool to relaxing at the end of a busy day! Breakfast is good both western and local. Restaurant is ok ....But nothing special. Wifi inconsistent and frustrating when needing to progress emails. Overall very comfortable and clean with welcoming staff. Good value overall.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Ding

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It A breezing and spectacular.

Short trip on family trip will be nice and cosy.. It a breezing and spectacular view from morning breakfast at lounge. Surely A good experience for my family trip. Thanks Swiss Belhotel..
Stayed 1 night in Feb 2018
Verified

10/10 Excellent

Agus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kunjungan reuni dan sekaligus bulan madu ke 2.....

Amazing.......... Baru kali ini saya menginap di hotel di atas laut.....dan deburan ombak benar2 dekat kaca jendela kamar, pemandangan nya menghadap ke teluk Palu secara langsung. Sarapannya luar biasa........, suatu saat harus kembali kesana lagi.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It is just good.

Even though it is a little far from downtown, it is very clean and has fine ocean view. Room is very comfortable.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Palu

After 3 weeks of staying at guesthouses and cheap accommodations in Indonesia, I was ready to stay at a real hotel. The Swiss Belhotel is definitely the nicest hotel in Palu and up to par with international standards. I don't think it is exactly 4 star as advertised, but it is close. Service was quite good and the facilities at the hotel were nice. I had dinner at the grilled fish restaurant which was a bit pricey for Indonesian standards, but the fish was the best I had during my trip. The Swiss Belhotel was a good place to stay at the end of my trip.
Verified

10/10 Excellent

Marnix T O

Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Anis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Ningsih

Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024
Verified

8/10 Good

RYO

Stayed 2 nights in May 2024
Verified

2/10 Terrible

SUGIANTORO

Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

wonseock

Stayed 4 nights in Dec 2022
Verified

8/10 Good

Kevin

Stayed 3 nights in Mar 2022
Verified

8/10 Good

Kevin

Stayed 1 night in Mar 2022
Verified

6/10 Okay

Zulfita

Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020