Search Hotels with Pool in Pamunugama

"I had mixed interactions with the staff. Some were warm and welcoming, others did not make me feel welcome or a valued guest at all, including the first point of contact at reception. The spa staff were amazing and run a quality experience which is excellent value for money. The lifeguards were excellent as were the staff in 1864 fine dining experience. The concierge lady assigned to me said she would make a dinner reservation for me but when I arrived for the buffet dinner for me on my first night, there was no reservation. The staff kindly found me a table and brought drinks then they came and apologised and said I had to move because the table was reserved. The same lady concierge gave me her number which seemed standard and said to ask her anything. I did ask her a question via WhatsApp messaging and it took her 24hours to reply. Housekeeping left a cleaning product in the shower. The buffet food was good and 1864 restaurant very good food. The breakfast had lots of variety and was enjoyable."

"Yes"

"Great buffet"

"We only had a flying stop through Colombo, but the hotel and room was fantastic. Very thorough security just excellent level of service all round "

"Clean room, beautiful outdoor pool, delicious breakfast "

"The first thing I noticed was the courteous and ready to help staff, Taj has large tree covered property with both ocean and city views. I used the buffets styled restaurant offering international food and with more Indian themed food choices. (not surpised there since Taj is an Indian hotel company and at my visit, majority of guest were Indians. "

"Excellent hotel well managed, comfortable room with a great view. Courteous staff and knowledgeable. Spent 20 days without a single issue. Easy access garage and great security. Great breakfast buffet daily. Food was great at all times at the restaurant. "

"There was no spa in the premises. breakfast was average but the staff were helpful. Room conditions also average . Tbh, this hotel needs proper renovation! "

"Overall a bad experience. There are far better hotels/stays for just a few more quids: Room condition: Degraded, dirty and with questionable stains everywhere and we witnessed ants moving pieces of food from under the bed (see photos). Cupboard couldn’t close properly and pops open midnight. Windows had strong watermarks so you can’t really enjoy the view. Service: The manager look-a-like gives zero respect to customers, abruptly stopping people mid sentence to say whatever he needs to say. The staff is very cheeky, asking for more tips rudely (literally said “this is little money, more?”) even though we already tipped well above standards. Location: It locates right below the landing path of airplanes so you wouldn’t be able to catch a good night sleep here. It looks like it’s near the airport, but in reality it will take you 40mins to get to the airport, as it locates right in the middle of the strip with no bridge to cut across to the airport. Overall, it’s an utter waste of a could-be-lovely seaside cottage."