Hotel Tzanjuyu Bay

3.0 star property
Hotel Tzanjuyu Bay combines artistic touches with natural beauty, creating a peaceful retreat where guests can enjoy local coffee in a charming café setting

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Lush gardens and scenic views surround Hotel Tzanjuyu Bay, offering a unique escape. Guests can sip coffee at the on-site café or relax poolside under shaded umbrellas. Enjoy free WiFi in public areas and extended parking for a worry-free stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Bar
  • Housekeeping
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Policies

Check-in

Check-in start time: 9:00 AM; check-in end time: 8:00 PM

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 10

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Tzanjuyu Bay have a pool?

Yes, this property has an outdoor pool.

Is Hotel Tzanjuyu Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Tzanjuyu Bay?

Extended parking is free at this property.

What time is check-in at Hotel Tzanjuyu Bay?

Check-in start time: 9:00 AM; check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Tzanjuyu Bay?

Checkout is at 11:00 AM.

Where is Hotel Tzanjuyu Bay located?

Situated on the waterfront, this hotel is within a 15-minute walk of Casa Cakchiquel Arts Center and Panajachel Municipal Market. Pintando Santa Catarina Palopó and Santa Catarina Palopo Church are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

7.0

Cleanliness

8.0

Amenities

7.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 2 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

Reviews

Verified

10/10 Excellent

Malak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The colours, view, the property, the garden
Stayed 2 nights in Mar 2023
Verified

6/10 Okay

margus

Disliked: Property conditions & facilities
Only visitors :) Need repairing
Verified

6/10 Okay

Dave

Disliked: Property conditions & facilities

Old and worn

The only real positive thing about this hotel, and it is a huge positive, is the incredible views of the lake and surrounding volcanoes. The place is relatively clean, but it is OLD. Like, hasn't been updated in decades old. They have a historic photo from the 1950s-1960s and it looks exactly the same. If you get it cheap, and are ok woth old/rustic hotels (and you get a room with a vew), it might be ok. Short walk to town, plenty of parking, old little-used pool.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Carlos

Amabilidad nula

El servicio al cliente les falto. Ningún tipo de amabilidad.
Stayed 1 night in Sep 2022