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"Very nice, clean room. Very close proximity to shopping and many restaurants. Would definitely stay here again if I was vacationing in the area!"

"Friendly staff who genuinely remembered me from my previous visit. Personalised service. "

"Yes, awesome staffs"

"We had a great time during our stay. Ariel who is one of the security personnel is so helpful and so polite. All the staff are friendly and willing to help and wanted to make your stay a memorable one. The hotel is clean and near the mall. Breakfast buffet had huge selection and choices for every guest. Will definitely come back."

"Clean room /friendly environment/breakfast it’s good "

"Friendly and very accommodating staffs. Clean rooms and very large area with kitchen and living room. Perfect Location."

"Wonderful buffet. Great amenities. Pool and workout facilities were great. "

"Novotel is a phenomenal hotel, and I truly enjoyed my stay for a higher-end experience. I booked an executive king room with Sky Lounge access. The room was very spacious, with a comfortable king bed and a generously sized bathroom. A nice touch was the two pitchers of water—one chilled in the fridge and one at room temperature—so there was no need to buy water. The amenities were excellent. The breakfast buffet (6:00–10:00 AM) offered a huge selection of Filipino favorites and some American options. On the 6th floor, there’s a gym, two large pools (main and kids’), and an outdoor bar where food and drinks are delivered poolside and open until 2:00 AM. There’s also a mini playground and kids’ drop-off area. The ground floor has a restaurant, bar, and gelato shop. The Sky Lounge on the 24th floor was a standout. While pricier, it’s worth it—unlimited non-alcoholic drinks and snacks, a mini buffet after 5 PM, complimentary alcohol during happy hour (5–8 PM), great workspace, and beautiful views. The hotel felt very secure, and the staff were friendly and helpful throughout. The location is walkable with malls, restaurants, transit, and entertainment nearby, though the area is fast-paced due to being a transit hub—hence 4 stars for location. Overall, Novotel delivered an excellent stay, and I’d gladly return."

"Clean & nice accommodation"