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"Fulya had the best customer service, she helped us with our itinerary, where to go and what to do, she went above and beyond to make sure we were happy. We will definitely be back. "

"Great hotel .very luxury , you need a car to get there . "

"Lovely boutique hotel, friendly staff and very clean! Will definitely stay again "

"Great staff (espially the waiters/bar staff) and hotel. Stunning views from our room. Breakfast was supurb and the fact that is served until noon such a treat. If we go back to Bitez this will be the hotel we book. "

"Loved the property. Like the face that we had a good kitchen and balcony was a good size. My only negative is that they don’t offer a courteously room for guests that have late flights so we used the shower by the pool. On the whole it was a great place to stay. "

"This hotel was beyond filthy. The second I walked into the room, the stench hit me. The bathroom was revolting – mold all over the tiles, a disgusting shower, and a toilet that looked like it hadn’t been cleaned in months. It was so nasty I didn’t even want to touch anything. For the money I spent, I expected at least a clean room, but instead I got this dump. I felt dirtier after staying here than before I checked in. They “changed” our room the next day, but guess what? It was just as filthy. Nothing improved. On top of that, the staff was rude, dismissive, and completely unprofessional. Zero customer service, zero care for guests. This was hands down the worst hotel experience I’ve ever had. Stay far, far away from this place. Total waste of money and a disgusting nightmare. 1* hotel!!!!"

"We had 3 rooms and all have ant problems, need to be addressed properly and taken care of asap.. some cabins are outdated unfortunately and need to be fixed especially folded bathroom and bedroom doors, balcony furniture, bathroom and bedroom fixtures, sink and faucet area. Breakfast is adequate however there is a serious beach access issue. Although Hotel has its own bar at the beach, it is hard to go find a chair after the breakfast so we asked for assistance to reserve for us. It was an issue at the first day and the beach boy, server was kind of angry about chair reserve issue and argued with my family. 1st day we spend about 7,000 TL for drinks are the beach and next day although it was almost empty we faced this ugly discussion although there are several people just sit and spend nothing. 2nd day we were boating and 3rd day the beach people dare to argue with my family in the middle of the bar and chairs in front of everyone. We were told that there were chairs reserved for my family at the beach and when we went there, another server said the chairs were reserved for another family, and the other one said for us so it was a terrible chair reservation problem at 9am. So we went to the next bar, used their service and spent about 10,000 TL for the day and get much better friendly and welcoming service. Queens Bar personnel is horrible, rude, unprofessional and disrespectful. They lost a return customer like us who spend money at Bitez every year!"

"I wanted to share my wonderful experience at the hotel. It's a beautiful place with lovely people and very smooth service. Everything was very clean, and I felt incredibly welcomed. The room view is mesmerizing, and the beachfront is great. The area's landscape is breathtaking, making it the perfect place if you love calm and beautiful scenery."