Search Hotels Near Cape Charles Beach, Cape Charles

"Great place to stay. Loved it"

"Super friendly, efficient desk agents, receptive, thorough housecleaning staff & perfect location."

"The hotel itself is generally fine, however excluding 1 staff member (Latina girl with an accent, apologies I meant to get her name, she’s great) the rest of the ladies at the desk are both unhelpful & rude. They spend their entire shifts staring at an iPad with AirPods in & act as if you’ve done them a disservice anytime you approach & they actually have to do their “job”. Nobody says hello, they can barely even manage eye contact, it’s a truly pathetic display of customer service as well as just general human decency/social understanding. You genuinely would get 10x the humanity out of ChatGPT comparatively. I was told one thing by a staff member, then I would go down later, that person is gone, and I get a completely different answer from the next person. There is very obviously no consistency in their operation."

"So to be fair this hotel has thw potential to be amazing. Location is right off the water but my rooms view was definitely obscured by a condo property although it was listed as having a "view". The property was clean and room was a nice size .. But trying to get service or communicate concerns was very hard. There's ni way to reach the front desk..even on the in room phones. It would ring and then hang up but when I went downstairs it was niy crowded or busy. They overcharged me for both valet and self parking on my first day and ive called multiple times trying to reach someone to help me but it would ring..put me in a queue for several minutes and then it would pick up and disconnect the call. While I was there I asked for my car qnd then waited outside for over 10 minutes without seeing my valet. When I went inside he apologized saying his phone had died so he did not see my request. He hastily went to retrieve my vehicle but 6his was just another frustrating thing to manage. The mini refrigerator had a plate screwed in that kept you from putting anything inside other than a bottle of water so my leftovers could not be refrigerated.. But outside of that it was a beautiful time away. If someone from corporate or the hotel sees this please reach out so I can resolve this charge"

"Yes "

"There charge me extra money in the counter "

"Everything was wonderful except for the shower. cld never get the water temperature hot, had to use the handheld shower to get some stronger power for the water having back issues after walking all day wld have been great to get a good hot string shower."

"A gentleman came in and broke the glass door because he couldn't use the worket cell phone.That's type of neighborhood that you're in. Rat in the hall way. Room smelled bad. Pain was peeling on the tub. The room will look nothing and I mean , nothing like the picture"

"Everything about this Property is Awesome. Location, Restaurants, Bars and staff Great. We had a Ocean view room and it was amazing."