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"Well the ambience was excellent, but they could be little more humane, because they stick to the check in time strictly, i have been to other hotels were the staff understanding the tiredness of the journey though it's well before the check in time are courteous and allow us to stay. If the hotel management works on this it will be great"

"We stayed for 9 nights. The first impression was as we expected of a 5 star luxury hotel. The conseirge/luggage carrying guy was fantastic - a really nice welcoming. Couldn't remember his name - it was the same first name as the general manager I think he'd said. The room was very comfortable, clean and really spacious with a massive bed. We had a view of the pool and the gardens. I like the old part of the building with all its character and private chapel. The new part is kind of bolted on which is novel but kind of works. The new part has maybe a corporate feel? I don't know, couldn't quite pick up on the vibe. Strangely it seemed pretty quiet in the hotel, not many guests? Perhaps in peak season theres a bit more atmosphere with people using the pool side bar. But having it quiet was quite nice, we felt we had the hotel to ourselves in a way. Location is good - areas are easily accessible by taxi or train - Lisbon, Cascais, Sintra etc. Breakfast room - a lot of attentive staff. Plenty of fresh and good quality breakfast options to keep you going. It would have been nice to have had an initial greeting and introduction - timings, what you can drinks you can ask for etc. You can order a 'pack up' if you're out and about and miss breakfast. I have a couple of negatives. We needed an information booklet in the room.. Is it that we're expected to find everything on our phones nowadays? Also..drinking water providers would have been handy - dotted around the hotel."

"I had a wonderful stay, the hotel was clean, stylish, and perfect location for exploring Lisbon. The staff were welcoming, attentive, and willing to help me with anything I needed. The room was comfortable and well maintained. I would definitely stay again. Highly recommend!"

"Great"

"Everything was amazing!"

"Breakfast wasn't good"

"Breakfast is good the staff is very helpful location is ok. My only complaint is there is no shampoo in the shower. "

"Absolutely best hotel ever with everything involved "

"Absolute perfection"