Cari Town House di Pantai Kona

"First the staffs: I believed I have received 2 different type of service: Staffs from the online registration were super nice and helpful. Staffs at the front desk were super cold! At check out time, they even tried to charge me more for what I have already paid on the room. The room: Upon entering the room, we can smell an odor from the carpet. It could be because the weather was hot and humid, and the AC was not On."

"The property was great, but the Ocean Tower has a later check in and earlier check out time comparatively to the rest of the property. Additionally, we were charged $150 in additional resort fees for a single night stay (instead of the $50 that was quoted by Expedia to be paid on the property.)"

"Beautiful stay, with 5 minute walk to snorkel and surf beach! Spacious room with beautiful shared spaces and the laundry option was nice to have. A little off the beaten path too which was perfect for my husband and I. 10/10 recommend."

"We stayed at this hotel for three days, and while the location is absolutely fantastic—close to plenty of dining options and shopping areas—the experience was sadly let down by our rooms. We booked three rooms, and all of them were on the ground floor, right next to the swimming pool. The humidity level near the pool area is extremely high, and as a result, all three rooms had a very noticeable mildew/musty smell. We tried turning the air conditioning down to the lowest possible temperature to...