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"Pool was full of trash and everything was broken. The "all inclusive" food and drink was 4-5 buffet items and 2L bottles of soda / beer (draft equipment was broken). I've never seen a resort serve beer out of 40oz bottles. Jacuzzi was cold, room was dirty, outdated and in disrepair. Dead tropical plants everywhere. This place is not taken care of... They charge the same as every place around but clearly don't invest anything in keeping the property clean / staffed / in usable condition. The view and the beach are nice, coincidentally the only things not really under their control. We left our two night stay after one night and stayed elsewhere down the beach. Hotel is refused a refund for the second night even though the place isn't busy. Avoid. "

"Clean Room, Good breakfast, Nice View, Good Staff."

"Given a wine glass with lip stick on it"

"Great!"

"Beautiful property, full of wildlife. Tried every restaurant, food was great. Amenities are great. They offered us many perks for our honeymoon. Only thing that was noticeably lacking was turndown service. They also did not refill our daily snacks in the mini bar one of the days, even after we requested it. We were charged when we asked for some nondairy milk to have with the coffee pods in the room. Small things to improve upon, but overall wonderful stay. "

"This property is amazing! My family and I had such a relaxing time. The staff is super friendly, the rooms were clean and very family friendly as my son loved the pool and the beach access was so convenient."

"Upon arrival, the front desk was disorganized and not customer service oriented. We were simply asked for a $200 security deposit with no explanation of hotel amenities—no Wi-Fi details, brochure, or map. The hotel appears poorly managed and understaffed, and some staff members do not speak English.When we were escorted to our room, we immediately noticed issues. The bar fridge was not stocked, and the floors were still dirty from previous guests. We had booked an ocean view room, but the view was extremely limited—this should honestly be labeled as a “partial ocean view,” as the advertising is misleading.While the resort itself is small, quiet, and the property is visually nice with beautiful sunsets, the room had serious cleanliness and maintenance problems. The towels were dirty, yellowed, ripped, and had makeup stains. The glasses had visible lipstick marks. The sliding door did not close properly, leaving a gap that allowed bugs inside. The blackout curtain initially didn’t work, and once fixed, we saw it was heavily stained and possibly moldy. Although we reported these issues right away, it was disappointing that the room had not been properly cleaned to begin with. We were also locked out of our room multiple times due to malfunctioning key cards (the door lock batteries had to be replaced). The safe didn’t work and required maintenance to reset it. Towels were not replaced daily, and the shower had low pressure with barely warm water. "

"A literal gem in Tamarindo! Outstanding view of the ocean, infinity pool and breakfast in the same area. Also I’m writing this after our trip to CR, and I gotta say the only place that served “real” ceviche (real raw fish) is their restaurant. And the olla de res is amazing! Our room had an A/C leak but the maintenance crew came within 5 mins after I called them. "

"Good"