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"Nice hotel, clean and souper friendly staff very quiet area nice breakfast"

"All good but the staff was not trained to inform all discounts on the property which could saved us unnecessary expenses but the the guest service lady diductrd all our missed discount from our final bill."

"Stunning hotel, couldn’t fault a thing! Everything you could wish for all in one complex. We will be back! "

"Great big place! No warm water"

"Staff were really nice, hotel is a bit run down, area is very safe"

"The stairs are spiraling, not really comfortable, especially when you are with the baggage. No present elevator. "

"The location was ideal. It's in the city centre and walkable distance to everything. I paid for the room with a balcony (said it in the title add) but they gave me a room without one. The room was clean but there was a dirty white shirt on the bathroom floor obviously from a previous customer. So, the bathroom cleaning could be improved."

"Place for Ukrainian refugees .Service is the same.Very bad experience."

"Not a 4*hotel at All , great swimming pool , food average , staff not really friendly "

"A horrible stay. Hotel wasn’t fully opened. Rooms were worn down, not clean, staff speaks no English, pools were empty, all inclusive dinner was an oily tasteless soup, a salad , an over cooked chicken stew with rice and a mini slice of cake. Asked for more rice ( as that was the only eatable ) and took 1 hr and begging to get it. Elevator didn’t work, getting to the 6th floor was getting up at the 4 and then walk 2 floors. Door lock was kind of broken, anyone could get in. Linens were full of...

"The room was ok, the bathroom was not!"

"The hotel is in a good condition, clean. Used towels are changed every day and the sheets every 4 days. Restaurant is clean and the personnel is very well trained. Good WiFi in our room. That's the good part. Now the bad part. -Over-crowded small parking, parked cars almost glued to each other at their directions. When you leave, although you ask them at the reception to make room for you, nothing happens. -Parking is after 12.00 at check-in and although there are free parking spaces, you...

"Very nice Hotel.Bus to Varna and other destinations.Very clean swimming pool and nice breakfast."