"The Hotel was very busy due to many events going on in Virginia Beach. At first I was mistakenly sent to a room that was already occupied. This was quickly, politely and professionally rectified and I was given a different room which turned out to be more convenient for me. Directly across from elevators and on a level with parking where I could easily walk to my car. Having a mini-fridge and microwave is always a plus. The best feature for me, though was having that sweet little balcony facing the ocean. What a tremendous stress reliever! I hope to return to Sandcastle Resort and will recommend it to others. One little request, though: Could you please provide tea bags in the rooms and at the Continental Breakfast for those of us who do not drink coffee? Thank you!"