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"Check-in it’s way too late, and check-out way too early how can a check-in at 4pm and a check-out at 10am be normal or even welcoming to guests? They crossed the line with those times, it didn’t make me feel welcome or respected and as if my money isn’t worth it, feels like they want you there the least amount of time possible. A positive thing about the club it’s the cleaning service, I was there for 2 nights only and the day after my check-in they cleaned the room and got us new clean towels, good to mention also that I had great amount if towels to use, not like other hotels or club where they expect you to use 2 towels during your whole stay or even charge you when you ask for one. Change the check-in and check-out time and it’d be perfect."

"The staff were incredibly helpful and very knowledgeable about the area. The spa is amazing and I had the best facial I’ve ever had! Loved the casino"

"We had the perfect room located in the Premium section. The staff was incredible, Stephen, Christian, Jimmy and Javier to mention a few of the bartenders. Shirley and Tiffany were the hostess with the best personalities at the premium restaurant. We had the most incredible time and cannot wait until our return."

"Absolutely beautiful hotel. Rooms are wonderful, staff are great and the service is excellent. Would definitely stay again. You need a 4x4 car or taxi to get up the hill but I believe the hotel will send someone to collect you if you don't have a 4x4 vehicle."

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"Everything excellent!!"

"Excellent "

"We had a very pleasant stay overall. The location and views are beautiful, the room was comfortable, and the staff was very friendly and helpful. Just a small suggestion for improvement: it would be good to keep an eye on termites in some of the wooden areas and to make sure the jacuzzi water stays hot enough. Other than that, everything was great and we really enjoyed our stay."

"Very nice, very extensive facilities. Highly recom.e rd."