Hotel dekat Parc de la Plage-Jacques-Cartier

"Poor treatment at arrival. Staff was not able to answer my to questions mainly as to why my family and I were being put in the underground rooms while I booked ahead on f time.He kept saying that I should ask his Manager the next morning as didn’t why. He couldn’t ever respond to the simplest question! Upon arrival I presented my ID, staff looked in the system, and said I’m sorry mam’am I will have to put you at ground floor. I immediately knew something wasn’t right as he started by saying...

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"Chambre propre malgré le fait qie la douche est dans l'entrée de la chambre. "

"I had a really great stay at this hotel. The service was excellent, and the staff were all very friendly and welcoming. The room was clean, and everything was well-maintained, which made the stay comfortable. One thing I really appreciated was the free parking—it’s spacious and easy to access, which isn’t always the case. The food was also very good, especially the buffet breakfast. It’s honestly hard to find a breakfast like that in the area, so that was a big plus. The location is also...

"Personnels super et activités pour les enfants excellents "

"The only real problem we had with our stay was unfriendly staff. The accommodations were fine but while checking in it was almost as if we were bothering the staff. The next day as i was walking by the check in desk after a day of shopping i locked eyes with the clerk so I smiled and said hello. He just looked away without any response at all. The next day i said hello to a different staff member and was snubbed again. I just feel it was poor customer service. A simple sincere hello goes a long...

"Bel hôtel, personnel courtois.J'y revendrai à notre prochaine visite de la ville de Québec "

"Bain petit, le rack de savon mettre au fond du mur car prend de la place . Système air fait du bruit, rideaux cache pas beaucoup la lumière, manque micro-onde, pas de déjeuner inclus. Grosse armoire qui est collé sur le lit ."

"Tout a bien été. Très propre et spacieux."

"Endroit très propre, personnel courtois, le déjeuner était très bon, tout était vraiment bien. J'ai apprécié mon cour séjour."

"Hotel was very clean, staff were friendly, close to the highway ( We we're moving provinces) and was a great spot to stop! Would definitely recommend!"

"Rooms actually are as they appear on site. Clean, good breakfast , parking , Location ect."

"Common spaces like stairs floors and walls were filthy dirty…acces to the garage as well. The roms showed an aparent make up but still lamps broken, moisture on shower’s corners, stairs’s door doesn’t even closed properly, very noisy corridors , back and forth groups of young children’s teams running up to midnight….the hotel doesn’t look like in the pictures "

"Great breakfast buffet, nice pool, staff are very helpful. "

"Sausage and egg"

"Chambre très propre, personnel accueillant "

"Breakfast was good and hot tub was fine"