Hotel dekat Parc de la Plage-Jacques-Cartier

"Poor treatment at arrival. Staff was not able to answer my to questions mainly as to why my family and I were being put in the underground rooms while I booked ahead on f time.He kept saying that I should ask his Manager the next morning as didn’t why. He couldn’t ever respond to the simplest question! Upon arrival I presented my ID, staff looked in the system, and said I’m sorry mam’am I will have to put you at ground floor. I immediately knew something wasn’t right as he started by saying...

"."

"Chambre propre malgré le fait qie la douche est dans l'entrée de la chambre. "

"I had a really great stay at this hotel. The service was excellent, and the staff were all very friendly and welcoming. The room was clean, and everything was well-maintained, which made the stay comfortable. One thing I really appreciated was the free parking—it’s spacious and easy to access, which isn’t always the case. The food was also very good, especially the buffet breakfast. It’s honestly hard to find a breakfast like that in the area, so that was a big plus. The location is also...

"Les arcades étaient continuellement brisé et je devais aller a la réception pour l'argent. Buffet pas terrible. A la carte cest mieux. Il devrait avertir l'heure de fermeture des buffets quand on le prend. Le monde court dans les corridors et jouent au mini hockey. Les indications ne sont pas claire dans l'hôtel. Que dire de ce rendre a l'hôtel avec les travaux tres compliqué. Assez pour ne pas y retourner ou le recommander"

"The only real problem we had with our stay was unfriendly staff. The accommodations were fine but while checking in it was almost as if we were bothering the staff. The next day as i was walking by the check in desk after a day of shopping i locked eyes with the clerk so I smiled and said hello. He just looked away without any response at all. The next day i said hello to a different staff member and was snubbed again. I just feel it was poor customer service. A simple sincere hello goes a long...

"Bel hôtel, personnel courtois.J'y revendrai à notre prochaine visite de la ville de Québec "

"Bain petit, le rack de savon mettre au fond du mur car prend de la place . Système air fait du bruit, rideaux cache pas beaucoup la lumière, manque micro-onde, pas de déjeuner inclus. Grosse armoire qui est collé sur le lit ."

"Le confort du matelas"

"Hotel was very clean, staff were friendly, close to the highway ( We we're moving provinces) and was a great spot to stop! Would definitely recommend!"

"The room was very clean, the beds were very comfortable and the staff were very polite and professional. The building is a little bit dated, the shower could use a bit of a refresh however it was very clean. Breakfast was fine, continental with a decent choice of breads, croissants and muffins with hard boiled eggs also on offer. More fresh fruit would be ideal. There is a small gym/ fitness centre with some machines, some free weights and gym mats would be good to have on offer. The parking...

"Parfait"

"Très bien en général."

"Tout a bien été. Très propre et spacieux."

"Great breakfast buffet, nice pool, staff are very helpful. "

"Mise à part des lits de métal qui craquent je dirais presque parfait. Localisation insane dans le bon sens. Superbe"

"Étant à mobilité réduite, je ne peux pas croire qu’un si gros hôtel n’aie que 2 stationnements handicapés (qui sont souvent pris par des gens qui n’ont pas de vignettes). On m’offrait au départ de me stationner à l’arrière de la bâtisse, mais il n’y a pas d’accès à l’hôtel à l’arrière. Le check-in a été fastidieux et a pris 30 minutes pour me faire dire après que rien n’a été fait dans la norme. Erreur de facturation. Ils m’ont pris plus sur ma carte de crédit que ce qu’Expedia avait comme prix....

"Sausage and egg"

"Chambre très propre, personnel accueillant "