Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 389 dari 1001 ulasan" "
10 - Sangat Bagus
389
Penilaian 8 - Bagus. 409 dari 1001 ulasan" "
8 - Bagus
409
Penilaian 6 - Cukup Baik. 140 dari 1001 ulasan" "
6 - Cukup Baik
140
Penilaian 4 - Buruk. 43 dari 1001 ulasan" "
4 - Buruk
43
Penilaian 2 - Sangat Buruk. 20 dari 1001 ulasan" "
2 - Sangat Buruk
20
8,4/10
Kebersihan
8,6/10
Staf & layanan
8,0/10
Fasilitas
8,0/10
Kondisi & fasilitas properti
8,0/10
Ramah lingkungan
Ulasan
10/10 Sangat Bagus
Marc Olivier, St Augustin de Desmaures
Bepergian bersama keluarga dan anak
18 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Super accueil de l’équipe. Hôtel très bien situé. Chambre familiale spacieuse. On entend légèrement le métro qui passe sous l’immeuble.
Marc Olivier
Menginap 1 malam pada bulan April 2024
Tanggapan dari Victor, chef de réception pada tanggal 18 Apr 2024
Cher Marc Olivier,Merci beaucoup pour votre retour. Je passe le message à toutes les équipes. C'est la plus belle des récompenses pour nous de lire votre commentaire. Nous avons à cœur de fournir au quotidien la meilleur expérience possible à nos clients.Nous sommes heureux de lire que vous avez trouvé la chambre spacieuse. Nous espérons vous revoit très prochainement à Paris.Sincères salutations.
10/10 Sangat Bagus
Juan
Bepergian bersama teman
14 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was very nice, the rooms are small and the bed a little hard for our taste but the location is excellent and staff is pretty nice.
Juan
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Victor, front office manager pada tanggal 14 Mar 2024
Dear Juan,Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that you found our location excellent and that you encountered friendly staff during your visit.We regret to learn that the size of the rooms and the firmness of the bed didn't fully meet your expectations. Your comfort is important to us, and we'll take note of your comments for future improvements. Don't hesitate to contact the reception in a futur stay. We will offer you an upgrade in a bigger room.We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Kind regards.
10/10 Sangat Bagus
Daisuke
Bepergian bersama teman
24 Feb 2024
Disukai: Kebersihan, staf & layanan
serviceman is nice person
Daisuke
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Victor, front office manager pada tanggal 25 Feb 2024
Dear customer,Thank you for taking the time to share your positive feedback. We're delighted to hear that you found our serviceman to be a nice person. Providing excellent service and a positive experience for our guests is our top priority.We truly appreciate your kind words, and we'll be sure to pass along your compliments to our team. If there's anything else you'd like to share or if you have any specific suggestions for improvement, please feel free to let us know.We look forward to the opportunity to welcome you back in the future for another pleasant experience.Best regards,
6/10 Cukup Baik
Berna
29 Jan 2024
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Top Lage sehr Zentral aber bisschen zu Laut
Die Lage ist top. Am Morgen wurden wir durch das grobe Putzen des Putzteams geweckt. Zuerst dachte ich, jemand klopft an der Tür, aber schnell merkte ich, dass es das Staubsaugen des Putzteams war. Man hört auch den Zug sowie den Verkehr von draußen sehr deutlich. Das Team an der Rezeption ist jedoch sehr hilfsbereit.
Berna
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Victor, front office manager pada tanggal 25 Feb 2024
Dear Berna,Thank you for sharing your experience. We're glad our location met your expectations, and we appreciate your compliments on our reception team.We apologize for any inconvenience caused by the morning cleaning noise. We will pay closer attention in the future to ensure our guests enjoy a perfect night's sleepYour feedback is valuable, and we hope to welcome you again for an improved experience.Best regards,
8/10 Bagus
Gayathiry
Bepergian dalam rombongan
14 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Gayathiry
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Victor, front office manager pada tanggal 20 Feb 2024
Dear Madam, Sir,Thank you for reviewing your stay.We hope see you again soon.Gratefully
4/10 Buruk
Traveler terverifikasi
Bepergian bersama keluarga
10 Jan 2024
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
교통만 좋아요
다른 나라들 4성급 호텔들과 비교해보니 이 호텔에서 제공한 방은 4인 가족이 머물기에 작은공간이었습니다.
캐리어를 펼쳐놓으니 걸어다니기도 힘들었어요
세면대는 물이 잘 빠지지 않아서 물을 쓸 때마다 한참을 기다렸습니다.진짜 불편했습니다.
드라이가 있지만 바람 세기가 약하고 엄청 시끄러워요.
난방이 약해서 밤에 약간 쌀쌀한 느낌이 들었어요.
숙소 앞이 역이라서 지하철 타기는 좋았지만 그로 인해 소음도 심합니다.
또한 음식이 너무 부실했습니다.
4성급이라고 하기엔 너무 간단해요.
직원들은 오고 가는 투숙인들에게 반갑게 인사해주지않고 모르는척을 하는것이 놀라웠습니다.
파리에 다시 간다면 이 숙소는 다시 이용하지 않을거에요.
Traveler terverifikasi
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Victor, front office manager pada tanggal 22 Feb 2024
Dear Madam, Dear Sir,I appreciate you taking the time to leave a review regarding your stay. However, I am very surprised by your comments. You were in room 310, which is a room for 4 people and one of the largest in our hotel. In fact, it is nearly 35 m² and is very comfortable and spacious. Additionally, we have a secure luggage storage available for our guests at the reception, allowing you to free up space in your room. We also provided you with an additional hairdryer during your stay.I am also surprised by your negative comment about our breakfast. It offers a variety of high-quality products, and our guests particularly appreciate its diversity and refined pastries.Furthermore, our staff is always attentive to our guests and is dedicated to providing the perfect stay for everyone. I don't understand your feedback on this matter as our team is extremely friendly and always eager to check in on the quality of our guests' stay.Nevertheless, we appreciate your comment about the location of our hotel. We apologize for the water drainage issue you encountered during your stay.We hope to have the chance to welcome you again to offer the perfect stay.Best regards,
Tanggapan dari Victor, front office manager pada tanggal 21 Feb 2024
Dear customer,Thank you for sharing your detailed feedback. We're pleased you enjoyed our convenient location and nearby amenities.We appreciate your honest remarks about our staff and cleanliness. We apologize for any issues with the room, and we'll address them promptly.Your note about subway noise is noted, and we'll explore solutions. Despite these challenges, we value your recommendation and hope to welcome you back for an improved experience.Best regards,
8/10 Bagus
Richard
8 Jan 2024
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Richard
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Victor, front office manager pada tanggal 15 Feb 2024
Dear customer,Thank you for taking the time to leave a nice apreciation about your stay in our hotel. We are so happy to see that you enjoy the room.We hope to see you soon in Paris.Sincerely
4/10 Buruk
Emile
Bepergian bersama teman
7 Jan 2024
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
the room was oudated and didnt feel very clean espcially the bathroom. the room had a paint smell to it, that didnt go away, even with window open constantly. The location is very ideal, and is in a heavy traffic area with restaurants very close. Considering this was a 4 star hotel, expectations were a lot higher
Emile
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Victor, front office manager pada tanggal 20 Feb 2024
Good morning, sir,I'm somewhat surprised by your comment. Indeed, room 204 is charming and very popular with our clientele. It is located on the 2nd floor and has a lovely view over the city of Paris. We regret that you didn't speak with our team during your stay. It's always possible to change rooms if one doesn't suit you.We're glad to hear you enjoyed the hotel's location and proximity to all amenities.Please do not hesitate to contact us by phone in the future to arrange the perfect stay with you.Best regards.
6/10 Cukup Baik
YADIRA ADRIANA PANTOJA
Bepergian bersama keluarga
7 Jan 2024
Disukai: Staf & layanan
Nosotros creímos que el desayuno estaba incluido (nunca nos dijeron que no) y el desayuno es bastante malo.
YADIRA ADRIANA PANTOJA
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Victor, front office manager pada tanggal 20 Feb 2024
Dear customer,I am sorry to hear that the breakfast was not to your liking. At a price of 14 euros, it includes a fairly varied choice of products, from sweet to savory, with quality products.You have indeed booked a room with a rate without breakfast. We apologize for this lack of precision during your check in.We look forward to welcoming you back to Paris.Yours sincerely.
10/10 Sangat Bagus
NOBUMASA
4 Jan 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
NOBUMASA
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Victor, front office manager pada tanggal 15 Feb 2024
Dear customer,Thank you for taking the time to leave a nice apreciation about your stay in our hotel. We are so happy to see that you enjoy the room.We hope to see you soon in Paris.Sincerely
Could not have a better location! Across the street from Gare Sainte-Lazare with easy access to the Paris Metro and area trains. Area was safe. Room was quiet, despite being located in a busy area (shopping and restaurants are also nearby). Was very clean and comfortable. We had enough space, which is a premium in this city. Front desk staff go above and beyond. Would stay here the next time I am in town.
Beth
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Victor, front office manager pada tanggal 13 Feb 2024
Dear Beth,All the team is very happy to read your comment.This is a fantastic present for all the work we do everyday in order to give a 100% of satisfaction for our customers.I hope we will see you again in the next weeks.I wish you a lovely day.
8/10 Bagus
Bakram
2 Jan 2024
Bakram
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Victor, front office manager pada tanggal 20 Feb 2024
Dear customer,Thank you for reviewing your stay.We hope see you again soon.Gratefully
8/10 Bagus
Indrah
30 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Indrah
Menginap 6 malam pada bulan Desember 2023
Tanggapan dari Victor, front office manager pada tanggal 13 Feb 2024
Dear Indrah,Thank you to have taken the time to leave an apreciation about your stay.If you want to share more details, don't hesitate to write an email to our team.Our best and most affectionate greetings.
10/10 Sangat Bagus
ROGELIO YAHIR
29 Des 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excelente lugar para hospedarte y gente agradable solo no me gusto que nos cobraron el desayuno y no fue barato
ROGELIO YAHIR
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Victor, front office manager pada tanggal 11 Feb 2024
Dear Sir Gonzalez Perez,Thank you for sharing your feedback with us. We're thrilled to hear that you found our place excellent and our team accommodating.We hope to have the opportunity to welcome you back in the future to show you our upgrades in all the services.I wish you a nice day.
10/10 Sangat Bagus
Celine
27 Des 2023
Celine
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Victor, front office manager pada tanggal 20 Feb 2024
Chère Céline,Nous vous remercions d'avoir laissé un avis sur notre hôtel.Nous espérons vous revoir très bientôt.Sincères salutations.
10/10 Sangat Bagus
KAORI, Minato-ku
Bepergian bersama keluarga
26 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
アットホームで優しいスタッフ。
立地は最高でまた泊まりたいです。
KAORI
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Victor, front office manager pada tanggal 13 Feb 2024
Dear Kaori,Thank you very much for your comment. We are delighted to see that you enjoyed your time with us. You can be sure that I will share your comment with our teams.We look forward to welcoming you soon.
6/10 Cukup Baik
Kyoko
25 Des 2023
Kyoko
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Victor, front office manager pada tanggal 13 Feb 2024
Dear Kyoto,We appreciate the time you have taken to leave a review.If you wish to give us more details about your stay, you can send an email to our hotel adress.Warmly
Tanggapan dari Victor, front office manager pada tanggal 13 Feb 2024
Dear Lay See,We appreciate a lot your feedback about the location of our hotel. Hopefully will see you again soon to enjoy our location in the extra center of Paris.Warmest greetings.
10/10 Sangat Bagus
Norma, Pembroke Pines
Bepergian dalam rombongan, Bepergian bersama keluarga
21 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
staff was very nice. Centrally located and clean
Norma
Menginap 9 malam pada bulan Desember 2023
Tanggapan dari Victor, front office manager pada tanggal 13 Feb 2024
Dear Norma,Thank you so much for your feedback.We hope to see you very soon.Warmly
6/10 Cukup Baik
Steffen
Bepergian bersama keluarga
16 Des 2023
Disukai: Kebersihan, staf & layanan
Ok.
Steffen
Tanggapan dari Victor, chef de réception pada tanggal 11 Feb 2024
Dear Sir Spengler,Thank you for taking the time to leave a comment. We are delighted to hear that your stay with us was satisfactory. If you have any additional feedback or suggestions to further enhance your experience, please feel free to let us know. We hope to have the pleasure of welcoming you again in the future.
Un très bon séjour dans cet hôtel situé à quelque spas de St Lazare et des grands magasins. Emplacement idéal selon moi. Pas trop de bruit, on peu dormir tranquillement.
Les chambres sont spacieuse et de bonne qualité.
Le seul point à améliorer est le petit déjeuner d'une piètre qualité et dont je ne comprends pas le décalage par rapport au reste. C'est vraiment dommage d'avoir un petit déjeuner aussi médiocre en qualité. Les croissants et petits pains n'ont vraiment pas bon goût et le reste est très basique et de qualité moyenne. A revoir.
VINCENT
Menginap 1 malam pada bulan November 2023
10/10 Sangat Bagus
Élodie
Bepergian bersama teman
28 Nov 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Très bonne établissement.
Propre et très accessible pour visiter les galeries connue par leur popularité.
Élodie
Menginap 2 malam pada bulan November 2023
10/10 Sangat Bagus
ERNESTO G.
Bepergian bersama keluarga dan anak
26 Nov 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent service and professional
ERNESTO G.
Menginap 6 malam pada bulan November 2023
10/10 Sangat Bagus
Laurent
20 Nov 2023
Laurent
Menginap 1 malam pada bulan November 2023
Tanggapan dari Guillaume Chef de réception pada tanggal 27 Nov 2023
Cher Monsieur. Nous vous remercions pour ce commentaire. Notre équipe est toujours au service du client.Nous souhaitons vous revoir bientôt et vous accueillir à nouveau. Bien cordialement.
8/10 Bagus
Jame
Bepergian bersama teman
17 Nov 2023
Disukai: Kebersihan, staf & layanan, fasilitas
The staff were very helpful and friendly! The hotel was very clean. Our room was small. Location was great, very close to shops, restaurants, mall and the train station making noisy especially at night. Would still recommend for others to stay.
Jame
Menginap 9 malam pada bulan November 2023
Tanggapan dari Guillaume Chef de réception pada tanggal 27 Nov 2023
Dear Jame TolentinoWe thank you to leave a such kind review for our team.We always do our best to welcome our guest.We have many kind of rooms with different size. If you want to book in the future you can ask in advance a room with large size.About location you are right, we are close to many shops and the most famous PRINTEMPS also Galeries Lafayette Haussmann.For transportation, we are close to train station and subway, We have double glazing which can reduce the noise from the street.We are happy that you will recommend our hotel. Don’ t hesitate to ask your friends to write us in order to book in advance a room.We wish you a nice day.Best regards
10/10 Sangat Bagus
Masataka
Bepergian bersama teman
15 Nov 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect.
Masataka
Menginap 3 malam pada bulan November 2023
8/10 Bagus
ISAAC
14 Nov 2023
ISAAC
Menginap 5 malam pada bulan November 2023
6/10 Cukup Baik
Adriana
13 Nov 2023
Disukai: Staf & layanan
Muy bien ubicado . Justo enfrente de la estación sain lazare . Pequeño el restaurante pero el desayuno variado y rico . Las habitaciones algo péquelas pero pues es paris . Pero las camas cómodas . Le falta manteniendo al hotel pero por su precio creo que está bien
Hotel fraichement rénové, très propre et confortable.
Réceptionniste de jour très serviable.
anne-sophie
Menginap 1 malam pada bulan November 2023
4/10 Buruk
Traveler terverifikasi
Traveler bisnis
9 Nov 2023
Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Like living in an earthquake
Everytime that a train passes (every 30seconds it seems) the whole building shakes and it is noisy. It’s uncomfortable for sleeping and most probably unsafe, the cracks in the outside wall would be an indication of the damage. Such a shame because the hotel is a lovely 3 star and the staff try very hard.
Traveler terverifikasi
Menginap 1 malam pada bulan November 2023
6/10 Cukup Baik
?
9 Nov 2023
?
Menginap 2 malam pada bulan November 2023
6/10 Cukup Baik
Traveler terverifikasi
Bepergian bersama keluarga
3 Nov 2023
Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
The room was comfortable and clean. The shower was good. It is in a great location for central Paris and very close to the metro/RER. The breakfast is decent and reasonably priced. I don’t think it is 4 star quality and needs a bit of a refurb, particularly in the communal areas. The hairdryer did not work, nor did the bath plug.
Traveler terverifikasi
Menginap 1 malam pada bulan November 2023
6/10 Cukup Baik
Fumina
31 Okt 2023
Fumina
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Guillaume Chef de réception pada tanggal 27 Nov 2023
Ohayô gozaimasu Fumina MoriguchiWe thank you to leave a comment for our team.We hope you spend a nice stay with us.If you need to book in the future just contact usin order to assign you the room you like.We wish you a nice day.Keigu
10/10 Sangat Bagus
Gena
31 Okt 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Steps from the metro station. Easy to get anywhere in the city. Next to shops, bistros, fast food. The room was very large with a double bed in the main room and a single in a room all it's own. The staff was very friendly upon arrival we were able to check in 3hours early which after 12 hours travel was absolutely amazing.
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Beliggenhed og service i top, men...
Beliggenheden og service fra de ansatte på hotellet var bestemt til 4 stjerner eller mere, men selve hotellet fremstår slidt og trænger i høj grad til istandsættelse!
F.eks. løse knager på badeværelset, bundprop i badekar der ikke kunne løftes etc. Ikke store ting, men når det er mange småting, bliver det samlede indtryk dårligt :(
Anette
Menginap 4 malam pada bulan Oktober 2023
6/10 Cukup Baik
Traveler terverifikasi
Bepergian bersama keluarga
22 Okt 2023
Tidak Disukai: Kenyamanan kamar
Traveler terverifikasi
Menginap 5 malam pada bulan Oktober 2023
6/10 Cukup Baik
Maria
20 Okt 2023
Maria
Menginap 3 malam pada bulan Oktober 2023
6/10 Cukup Baik
Peter
Bepergian bersama keluarga
20 Okt 2023
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
For dyrt til prisen
Værelset blev ikke gjort rent. Vi måtte gå i reception og få ekstra toiletpapir flere gange. Man kunne ikke tage karbad fordi lukke mekanismen var i stykker. Fin morgenmad, men generelt var det alt for dyrt til prisen. Kommer ikke igen.
Peter
Menginap 4 malam pada bulan Oktober 2023
4/10 Buruk
James
18 Okt 2023
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Paris 2
I have used this hotel before and the room I had was much nicer. This time, the room was outdated and had a moldy smell.
James
Menginap 1 malam pada bulan Oktober 2023
8/10 Bagus
Amy
Bepergian bersama teman
17 Okt 2023
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Very good location and nice standard room for what was needed. We stripped the room and no evidence of bed bugs which was reassuring. However did find a fair few hairs on the floor and bedding. The walls are quite thin so could hear other guests at silly hours. Nice coffee and really excellent shower. Staff were friendly and very smiley. Would recommend for anyone during a city break holiday. Didn't have breakfast so can't comment on that.
Great hotel! Very clean. Staff is friendly and helpful. Breakfast is really good. I recommend a balcony room with a great view of the Eiffel Tower. We enjoyed our stay here!!
Philip
Menginap 4 malam pada bulan Oktober 2023
8/10 Bagus
Kenji
13 Okt 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti