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Ulasan untuk Sheraton Park City

3.5 out of 5
Sheraton Park City
1895 Sidewinder Dr, Park City, UT

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 341 dari 720 ulasan" "
Penilaian 8 - Bagus. 241 dari 720 ulasan" "
Penilaian 6 - Cukup Baik. 77 dari 720 ulasan" "
Penilaian 4 - Buruk. 35 dari 720 ulasan" "
Penilaian 2 - Sangat Buruk. 26 dari 720 ulasan" "

9,0/10

Kebersihan

8,8/10

Staf & layanan

8,4/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Megan

Bepergian bersama keluarga
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
This at one time was a nice hotel. It was nice but very dated. The one thing that was very annoying was in our room we had a very loud and noisy bed. The frame was squeaky and every time my teenage boy moved or rolled, it made a loud noise. The window faced t he inside of the hotel atrium and there was a pool. There were kids playing and it was quite loud. I don't mind kids, just didn't enjoy the screaming heard in my room. There was also a musty odor to the room. I am sure from years of wet clothes from skiing.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari JonC pada tanggal 8 Mei 2024
Thank you for staying with us at The Sheraton Park City. We apologize that your stay was less than satisfactory, and I have shared your feedback with our team so that we can continually improve for our guests.We hope to welcome you back to the hotel soon.

10/10 Sangat Bagus

Hugh, henderson

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
A nice value for money property with nice staff!
Menginap 4 malam pada bulan April 2024
Tanggapan dari JonC pada tanggal 17 Apr 2024
Thank you for the 5 star review, and so happy you enjoyed your stay with us. We look forward to welcoming you back soon.

2/10 Sangat Buruk

Katie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
There were nice amenities for families. My daughter liked the game room!
Menginap 1 malam pada bulan April 2024
Tanggapan dari JonC pada tanggal 14 Apr 2024
Thank you for your review, and we are glad you had a great stay with us.

10/10 Sangat Bagus

Pember

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari JonC pada tanggal 14 Apr 2024
Thank you for your 5 star review. We look forward to welcoming you back soon

4/10 Buruk

Ryan

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
The hotel is very clean and what you'd expect from a Marriott property. Pool and hottub close at 9, which is totally understandable, because about 25 rooms have balconies or are walk outs that are actually inside the atrium where the pool and hot tub are. Now for the bad.... The hotels wifi is absolutely horrible, signal strength is poor causing lots of drops in connection. Normally, you'd just switch over to your cell, but cell reception is also very poor (1 bar). All of the tvs had a problem with their internet connection, which meant no streaming, hbo etc... TV wasnt a huge deal but trying to answer work emails at night was problematic. The front desk staff where great! Checkin process was fast and painless. They were genuinely nice people. Cleaning staff too! Very polite and caring. The waiter at the breakfast buffet though was not. He was abrupt and HIGHLY focused on us paying the bill quickly. He didnt like that we didn’t have a voucher from Marriot elite and as a result brought the check, waited for me to hand him my credit card then came back and stood 3 feet behind me until i signed the receipt. I saw him do this with others too. This is completely unacceptable behavior.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari JonC pada tanggal 14 Apr 2024
Thank you for your feedback. We apologize that we did have a power outage days prior to your stay which damaged our internet/wifi switch requiring new parts. This has subsequently been replaced, and all wifi and internet tv is back to 100% capacity.Thank you again for staying with us.

10/10 Sangat Bagus

Jeffrey

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Reasonably priced and convenient
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari General Manager pada tanggal 28 Jan 2024
Thank you for staying with us and sharing your feedback regarding your stay. We are glad you enjoyed your stay. We hope to welcome you back as our guest again soon.

10/10 Sangat Bagus

Amy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 26 Jan 2024
Thank you for staying with us and sharing your feedback regarding your stay. We are glad you enjoyed your stay. We hope to welcome you back as our guest again soon.

10/10 Sangat Bagus

james

Menginap 3 malam pada bulan Januari 2024
Tanggapan dari JonC pada tanggal 14 Apr 2024
Thank you for staying with us.

10/10 Sangat Bagus

Stephen

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 10 Jan 2024
Thank you for staying with us and sharing your feedback regarding your stay. We are glad you enjoyed your stay. We hope to welcome you back as our guest again soon.

10/10 Sangat Bagus

Aylin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good service
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 10 Jan 2024
Thank you for staying with us and sharing your feedback regarding your stay. We are glad you enjoyed your stay. We hope to welcome you back as our guest again soon.

8/10 Bagus

jessica

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 24 Des 2023
Thank you for staying with us and sharing your feedback regarding your stay. We are glad you enjoyed your stay. We hope to welcome you back as our guest again soon.

10/10 Sangat Bagus

Justin

Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan
Stay here often. Know the location, reliable quiet room. Perfect for my cross country trips.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 7 Des 2023
Thank you for staying with us and sharing your feedback regarding your stay. We are glad you enjoyed your stay. We hope to welcome you back as our guest again soon.

2/10 Sangat Buruk

Bella

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The first room we were given was unclean from previous guest. We were then moved to a room that was connected to the pool. It was very loud and noisy in the room looks to be a downgrade from a previous room, after going back to the front desk for a third time, we were given a room that was clean. It was just a huge hassle. And finally in the morning when he went to get breakfast, they had it set up as a buffet style breakfast, all of the plates and so we’re we’re we’re dirty and the food was stale, dry and flavorless and cost $20 a person. Overall the whole experience was very disappointing and would not recommend.
Menginap 1 malam pada bulan November 2023
Tanggapan dari General Manager pada tanggal 28 Nov 2023
Thank you for choosing to stay at the Sheraton Park City and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of exceeding your expectations. We are sorry for the challenges and inconvenience you experienced throughout your stay. We have shared your feedback with the appropriate hotel team members to ensure the necessary guidelines are in place for a better guest experience in the future. Once again, thank you for taking the time to share your feedback. We hope you choose to stay with us again should your travels bring you back to the area.

10/10 Sangat Bagus

Karen

Bepergian bersama keluarga
Everyone was friendly and helpful! Loved the room. Restaurant was pretty pricey!
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 17 Okt 2023
Thank you for staying with us and sharing your feedback regarding your stay. We are glad you enjoyed your stay. We hope to welcome you back as our guest again soon.

10/10 Sangat Bagus

Lisa Marie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 16 Okt 2023
Thank you for staying with us and sharing your feedback regarding your stay. We are glad you enjoyed your stay. We hope to welcome you back as our guest again soon.

10/10 Sangat Bagus

Zoltan

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Hotel rooms were good but walls are paper thin and guest above walked like an elephant
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 9 Okt 2023
Thank you for staying with us and sharing your feedback regarding your stay. Please accept our sincere apology for the noise you experienced from other guests. We are glad you enjoyed the other parts of you stay. We hope to welcome you back as our guest again soon.

10/10 Sangat Bagus

Tracy

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan September 2023
Tanggapan dari General Manager pada tanggal 2 Okt 2023
Thank you for staying with us and sharing your feedback regarding your stay. We are glad you enjoyed your stay. We hope to welcome you back as our guest again soon.

8/10 Bagus

Paul

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Comfortable stay.
Menginap 1 malam pada bulan September 2023
Tanggapan dari General Manager pada tanggal 27 Sep 2023
Thank you for staying with us and sharing your feedback regarding your stay. We are glad you enjoyed your stay. We hope to welcome you back as our guest again soon.

10/10 Sangat Bagus

Miguel

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari General Manager pada tanggal 21 Sep 2023
Thank you for staying with us and sharing your feedback regarding your stay. We are glad you enjoyed your stay. We hope to welcome you back as our guest again soon.

10/10 Sangat Bagus

Markelle

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Free water bottles and keurig in each room with Starbucks pods. Also has on site Starbucks, as well as free treats and snacks in the lobby. There’s construction in the parking lot right now and their overflow parking is across the street. Also the pool closes at 9pm, which seems early.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari General Manager pada tanggal 21 Agu 2023
Thank you for staying with us and sharing your feedback regarding your stay. We are glad you enjoyed your stay and some of the amenities we have to offer. We hope to welcome you back as our guest again soon.

10/10 Sangat Bagus

Katherine

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Construction at property
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari General Manager pada tanggal 17 Agu 2023
Thank you for staying with us and sharing your feedback regarding your stay. We are glad you enjoyed your stay. We hope to welcome you back as our guest again soon.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
We asked for a room by the pool and they took the time to look into it and do that for us. Very nice as well.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari General Manager pada tanggal 14 Agu 2023
Thank you for staying with us and sharing your feedback regarding your stay. We are glad you enjoyed your stay. We hope to welcome you back as our guest again soon.

10/10 Sangat Bagus

Josh

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari General Manager pada tanggal 14 Agu 2023
Thank you for staying with us and sharing your feedback regarding your stay. We are glad you enjoyed your stay. We hope to welcome you back as our guest again soon.

10/10 Sangat Bagus

Amberlee

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari General Manager pada tanggal 8 Sep 2023
Thank you for staying with us and sharing your feedback regarding your stay. We are glad you enjoyed your stay. We hope to welcome you back as our guest again soon.

10/10 Sangat Bagus

Ashley

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The lady at the front desk when we checked in was so nice! I didn’t catch her name unfortunately, but she deserves all the gold stars!
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari General Manager pada tanggal 7 Agu 2023
Thank you for staying with us and sharing your feedback regarding your stay. We are glad you enjoyed your stay. We hope to welcome you back as our guest again soon.

10/10 Sangat Bagus

Evan

Bepergian bersama teman, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The pool and amentities were excellent. Great views and nice neighborhood.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari General Manager pada tanggal 5 Agu 2023
Thank you for staying with us and sharing your feedback regarding your stay. We are glad you enjoyed your stay. We hope to welcome you back as our guest again soon.

10/10 Sangat Bagus

Dean

Traveler bisnis
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Evcellent value. Great stay overall.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari General Manager pada tanggal 28 Jul 2023
Thank you for staying with us and sharing your feedback regarding your stay. We are glad you enjoyed your stay. We hope to welcome you back as our guest again soon.

4/10 Buruk

Nicolas

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
The room we stayed in was clean. The door had a huge gap when closed and you could see straight into iut room from the hallway. We hung a towel over the door to block the gap the best we could. You can hear everything from the people upstairs and in the hallway. We were kept up until 4 am because the person above was stomping around and thier dog was barking all night. Very unpleasant stay and wish i could get a refund
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari General Manager pada tanggal 28 Jul 2023
Thank you for choosing to stay at the Sheraton Park City and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of exceeding your expectations. We are sorry for the challenges and inconvenience you experienced throughout your stay. We have shared your feedback with the appropriate hotel team members to ensure the necessary guidelines are in place for a better guest experience in the future. Once again, thank you for taking the time to share your feedback. We hope you choose to stay with us again should your travels bring you back to the area.

10/10 Sangat Bagus

Daniel

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari General Manager pada tanggal 27 Jul 2023
Thank you for staying with us and sharing your feedback regarding your stay. We are glad you enjoyed your stay. We hope to welcome you back as our guest again soon.

2/10 Sangat Buruk

Karl

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I won't ever stay there again.
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari General Manager pada tanggal 26 Jul 2023
Thank you for choosing to stay at the Sheraton Park City and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of exceeding your expectations. We are sorry for the challenges and inconvenience you experienced throughout your stay. We have shared your feedback with the appropriate hotel team members to ensure the necessary guidelines are in place for a better guest experience in the future. Once again, thank you for taking the time to share your feedback. We hope you choose to stay with us again should your travels bring you back to the area.

8/10 Bagus

Bill

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari General Manager pada tanggal 26 Jul 2023
Thank you for staying with us and sharing your feedback regarding your stay. We are glad you enjoyed your stay. We hope to welcome you back as our guest again soon.

10/10 Sangat Bagus

Eric

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari General Manager pada tanggal 14 Agu 2023
Thank you for staying with us and sharing your feedback regarding your stay. We are glad you enjoyed your stay. We hope to welcome you back as our guest again soon.

8/10 Bagus

Se Won

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari General Manager pada tanggal 5 Agu 2023
Thank you for staying with us and sharing your feedback regarding your stay. We are glad you enjoyed your stay. We hope to welcome you back as our guest again soon.

10/10 Sangat Bagus

Wendy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean with friendly staff. Of note pool closes at 9pm. Also in summer shuttle to Main Street only available during evening hours.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari General Manager pada tanggal 13 Jul 2023
Thank you for staying with us and sharing your feedback regarding your stay. We are glad you enjoyed your stay and some of the amenities we have to offer. We hope to welcome you back as our guest again soon.

10/10 Sangat Bagus

Jessica

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Lovely hotel. The staff was very nice and helpful. The rooms are very clean and you don't have to schedule cleaning, they do it daily! The coffee in the room is starbucks and the creamer is the liquid coffeemate! It's the small things that can add up and make the stay a positive one. Also, there is a shuttle that takes you to main street, which is a bonus.
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari General Manager pada tanggal 10 Jul 2023
Thank you for staying with us and sharing your feedback regarding your stay. We are glad you enjoyed your stay and some of the amenities we have to offer. We hope to welcome you back as our guest again soon.

6/10 Cukup Baik

Joe

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
A few highs and few definite lows
The parking lot was under construction as was some piping immediately outside the main entrance. We could also clearly hear the family in the neighboring room through the adjoining doorway. Room and bathroom design were good, and I thoroughly appreciated having the two sinks/mirrors in the bathroom. Location was also great.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari General Manager pada tanggal 10 Jul 2023
Thank you for staying with us and sharing your feedback regarding your stay. Please accept our sincere apologies for your experience with our parking garage repairs and noise from other guests. We are glad you enjoyed or bathroom design and location. We hope to welcome you back as our guest again soon.

8/10 Bagus

Marie

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari General Manager pada tanggal 13 Jul 2023
Thank you for staying with us and sharing your feedback regarding your stay. We are glad you enjoyed your stay. We hope to welcome you back as our guest again soon.

8/10 Bagus

Kevin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
They were working on the parking lot so that was a bit inconvenient. Staff was very friendly but short handed. I'd stay here again
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari General Manager pada tanggal 19 Jun 2023
Thank you for staying with us and sharing your feedback regarding your stay. Please accept our sincere apologies for your experience with our parking garage repairs. We are glad you enjoyed the rest of your stay. We hope to welcome you back as our guest again soon.

10/10 Sangat Bagus

Valkyrie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff was great except for the woman who checked me in. She was not at all friendly or welcoming and didn't give me my breakfast voucher (I paid for included breakfast). So be aware that if you pay for the included breakfast, they should give you your breakfast voucher when you check in. Breakfast was excellent and worth the $. All around excellent hotel. I would definitely stay again.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari General Manager pada tanggal 12 Jun 2023
Thank you for staying with us and sharing your feedback regarding your stay. Please accept our sincere apologies for your check-in experience. We are glad you enjoyed the rest of your stay. We hope to welcome you back as our guest again soon.

10/10 Sangat Bagus

Christene

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The hotel is undergoing renovation which everyone will love when it’s done. Our only slight inconvenience was having to park across the street. However, the staff went above and beyond to make us as comfortable as possible. I would suggest attaching a printer to your business center for easy printing of boarding passes. We had a wonderful stay in a clean and cozy room.
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari General Manager pada tanggal 5 Jun 2023
Thank you for staying with us and sharing your feedback regarding your stay. We are glad you enjoyed your stay. We hope to welcome you back as our guest again soon.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan
Bad service
Service desk was rude
Menginap 1 malam pada bulan April 2023
Tanggapan dari General Manager pada tanggal 17 Apr 2023
Thank you for choosing to stay at the Sheraton Park City and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of exceeding your expectations. We are sorry for the challenges and inconvenience you experienced with the level of service delivered by our team members. We have shared your feedback with the appropriate hotel team members to ensure the necessary guidelines are in place for a better guest experience in the future. Once again, thank you for taking the time to share your feedback. We hope you choose to stay with us again when your travels bring you back to the area.

10/10 Sangat Bagus

Carissa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Game room, heated indoor pool.
Menginap 1 malam pada bulan April 2023
Tanggapan dari General Manager pada tanggal 8 Apr 2023
Thank you for staying with us and sharing your feedback regarding your stay. We are glad you enjoyed your stay. We hope to welcome you back as our guest again soon.

10/10 Sangat Bagus

daniel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Februari 2023
Tanggapan dari General Manager pada tanggal 7 Mar 2023
Thank you for staying with us and sharing your feedback regarding your stay. We are glad you enjoyed your stay. We hope to welcome you back as our guest again soon.

8/10 Bagus

Melanie Anne, Darien

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
The best part was the staff. They were super nice and helpful. We booked at club level which included a fantastic breakfast. However, the first night we were there, we were put in a very tired room that faced the inside and felt very claustrophobic. We complained and the next day they moved us to another room. We think sometimes Expedia gets the bottom of the barrel rooms. Also our room was right outside elevator and it dinged every time the door opened. Not good for sleep. They also had a fire alarm at 4 am one night and rumor had it that this happens occasionally due to old system. Overall though we enjoyed it because of the staff, the breakfast and the great shuttle service to ski slopes and downtown.
Menginap 6 malam pada bulan Februari 2023
Tanggapan dari General Manager pada tanggal 15 Feb 2023
Thank you for staying with us and sharing your feedback regarding your stay. Please accept our sincere apologies for your experience with our fire alarm. We are glad overall you enjoyed your stay. We hope to welcome you back as our guest again soon.

8/10 Bagus

anthony

Menginap 2 malam pada bulan Februari 2023
Tanggapan dari General Manager pada tanggal 6 Mar 2023
Thank you for staying with us and sharing your feedback regarding your stay. We are glad you enjoyed your stay. We hope to welcome you back as our guest again soon.

10/10 Sangat Bagus

Akeisha Ann

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very friendly staff and the hotel was cozy. I was impressed at the cleanliness and comfort . I would definitely stay again. Great for traveling with kids
Menginap 1 malam pada bulan Desember 2022
Tanggapan dari General Manager pada tanggal 24 Des 2022
Thank you for staying with us and sharing your feedback regarding your stay. We are glad you enjoyed your stay. We hope to welcome you back as our guest again soon.

6/10 Cukup Baik

Carmen

Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The employee working Wednesday September 28th at night ( an Asian employee) was amazing, very professional and knowledgable about issues. The next day , Thursday morning, Eddie was working and he was not knowledgable about issues and seemed to be bothered by my questions. There was no smile, kind conversation, may be he was shy but then, why is he in this position?. May be this is just my perception, I travel because of our university all the time and Eddie seemed to be ditached from his job and positon in regards of attending guests. Thank you
Menginap 1 malam pada bulan September 2022
Tanggapan dari General Manager pada tanggal 30 Sep 2022
Thank you for choosing to stay at the Sheraton Park City and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of exceeding your expectations. We are sorry for the challenges and inconvenience you experienced with the level of service delivered by one of our team members. We have shared your feedback with the appropriate hotel team members to ensure the necessary guidelines are in place for a better guest experience in the future. Once again, thank you for taking the time to share your feedback. We hope you choose to stay with us again when your travels bring you back to the area.

8/10 Bagus

steve

Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari General Manager pada tanggal 24 Des 2022
Thank you for staying with us and sharing your feedback regarding your stay. We are glad you enjoyed your stay. We hope to welcome you back as our guest again soon.

10/10 Sangat Bagus

Susanne

Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Christin Winebrenner pada tanggal 16 Agu 2022
Thank you for staying with us and sharing your feedback regarding your stay. We are glad you enjoyed your stay. We hope to welcome you back as our guest again soon.

6/10 Cukup Baik

Sandra

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The location was not great… but a good hotel nonetheless.
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari General Manager pada tanggal 5 Agu 2022
Thank you for staying with us and sharing your feedback regarding your stay. We are glad you enjoyed your stay, but disappointed to hear our location did not fit your needs. We hope to welcome you back as our guest again soon.