Hotel dekat Parkdale Mall

"We found 2 roaches in our room. 1 alive and 1 dead. Our toilet stopped working in the middle of the night and we had to move rooms. Not the property’s fault but someone kept slamming a door at 2 in the morning over and over. Was not restful at all. "

"Very comfortable rooms and great breakfast! The staff was so nice and helpful! Highly recommend"

"The room was clean, and the linens and toiletries provided were of good quality. The hallway was a bit dated and stained. I didn't try the breakfast (it wasn't complementary), but the other time I did try it, it wasn't very good because they were out of so many things during a holiday season."

"Three night stay never had room serviced beds never made, trash never emptied, no clean towels. Had to go to front desk for fresh towels "

"Very pleasantly surprised how clean this was for the price. LOVED the TV set up area as it had open shelving for all our snacks and drinks."

"Worse customer service I’ve ever experienced at hotel!! Lady at the front desk was overly rude!! Had to sleep in a hot room due lights being out at the hotel!! Just a bad experience all around!!"

"Room was nice and clean. Staff were amazing and kind. They did switch me rooms, the TV was not working. The lady at the front desk had no problem helping me and was very nice. Breakfast was good, parking was great."

"The gentleman that checked me in was friendly, the few staff that answered the phone the following days weren’t very helpful. I had left my name/number for a callback and never received one. The pictures of the hotel online do not show the actual condition; I ended up in a different hotel for the night due to the lack of cleanliness and just overall condition of the place."

"La habitación que reservé era de no fumadores y me dieron una con olor fuerte a cigarro, no pude dormir llegué en la madrugada y me tuve que salir temprano "

"The rooms are always clean and the staff is very kind and helpful. My go to place when staying in Beaumont for work."

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"The whole hotel and premises smelled of weed ( marijuana) The elevated was dirty"

"Staff was great room was nice family friendly "

"Limpieza súper bien El único problema ahora es que es una máquina la que atiende,no hay personal físicamente en la recepción "

"Needs to be updated"

"Considering it was under construction, the room was clean and mattress was very comfortable. We will stay here again in the future."

"This property is old and smells really bad."

"Breakfast was not a strong point for this hotel. "

"Yes the breakfast has improved tremendously. Just the cook was observed cleaning up and not wearing gloves and handling food"