Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 240 dari 418 ulasan" "
10 - Sangat Bagus
240
Penilaian 8 - Bagus. 140 dari 418 ulasan" "
8 - Bagus
140
Penilaian 6 - Cukup Baik. 26 dari 418 ulasan" "
6 - Cukup Baik
26
Penilaian 4 - Buruk. 7 dari 418 ulasan" "
4 - Buruk
7
Penilaian 2 - Sangat Buruk. 5 dari 418 ulasan" "
2 - Sangat Buruk
5
9,4/10
Kebersihan
9,0/10
Staf & layanan
8,6/10
Fasilitas
9,2/10
Kondisi & fasilitas properti
8,8/10
Ramah lingkungan
Ulasan
10/10 Sangat Bagus
Liberty
Traveler bisnis
17 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is my second time and I had a wonderful and amazing experience as always be in Novotel. Staff were all courteous, enthusiastic, and have shown professionalism in their work. Room is clean and spacious. My only suggestion is that they need to change the breakfast food selections two or three times a week.
Liberty
Menginap 7 malam pada bulan Mei 2024
8/10 Bagus
Luc
Bepergian bersama teman
8 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hôtel bien situé près du quartier historique
Luc
Menginap 2 malam pada bulan Mei 2024
8/10 Bagus
Rachele
Bepergian bersama teman
26 Apr 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Bellissimo hotel niente da dire, pulizia ottimale, check in con un ragazzo molto simpatico e disponibile. Il parcheggio un po’ stretto ma comunque comodo essendo attaccati al centro. L’unica pecca purtroppo é stata una dipendente un po’ probabilmente stanca che ha esternato e polemizzato la sua stanchezza forse in modo poco opportuno. In generale nonostante questo direi un ottimo hotel .
Rachele
Menginap 1 malam pada bulan April 2024
10/10 Sangat Bagus
Marcello
1 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Marcello
Menginap 2 malam pada bulan Maret 2024
4/10 Buruk
Giuseppe
17 Mar 2024
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Giuseppe
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Kader Konate pada tanggal 20 Mar 2024
Gentile Sig. Cogliano Giuseppe,Desidero ringraziarla per il tempo dedicato a scriverci in seguito al suo soggiorno presso Novotel Parma. Sono spiacente che il servizio e la prestazione non siano stati all’altezza delle sue aspettative. Ci auguriamo di riconquistare la sua fiducia in occasione del suo prossimo soggiorno.Cordiali saluti.Kader Konate FO Manager
8/10 Bagus
adriana
4 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
adriana
Menginap 2 malam pada bulan Maret 2024
10/10 Sangat Bagus
Bruno
10 Feb 2024
Bruno
Menginap 1 malam pada bulan Februari 2024
8/10 Bagus
Troels
5 Feb 2024
Troels
Menginap 3 malam pada bulan Februari 2024
10/10 Sangat Bagus
Carl
3 Feb 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
hotel muito próximo da estação de trem, e algumas quadras do centro da cidade. Quarto e banheiro modernos, de tamanho bom e limpos. Não compramos a estadia com café da manhã, porque nosso trem partia as 07:30 e o café era servido a partir das 07h.
week end on the road, pivvoli impegni di lavoro e la chance di visitare Parma
paolo
Menginap 1 malam pada bulan Januari 2024
2/10 Sangat Buruk
Marco
27 Jan 2024
Marco
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Kader Konate FO Manager pada tanggal 29 Jan 2024
Gentile Sig. Argilli,Desidero ringraziarla per il tempo dedicato a scriverci in seguito al suo soggiorno presso Novotel Parma. Sono spiacente che il servizio e la prestazione non siano stati all’altezza delle sue aspettative e la prego di accettare le nostre più sincere scuse.Se ci darà la possibilità di riguadagnarci la sua fiducia, le garantisco che faremo del nostro meglio per offrirle la qualità ed il servizio già apprezzati da tanti dei nostri ospiti.Cordiali saluti.Kader KonateFO Manager
10/10 Sangat Bagus
Teresa
13 Jan 2024
Teresa
Menginap 1 malam pada bulan Januari 2024
8/10 Bagus
Evelyn
9 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Evelyn
10/10 Sangat Bagus
Ridder
3 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Awful Internet connectivity
Awful internet connectivity. Had to contact hotels.com directly due to hotel staff giving the runaround reasoning and being given a conference room late in the evening instead of just being given a different room location in the building to receive better wifi connectivity.
Hotel novo, quarto bom, camas boas , banheiro bom, muito bem localizado , fácil acesso!!!
RENATO
Menginap 1 malam pada bulan Desember 2023
10/10 Sangat Bagus
leonardo
17 Des 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
leonardo
Menginap 1 malam pada bulan Desember 2023
2/10 Sangat Buruk
Angela
Bepergian dalam rombongan
14 Des 2023
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Angela
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Kader Konate FO Manager pada tanggal 9 Jan 2024
Gentile Sig.ra Angela Grazie del tempo dedicato a condividere le sue impressioni. Speriamo di riaverla presto tra i nostri ospiti e riguadagnare la sua fiducia. Cordiali saluti, Kader Konate
4/10 Buruk
Angela
14 Des 2023
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Angela
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Kader Konate FO Manager pada tanggal 9 Jan 2024
Gentile Sig.ra Angela Grazie del tempo dedicato a condividere le sue impressioni. Speriamo di riaverla presto tra i nostri ospiti e riguadagnare la sua fiducia. Cordiali saluti, Kader Konate
8/10 Bagus
Cristian
13 Des 2023
Cristian
Menginap 2 malam pada bulan Desember 2023
6/10 Cukup Baik
Maria
11 Des 2023
Disukai: Kenyamanan kamar
Når inte upp till 4-stjärnor
Når inte upp till 4 stjärnor. Det första rummet vi fick motsvarande inte förväntningarna. Receptionen var tillmötesgående och vi fick byta rum, det rummet var helt okej! Dock endast pappersmuggar på rummet och det kanske inte motsvarar 4-stjärniga hotell. Frukosten var bra och även restaurangen på hotellet var bra.
Maria
Menginap 4 malam pada bulan Desember 2023
6/10 Cukup Baik
Rashida
Bepergian dalam rombongan
10 Des 2023
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Rashida
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Kader Konate pada tanggal 12 Des 2023
Dear Rashida,Thank you for taking the time to tell us about your experience at the Novotel Parma. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Kader KonateFO Manager
10/10 Sangat Bagus
Andrew
Bepergian bersama keluarga
7 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good
Andrew
Menginap 1 malam pada bulan Desember 2023
6/10 Cukup Baik
Michele
Bepergian bersama teman
4 Des 2023
Disukai: Staf & layanan, fasilitas
Peccato per il letto matrimoniale formato da due materassi singoli, effetto risucchio al centro.
Michele
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Kader Konate pada tanggal 12 Des 2023
Gentile Sig. De Paola,Grazie del tempo dedicato a condividere le sue impressioni, Mi dispiace molto per la sua esperienza, ma è grazie a commenti come i suoi che possiamo capire come ed in cosa migliorare. Lavoriamo intensamente per garantire la miglior esperienza possibile ai nostri ospiti, ma evidentemente questa volta le cose non sono andate per il verso giusto. Se ci darà la possibilità di riguadagnarci la sua fiducia, le garantisco che faremo del nostro meglio per offrirle la qualità ed il servizio già apprezzati da tanti dei nostri ospiti.Cordiali saluti.Kader KonateFO Manager
10/10 Sangat Bagus
CHING MAN
Traveler bisnis
29 Nov 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
整潔舒服
CHING MAN
Menginap 7 malam pada bulan November 2023
8/10 Bagus
Troels
Bepergian bersama keluarga
27 Nov 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Vi har boet her mange gange og er ganske godt tilfreds med stedet men denne gang fik vi et dobbeltværelse med en låst dør til rengøringen og det var en del mere lydt en normalt, ellers fint.
Troels
Menginap 3 malam pada bulan November 2023
10/10 Sangat Bagus
Boon Chin
26 Nov 2023
Disukai: Kebersihan, staf & layanan
Boon Chin
Menginap 1 malam pada bulan November 2023
10/10 Sangat Bagus
david, Cardiff
Traveler bisnis
23 Nov 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good solid city centre hotel. Rooms are good size , modern and very clean. Breakfast was very tasty, handy parking underneath hotel and a good hotel gym.
david
Menginap 1 malam pada bulan November 2023
10/10 Sangat Bagus
massimo
Bepergian bersama teman
23 Nov 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Ottimo servizio , camere pulite e ristoranti all’interno veramente eccellenti
Hotel da poco aperto, moderno e confortevole negli arredi. Camere molto pulite e accoglienti! Sicuramente uno dei posti migliori dove alloggiare nella città di Parma!
Riccardo
Menginap 1 malam pada bulan November 2023
10/10 Sangat Bagus
Kenneth
Bepergian bersama teman
21 Okt 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This is a comfortable, modern hotel that is only a couple of blocks from the Parma train station. It is a 10 minute walk to Garibaldi Square and all the great sites and restaurants nearby.
The neighborhood around the hotel is a bit run down, but it was safe and the proximity to the train station makes it super convenient.
Kenneth
Menginap 2 malam pada bulan Oktober 2023
10/10 Sangat Bagus
flavia
19 Okt 2023
flavia
Menginap 6 malam pada bulan Oktober 2023
10/10 Sangat Bagus
Hans Erik
17 Okt 2023
Hans Erik
Menginap 1 malam pada bulan Oktober 2023
10/10 Sangat Bagus
Kim
16 Okt 2023
Disukai: Kebersihan, kondisi & fasilitas properti
Pleasant staff, well located
Kim
Menginap 1 malam pada bulan Oktober 2023
10/10 Sangat Bagus
Neeta, Austin
14 Okt 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Arrivare in hotel alle 11 di mattina e trovare il sorriso dell'addetto alla reception che ti comunica che la tua camera è già pronta: beh,un ottimo inizio!!!La camera poi era ampia e funzionale,con un bel bagno provvisto di bellissima doccia.Consigliatissimo!!
giulio
Menginap 1 malam pada bulan Oktober 2023
8/10 Bagus
Rebekah
Bepergian bersama teman
8 Okt 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was excellent and room was nice. Could have been a little cleaner in the bathroom. Great facilities on site. It’s not a good area but it’s near the station so if you need to stay in the area this is a good spot to stay.
Rebekah
Menginap 1 malam pada bulan Oktober 2023
4/10 Buruk
Robyn
Traveler bisnis
8 Okt 2023
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Parma put the NO in Novotel
The executive room has no work space and wifi is slow when it works. Our keys stopped working around 3 times every day and had to be reset; service is terrible - room service order was forgotten and when it arrived was average. Getting a coffee in the foyer while working at the station there is impossible; we asked 3 times over 3 hours, even asked the Manager - still no coffee arrived. Short walk to the old part of the town, but don't walk the other way!
Robyn
Menginap 3 malam pada bulan Oktober 2023
10/10 Sangat Bagus
PAOLA
Bepergian bersama keluarga
7 Okt 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The good:
Modern
Close to train station
Close to downtown
Good bed
Good Ac
Suggestions for improvement:
Redesign the front desk. It can get congested.
The rooms are plain, could use some pictures.
If a room has a king bed, provide king pillows please. The pillows provided were not great.
Please provide stir sticks for in-room coffee.
Provide water glasses in the room. The small paper cups are not adequate.
Bepergian bersama teman, Bepergian bersama keluarga
28 Sep 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice hotel. Short walk from train station. Great staff.
David
Menginap 1 malam pada bulan September 2023
10/10 Sangat Bagus
Ginger, Shreveport
Bepergian bersama teman
23 Sep 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We were only here for 1 night. It was a very busy hotel, but those checking guests in were efficiant and pleasant. The lobby bar and restaurant were quite good. On sute parking was a big plus.