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Reviews of Residenza Cavour

Residenza Cavour
via Cavour 16, Parma, PR

Reviews

8.0

Very good

Rating 10 - Excellent. 75 out of 229 reviews" "
Rating 8 - Good. 99 out of 229 reviews" "
Rating 6 - Okay. 34 out of 229 reviews" "
Rating 4 - Poor. 13 out of 229 reviews" "
Rating 2 - Terrible. 8 out of 229 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is under the Novotel chain. Check in was at Novotel Parma Centro which is 300m from Parma Station. After getting the keys from there, we walked about 800m to the high-end shopping area Cavour where the Residenze Cavour is located smacked in the midst of the high-end shopping area, above Zara. It comes with a living room with 1 single bed and 1 single sofa bed, bedroom with a double bed, and a huge dining room equipped with full sets of crockeries, cutleries, and kitchen appliances. Very spacious room. We just wanted to stay longer in the room and sacrifice going out for sight seeing!
Stayed 1 night in Nov 2023

10/10 Excellent

Veronika

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Plenty of space. Well-thought out and equipped suite. A ten-minute walk from the Novotel, where you pick up your room key. As a guest of the Residenza Cavour, you have the option of having breakfast at the Novotel. The breakfast at the Novotel is FANTASTIC. It's a great way to start your day exploring a tremendous city and region.
Stayed 4 nights in May 2023

10/10 Excellent

layla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean
Stayed 1 night in Aug 2022

2/10 Terrible

Malinda

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Horrible
Horrible, the front desk is literally in another hotel. So after walking from the train station to the hotel I had to walk back towards the station to check myself in. Get the room the AC doesn’t work I tried calling front desk no answer at all after 8 or 9 attempts i gave up. I wasn’t walking back I checked out following morning this place is trash don’t recommend
Stayed 1 night in Jul 2022
Response from Stella on 17 Aug 2022
Dear Malinda, Let me thank you for taking the time to share your feedback after your stay in our residence. I am deeply sorry that the standards of service fell short of your expectations, and I ask you to accept my most sincere apologies. Let me apologize especially for the unpleasant situation you had to face about the air-conditioning and the consequential inconvenience you were caused. As to the check-in, I confirm that the keys of the apartment must be taken at the reception of the hotel Novotel Parma Centro, as specified on all our websites. We would be pleased to welcome you again upon your next stay, in order to regain your confidence. Your sincerely, Cristiana CRIPPA General Manager

8/10 Good

Verified traveller

Check In As Late As You Like
It is in a great location. I have used it before. It was spotlessly clean. I really liked the fact that, as it connected to Novotel, there is a 24 hour reception which is grest when you have a "stupid o' clock" arrival at Bologna airport.
Stayed 3 nights in Oct 2021

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019
Response from PIUHotels on 16 Sep 2019
Dear Guest, Thank you for having reviewed our structure, we hope to see you again and we wish you best regards

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Tired and run down room
An apartment badly in need of renovation, holes on the curtains. Thin and frayed towels. We rented an apartment rather than a hotel to arrange our own breakfast,make drinks etc but the note said that we could use the room but by using the kitchen we would need to pay an additional 20 euros, ridiculous.
Stayed 3 nights in Sep 2019
Response from PIUHotels on 10 Sep 2019
Dear Guest, We are sorry to read a bad review. In the apartment there are some signs of time, but everything is perfectly clean and usable. The kitchen extra fee is clearly written during the booking phase. Best regards

2/10 Terrible

Peggy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was apartment . Literally I felt bed bag crawling on me. It was most unpleasant stay of my life. I slept on blue couch because the bed was hard , uncomfortable n lift it up bed baggage nesting over there . The walk to hotel novel was horrible , didn’t provide shuttle . The space was big but I will never stay. Their have hidden fees as well.
Stayed 3 nights in Aug 2019
Response from PIUHotels on 5 Sep 2019
Dear Peggy, We are confused by your review: Cavour is obviously an apartment since the word "Residence" means a hotel consisting of small furnished apartments equipped with kitchen equipment. Cavour Residence is less than 50 mt from the main city square, therefore it is obviously situated in a limited traffic zone in which unauthorized cars cannot enter (as in every city centre) and it is clearly specified during the booking phase. We would also like to understand what are the "hidden fees". Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding location
Really nice apartment hotel setting, and you can't beat the location. It's right at the historic center. The only drawback is that cars don't have access to this area and you have to walk from Novotel to Residenza Cavour, which is not an issue if you're traveling light, but with children and luggage is not fun.
Stayed 2 nights in Aug 2019
Response from PIUHotels on 2 Sep 2019
Dear Guest, Thank you for having reviewed our structure. Being in the historic center entails a limited traffic zone, but fortunately there are taxi and buses that provide a good connection. We hope to see you again and we wish you best regards

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious apartment, however having check in 1km away and the notice to do so all the way at the bottom of the booking was a little annoying. There is a charge to use any of the kitchen equipment. Bed not comfortable, light in bathroom didn’t turn on.
Stayed 1 night in Jul 2019
Response from PIUHotels on 2 Sep 2019
Dear Guest, Thank you for having reviewed our structure. Next time for any problem with the room don't hesitate to contact us, our staff is at your disposal. Best regards

10/10 Excellent

MICHAEL L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in Parma
Wonderful
Stayed 1 night in Jun 2019
Response from PIUHotels on 20 Jun 2019
Dear Michael, Thank you for the great review, we hope to see you again and we wish you best regards

8/10 Good

Ger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nespresso Machine.....
Accommodation was great....but a Nespresso coffee machine would have made it better, considering that there was a Nespresso boutique at the end of the street. When checking in, were told to check at the Astoria Hotel....but this hotel is no longer there!!! Will stay again. Please get a Nespresso machine!!!
Stayed 3 nights in Apr 2019
Response from PIUHotels on 13 May 2019
Dear Guest, Thank you for your review, we are pleased to know you enjoyed your stay. Our Hotel Astoria is now the Novotel Parma Centro hotel since, during this last year, we have done an extreme renovation. We hope to see you again and we wish you best regards

4/10 Poor

Anita

Disliked: Staff & service
Didn’t meet expectations
Pros: location, cleanliness. Cons: no shuttle service from Hotel Astoria to Residence Cavour. After booking, we were in email communication with the staff, who ensured there would be a shuttle to take us to our hotel location from the Astoria hotel after check-in. Both at check-in and checkout, we were told the shuttle service was no longer available, and that they were doing away with the shuttle service entirely. It’s about half a mile walk, which is not very comfortable with luggage. Another inconvenience was the 20 Euro charge to use the kitchenette. The booking is advertised to suggest that the kitchenette is a feature. However, as kitchenette use comes at an additional cost, it should be listed as an optional feature. Lastly, our booking was for a queen bed. When in fact upon our check in we realized we were given two twin beds put together.
Stayed 3 nights in Jan 2019

2/10 Terrible

Anne

Disliked: Staff & service, property conditions & facilities, room comfort
Cannot recommend this place!
We were not aware that we would not be staying in the main hotel but in a totally different location. The room was old, the bed uncomfortable, with pillows that had seen better days. The bidet did not work at all and water splattered all over the floor.
Stayed 3 nights in Oct 2018
Response from PIUHotels on 1 Nov 2018
Dear Anne, If you book a separate building room it is not said that you end up in the structure you expect since, in our group, we have different hotels and residences. Best regards

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Way and above expectations
We use Hotels.com most of the time. Our stay in Parma was lovely. We knew where we had to check in , so really can’t understand why residents have a problem. Apartment was extremely clean . Central to absolutely everything. Other reviewers have mentioned about deep cleans etc, for the kitchen area - come on it’s PARMA ! - why ever would you want to eat in . Lovely stay in your lovely City xx
Stayed 1 night in Oct 2018
Response from PIUHotels on 16 Oct 2018
Dear Clive, Thank you for your kind review, we are pleased to know you enjoyed your stay in Parma. We hope to have you again in the future as our welcomed guest and we wish you best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
This has been one of my favorite stays anywhere. A nice little apartment right in the center of Parma, I couldn't ask for much more. A working kitchenette, very comfortable and clean. Cleaning staff comes every day. I'm already planning my return here.
Stayed 9 nights in Oct 2018
Response from PIUHotels on 16 Oct 2018
Dear Guest, Thank you for the kind review, we hope to see you again in the future and we wish you best regards

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Uncomfortable and overpriced
The comfort level of the bed was very bad. The placement in the city center was good if you were interested in shopping, and it had good access to restaurants and main squares. The check-in was a 20 minute walk away, but right next to the train station so that was easy because we left right after we checked out. Would have preferred more comfort, and the room smelled of antiseptic. Wouldn't stay there again.
Stayed 3 nights in Oct 2018
Response from PIUHotels on 16 Oct 2018
Dear Guest, We are puzzled about your review since our Residence is in one of the four main city streets and is in a super strategic solution for visiting Parma. Best regards

10/10 Excellent

Gil, Honolulu

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Everything was fine but no one was available to help us with use of telephone. We were not able to connect to wifi because we weren't able to call the front desk (which was at a different address). When we finally had help reaching the front desk to get the password for wifi, we tried to make connection, but was unsuccessful. We had no wifi the 3 days there. An inconvenience but not the end of the world. The place was well located and we enjoyed our stay in Parma. GHu
Stayed 3 nights in Sep 2018
Response from PIUHotels on 8 Oct 2018
Dear Guest, Thank you for the review, we are pleased to know you enjoyed your stay. We hope to see you again and we wish you best regards

10/10 Excellent

Patsy, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in the centre of parma apartments beautiful kichen bathroom bedroom perfect clea resraurants bars churches all in 5min walk would certainly recommend
Stayed 4 nights in Sep 2018
Response from PIUHotels on 12 Sep 2018
Dear Patsy, Thank you for the review, we hope to have you again as our welcomed guest and we wish you best regards

8/10 Good

Amy, Atlanta, Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable for one person which is wonderful and the property which I stayed at was located at the perfect central spot. You check in at one place and then they will shuttle you to the actual room. My neighbor liked her music which is the only somewhat complaint. If you need thick walls you might want to pay more somewhere else for thick walls. For me though, I'm happy as a clam that I stayed here.
Stayed 2 nights in Jul 2018
Response from PIUHotels on 23 Aug 2018
Dear Amy, Thank you for your kind review, we are pleased to know you enjoyed your stay. We hope to have you again as our welcomed guest and we wish you best regards

10/10 Excellent

Eimear

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
Fantastic location, excellent value for money. Very clean and quiet. We never used the kitchen but we noticed there was a €20 charge to use it (bear in mind the apartment was very good value to rent). It was perfect for a two day visit to Parma.
Stayed 2 nights in Aug 2018
Response from PIUHotels on 23 Aug 2018
Dear Eimear, Thank you for your great review, we are pleased to know you enjoyed your stay. We hope to have you again as our welcomed guest and we wish you best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in the heart of Parma! We were able to walk to all of the local sites and enjoy the activity and shopping in near the central square.
Stayed 2 nights in Jun 2018
Response from PIUHotels on 31 Jul 2018
Dear Guest, we thank you for such a great review, we are pleased to know you enjoyed your stay in Parma. We hope to see you again and we wish you best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For a location seeker
A great location and bery clean. Perfect for real travelers.
Stayed 2 nights in Jun 2018
Response from PIUHotels on 4 Jul 2018
Dear Guest, Thank you for your kind review. We hope to see you again and we wish you best regards

10/10 Excellent

Raeshawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location for amazing price
We loved this property it was such a great find for a great price. The staff is really friendly and helpful. Once you on the property we thought it was awesome it's upstairs from the shops near by right next to Zara and across from sephora! I would definitely stay here again.
Stayed 1 night in Jun 2018
Response from PIUHotels on 29 Jun 2018
Dear Raeshawn, Thank you for your kind review, it's always a pleasure to hear a client so satisfied. We hope to have you again as our welcomed guest and we wish you best regards, Elisa

10/10 Excellent

Charles, Norfolk, VA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City efficiency apartment in center of Parma.
We arrived at the Hotel Astoria, checked in & had our car parked for us. A shuttle took us to the apartment building which was right in the heart of the city center of Parma. A very nice unit & very reasonably priced. The return shuttle van came very promptly the next day & all services were very smoothly handled by the hotel staff.
Stayed 1 night in Apr 2018
Response from PIUHotels on 9 May 2018
Dear Charles, Thank you for the great review, we are pleased to know you enjoyed your stay. We hope to have you again as our welcomed guest and we wish you best regards

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is close to everything. Make sure you check in at the Astoria Hotel next to the train station before going to the Cavour address. They will drive you to the final location.
Stayed 1 night in Dec 2017
Response from PIUHotels on 8 Feb 2018
Dear guest, Thank you for the review, we are pleased to know you enjoyed your stay. We hoped to see you again and we wish you best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017
Response from PIUHotels on 8 Feb 2018
Dear guest, Thank you for your review, we hope to see you again and we wish you best regards

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Great location
No a/c, but otherwise the room was fine. . Great location
Stayed 1 night in Aug 2017
Response from PIUHotels on 11 Sep 2017
Dear guest, Thank you for the review. At our Residence we do have a/c, next time don't hesitate to contact our staff if you have problems with it

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The hotel is in a fantastic location, and is kept very clean. The room itself was rather large, with a kitchen area and separate bedroom/bathroom space. It was quiet at night and I had no trouble sleeping. The women working the check-in/check-out were pleasant and helpful, though the driver of the shuttle lacked patience, and made me feel like I was a cattle he was herding across town.
Stayed 2 nights in Jul 2017
Dear guest, We are pleased to know you enjoyed your stay and we hope to have the opportunity to see you again in one of our structures. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location; very convenient
Outstanding location right at the center of the old district. Great to be able to stop in in-between our various outings during the day. Just outside is a pedestrian street where people were taking their passagiatas (sp?) in the evening. Fun town to explore.
Stayed 2 nights in May 2017
Dear guest, Thank you for the positive review: as you said Parma is a beautiful city and it is worth a walk. Hoping to see you again we wish you best regards

10/10 Excellent

mame

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
I love the hotel but the staff was horrible
I never want to give bad reviews but this hotel staff made me feel outrageous . I been to residente cavour twice . I stood their for 3 weeks each time I been there . I also stayed at their hotel Astoria which is a few minutes away from Cavour . I'm so disappointed . The only reason I kept staying there was because of Receptionist Anglica which no longer works there . Long story short ! The staff is so rude and they treated my husband and I horrible I spent over 5 thousand dollars on this hotel and they still treat me like I'm worthless . The maids are disrespectful and rude . Most of the staff talked down to me. Although all that happen I kept booking the hotel because it's. Right in the heart of Parma where all the shopping goes on . But I had to point out how disgusting the staff is . The rooms are comfortable and the sights are beautiful . The only staff member who treated me nice was Angelina but other wise everyone else was very rude . I would love to stay here again but I pay 1600 a stay to get treated like trash ! It's unappreciated.

8/10 Good

Robert

Liked: Cleanliness, room comfort
Disliked: Staff & service
Good location and spacious
The Residenza Cavour is spacious and well-placed. The most inconvenient feature is having both to collect and to return the keys to the Hotel Astoria (returning the keys is especially inconvenient). We were a little surprised that using the cooking facilities would incur a 20 Euro charge for cleaning, but this did not affect us as we ate out.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, location!
Checkin was across the road from the train station and then you are taken to your residence in h centre of the city. The rooms were large and facilities excellent. I particularly liked the kitchen. The staff were very helpful and friendly.
Response from General Manager on 13 Feb 2017
Dear host, information about the check-in is written on all web sites when you can book your room. We are really sorry if this isn't evident

10/10 Excellent

Frequent travel, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
easily accessible to city center
Highly recommend, clean, centrally located. Local apartment close to shopping, restaurants and things to do. Easy check in with shuttle front Hotel Astoria to room, friendly staff and smooth transaction
Response from P.R. PIU Hotels on 13 Feb 2017
Dear Host, we want to say thank you for your so kind opinion. We hope to see you again soon. Best Regard PIU Hotels

8/10 Good

BAIK SOO

Liked: Cleanliness, property conditions & facilities, room comfort
It was good to stay but the shuttle service to front desk to check took so long time. We need to wait for the shuttle service.
Response from General Manager on 27 Dec 2016
Dear Customer, thank you so much for Your review. We're very happy to certify that Your stay was good. We're desolates to see that there was a problem, that You need to wait the shuttle service. This problem will be say to Director to improve the service. Thank you so much Happy New Year Reservations and Reviews' Departement

8/10 Good

Verified traveller

Liked: Property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Raman, Canada

Liked: Cleanliness, staff & service
Parma Cavour residence - nice one
A nice comfortable hotel. Ideal for a business trip.

8/10 Good

Raman, India

Liked: Cleanliness, staff & service, property conditions & facilities
Great for business s yt? ay
Good place in center of Parma

6/10 Okay

Verified traveller

Liked: Staff & service
Very good stay although there could have been better information for checkin as it was at a different address(10mins walk away)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic value for money. Great location, had a whole apartment to ourselves. Very clean, spacious, had air conditioning and wifi. Only wish we could have stayed longer!!

10/10 Excellent

Rimvydas, Lituania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant experience. Will come back.
Awesome place. You will check-in at other hotel just on the left of train station. It will take you about 10 minutes to walk to the actual hotel. Received nice hotel room with equipped kitchen, 2 good air conditioners, 2 tv's, nice bathroom, big beds. Best part - it's location. You will be in the center of old town and you can walk anywhere in a few minutes.

8/10 Good

Ferdinando Francesco

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Posizione centralissima
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
立地◯　チェックイン・アウト△
チェックイン・チェックアウトがパルマ駅前になるのが唯一不便な点です。 立地や設備は良く、快適に過ごせました。
Stayed 1 night in Jan 2024

8/10 Good

Francesca

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Home

Liked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, room comfort
Smidig incheckning för oss då vi ankom med tåg, annars kan jag förstå att det stör att incheckning är på annat ställe. Det enda som vi inte gillade var att det inte fanns nog med glas till alla och inget att diska eller hålla rent köket med
Stayed 3 nights in Nov 2023