Hotel dekat Patrick Street Plaza Shopping Center

"Property was very easy to find. Clean inside and out. Staff kind and courteous. King room was large and spacious. Will stay there again if travels take me that way."

"Average at bes"

"Clean room and comfortable beds"

"AC wasn’t working right and the room had a foul odor."

"We have been staying at this hotel at least twice a year for 8 years. The staff are always welcoming, kind and helpful. My complaint is that new ownership (we were told this by staff) has taken over and the cost of the rooms went up significantly. The cost has outpaced the return and sadly — we will find another place to stay in the future. This is not a reflection on the staff — they are and have always been great."

"I was having surgery so I couldn't have breakfast but my husband went down and breakfast was being served and he said everything was good and hot. As for the staff, not impressed. She was taking a reservation on the phone and didn't bother to say I'll be right with you and when she got off the phone didn't apologize for my wait. She didn't tell me which way our room was or anything else we should know except the wi-fi was our room number. She wasn't rude just very dry. She also should use her...

"This is the second stay where there were children travel teams staying left unsupervised in their rooms running up and down shouting slamming doors. Until well after. midnight."

"The only issue i faced was that the staff didnt know which channel is airing fifa world cup 2026."

"Rooms are clean and well laid out but needs update reno"

"Ok, when we made the reservation in April, we booked a 2-bedroom suite. Asked if shuttle service was available, they said yes. So, we arrived at the Charleston airport, called Embassy for shuttle service, said they would be there shortly. About 25 minutes called again and they said they were on their way. Called again and in about 20 minutes and they said we do not offer shuttle service. Ok, we are seniors needing assistance. In a new city not sure what to do. Went to the car rental seeking...

"The hotel is in a good area"

"Great location, clean rooms, and incredible staff!"

"Overall felt safe, clean environment, and slept well. Hot shower and cold AC. The elevator did not seem very sturdy but it worked & the ice maker on the 2nd floor didn’t work. The breakfast was good, however since it was busy the food ran out the employees did their best to replenish the food. We wouldn’t mind staying again, especially for the price."

"Not the greatest neighborhood, but the bed was clean and comfortable, however the floor was filthy (as my husband had white socks on and they were black). A lot of humidity in the room and it seemed damp. Went down once to ask a question to the person working the front desk - nowhere to be found. Also asked later about pizza places - he mentioned Domino's(?) but we found a Pies & Pints a few blocks away (which was really good!) Picked this place because it was close to 77 and it had...

"Recommend! Clean room. Nice hot big breakfast"

"The staff was very kind and had smiles for my son. It was my first time stopping in West Virginia, and I was pleasantly surprised. I choose it for the pool, but the pool is in the middle of the parking lot, so I don’t recommend it. but the staff were great and it’s very clean."

"Staff was incredibly helpful, provided a smoke"

"We chose this hotel because it had 2 treadmills. We arrived and 1 was broken. No one knew why or any idea when it would be fixed. More importantly no one cared. Had to spend extra money at planet fitness. Nobody cared."

"The staff were very friendly and professional. The motel itself was sadly neglected and needed so much TLC!! We stayed because we had to, was ok for one night."

"Varied breakfast choices, including chicken and waffles with a cozy dining area. Comfortable room and bed. Easy access to the Casino. Friendly staff throughout. Our only disappointment was that the check in clerk mentioned the restaurants but didn’t say that one was closed that night. We had to leave the property to get the type of dinner that we wanted."