2 outdoor pools, pool umbrellas
Cek ketersediaan

Ulasan untuk Garden Cliff Resort and Spa

5 out of 5
Garden Cliff Resort and Spa
220/21 Moo 5, Soi 16 Naklua, Pattaya, Chonburi

Ulasan

7,6

Bagus

Penilaian 10 - Sangat Bagus. 75 dari 267 ulasan" "
Penilaian 8 - Bagus. 110 dari 267 ulasan" "
Penilaian 6 - Cukup Baik. 50 dari 267 ulasan" "
Penilaian 4 - Buruk. 17 dari 267 ulasan" "
Penilaian 2 - Sangat Buruk. 15 dari 267 ulasan" "

8,2/10

Kebersihan

7,6/10

Staf & layanan

7,6/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

7,8/10

Ramah lingkungan

Ulasan

8/10 Bagus

Eli

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Love it
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Menginap 5 malam pada bulan Januari 2024

8/10 Bagus

Shane

Menginap 7 malam pada bulan Januari 2024

10/10 Sangat Bagus

David

Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Travis

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Overall good spot maybe they could clean the beach evry day instead of once a week
Menginap 7 malam pada bulan November 2023

8/10 Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Suthasinee

Menginap 1 malam pada bulan Januari 2023

10/10 Sangat Bagus

Sack

Menginap 1 malam pada bulan Desember 2022

10/10 Sangat Bagus

Wesley

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti

6/10 Cukup Baik

Tommi

Bepergian dalam rombongan
Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
Menginap 4 malam pada bulan September 2022

8/10 Bagus

Dieter

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Alles ok
Menginap 1 malam pada bulan April 2022

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 10 malam pada bulan Februari 2020

8/10 Bagus

Dinh Thang

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2020

4/10 Buruk

Traveler terverifikasi

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
This place is so bad!! I requested roll up bed and they didnt even checked my message right until i checked in. And then they gave us an old stinky, untidy room facing the window a big wall!! The worst thing is the water at closet and bath takes an hour to drain. Told the room maintenance and they cudnt do it Useless resort not recommended for anyone
Menginap 1 malam pada bulan Januari 2020

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan, fasilitas
日本語が全く通じないのが、難点、ドアロックカードが2枚のうち1枚しか解除出来なかった。 年末のパーティは良かったです。
Menginap 2 malam pada bulan Desember 2019

4/10 Buruk

Lin

Bepergian bersama keluarga
比指定登記入住時間遲了一小時才交房，差點誤了下一個行程，房間隔音差，很早已經聽到員工攀談，浴缸去水瘀塞，入住三晚也只能使用企缸，本人選擇了露台泳池房，上午九時已在播放音樂，建議夜訓的人不要選這類房間
Menginap 3 malam pada bulan Desember 2019

8/10 Bagus

YOSHIKATA

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
ジュニアスイート
シービューの良いジュニアスイートは静かでゆっくりと過ごせました。スタッフもフレンドリーです。
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Boyd pada tanggal 6 Jan 2020
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Bagus

CHOU

Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Desember 2019

6/10 Cukup Baik

Thanchanok

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan
ไม่เข้าใจตอน check in ทำไมถึงดูมีปัญหาเมื่อตอนจองในเว็ปเลือก ผู้ใหญ่ 1 เด็ก 1 พร้อมอาหารเช้า พนักงานบอกว่าเด็กต้องจ่ายค่าอาหารเช้า เพราะเราดันไม่กดเลือกในเว็ปว่าเป็นผู้ใหญ่ 2 (งง ค่ะ)
Menginap 2 malam pada bulan Desember 2019

6/10 Cukup Baik

Jack

Bepergian bersama teman
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The view is good, but everything else is poor, especially breakfast is terrible
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari Boyd pada tanggal 6 Jan 2020
Dear Value Guest Greeting from Garden Cliff Pattaya Firstly, We would like to thank you for your comment sharing. As per your comment for the breakfast. We do have apologize with that. Due to during the period your stay we were have an emergency repair for the main restaurant. The temporary breakfast venue that will be cause an any inconvenience for you. Normally our breakfast will be a varieties of selection with all international base. we do apologize if it not impress during stay. And we hope to have a chance to welcome you again in the near future. best regards.

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti
Det var et flot hotel. Lækker pool. Okay Engelsk talende personale. De gav ikke altid de to vand man ellers havde fået at vide man fik gratis hver dag. Og blev ikk informeret om at de skulle ha flaskerne igen når de var tomme ellers kom der gebyr..
Menginap 28 malam pada bulan November 2019
Tanggapan dari Boyd pada tanggal 3 Des 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Bagus

Jerome

Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2019
Tanggapan dari boyd pada tanggal 28 Nov 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Bagus

Poy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2019
Tanggapan dari boyd pada tanggal 28 Nov 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Sangat Bagus

Hui Ling

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The bathtub stopper seems to be broken, cannot use, however, i don't need it, so it's fine. view is wonderful, room was clean, wifi no good,
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Boyd pada tanggal 15 Okt 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意十分滿意
Menginap 5 malam pada bulan Juli 2019
Tanggapan dari Boyd pada tanggal 16 Okt 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan September 2019
Tanggapan dari Boyd pada tanggal 22 Sep 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
整體好！
入住了2晚，酒店離巿中心有些遠，適合自駕。 房間在3樓，冲凉水較细。毛巾有欠缺，未有補充。早餐正常。
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari Boyd pada tanggal 16 Okt 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari b pada tanggal 27 Agu 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Soso
가격대비 나름 괜찮고 조용하게 쉬기 좋다 시설이 좀 낙후되고 중심지와 먼것이 단점
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari boyd pada tanggal 21 Agu 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

4/10 Buruk

Imm

Bepergian bersama teman
Tidak Disukai: Fasilitas
Beautiful views outside, outdated rooms the electricity went off and it was weird for such a big facility not to have a backup generator Location hard to find esp for a non native language speaker as most public means didn’t know how to find the place .. Security was good and the place felt safe but old.
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Boyd pada tanggal 17 Agu 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and thank you for taking the time to tell us about your experience at the Garden Cliff Resort & Spa, Pattaya. I am sorry that your experience did not meet your expectations; my sincere apologies for that. referring to your comment for the electric incident, The Hotel also has the generator system that we always has the fix schedule to recheck this system in several time a month. At Garden Cliff Resort & Spa, Pattaya, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

2/10 Sangat Buruk

Tormod

Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Småting som gir dårlig totalopplevelse
Begynner å blitt litt slitent, trenger oppgradering både rom og bassengområde. Svært dårlig strand. Feilinformasjon om frokostpriser og umulig å komme til en enighet. Rot med sluttoppgjøret. Oppskrytt shuttlebuss service ( går alt for sjeldent). Ellers var oppholdt bra i Ok omgivelser.
Menginap 12 malam pada bulan Juli 2019
Tanggapan dari Boyd pada tanggal 17 Agu 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and thank you for taking the time to tell us about your experience at the Garden Cliff Resort & Spa, Pattaya. I am sorry that your experience did not meet your expectations; my sincere apologies for that. At Garden Cliff Resort & Spa, Pattaya, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Boyd pada tanggal 17 Agu 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas
Nice quiet location. 2 swimming pools. Jetstreams in pool below no longer operational. Room was ok but; All power outlets need to be replaced.
Menginap 5 malam pada bulan Juli 2019
Tanggapan dari Boyd pada tanggal 26 Jul 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great place & nice breakfast for the right price! Definitely a steal for this area. I would go back!
Menginap 3 malam pada bulan April 2019
Tanggapan dari Boyd pada tanggal 24 Jul 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean, friendly staff, facilities are ok, shuttle bus should be more frequent
Menginap 2 malam pada bulan Juli 2019
Tanggapan dari Boyd pada tanggal 5 Jul 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall the resort is a nice place for a short break, a little away from the main lively area of Pataya but still easy access too that if needed.
Menginap 5 malam pada bulan Juni 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Meerblick inclusive
Die Zimmer sind schön und die Junior Suite war mit einem tollen Meerblick - als Suite würde ich das Zimmer nicht bezeichnen, eher ein normal-grosses Hotelzimmer, aber der Blick macht viel aus.
Menginap 1 malam pada bulan Juni 2019
Tanggapan dari Boyd pada tanggal 1 Jul 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pleasant hideaway from the chaos
It was quite a good experience.. There were some hiccups in regards to transportation as it is quite far from walking street. If you would like to experience the spa service.. Please call and ask before booking as in our case it was under renovation. Shoutout to the concierge team, they were very friendly and helpful.
Menginap 2 malam pada bulan Juni 2019
Tanggapan dari Boyd pada tanggal 19 Jun 2019
Dear Value guest Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 3 malam pada bulan Juni 2019
Tanggapan dari Boyd pada tanggal 17 Jun 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and thank you for taking the time to tell us about your experience at the Garden Cliff Resort & Spa, Pattaya. I am sorry that your experience did not meet your expectations; my sincere apologies for that. At Garden Cliff Resort & Spa, Pattaya, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management

8/10 Bagus

bernard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
beautiful hotel
beautiful hotel. breakfast average. room is ok. pool ok.
Menginap 2 malam pada bulan Juni 2019
Tanggapan dari Boyd pada tanggal 17 Jun 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and thank you for taking the time to tell us about your experience at the Garden Cliff Resort & Spa, Pattaya. I am sorry that your experience did not meet your expectations; my sincere apologies for that. At Garden Cliff Resort & Spa, Pattaya, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management

6/10 Cukup Baik

Harrison

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
like a sinking boat with smiling staff
The stay itself is best described as underwhelming. I guess the price reflected that. What I can say that was positive was that the staff were the best part of the experience. The overall demeanour of the entire staff from the front desk to the kitchen was nice, courteous and helpful. Things that I didn’t really enjoy included the spa being closed for renovations. The general infrastructure was crumbling and needed to be seriously overhauled. The beach was not nice to be blunt. The gym was not well maintained. The surrounding area was also not very nice. I wouldn’t really classify this as a 5 star hotel these days. It would be passable as a 4 star, but I think at this point it’s truly more of a 3 star experience. I wouldn’t recommend this to someone who was looking for luxury or enjoy any time at the beach or surround area.
Menginap 2 malam pada bulan Mei 2019
Tanggapan dari Boyd pada tanggal 17 Jun 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

4/10 Buruk

Mark

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Wonderful view but no spa whle I was there.
Absolutely no vegetarian / vegan options on the menu. A Resort and Spa with the Spa closed for refurbishment is a Resort: there should have been information prior to booking as this was the main reason I booked. To do so, I had to buy a new return flight ticket to extend my holiday with 4 days of pampering. I was not impressed by this at all. Aside from two of the women working on reception, one of whom checked me in and out, the staff paid very little attention to attending to the needs of the guest. Pool bar staff unfriendly and unhelpful:two laughed at me as I tried to inquire about getting a pizza made without meat. Vegetarian / vegan unfriendly breakfast also. Prepare to eat a lot of toast. Cigarette butts on my balcony - unsure whether they were old or new. Housekeeping staff were very friendly and polite. The room itself was very comfortable, with lots of closet space, a walk-in shower and a very spacious bath. The balcony was lovely with a terrific view of the sea. There was however a large barrier in the water and it was never clear as to whether this sectioned the guests from the neighboring hotel from us or whether it was an area Garden Cliff guests could use also. Breathtaking sunsets - as good as any I have seen across South East Asia. NB: I apologize for the lack of paragraphs here. I had written a comprehensive review of the hotel but was restricted to 1500 characters. Reformat for upload failure multiple times.
Menginap 4 malam pada bulan April 2019
Tanggapan dari Pongwit pada tanggal 22 Mei 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and thank you for taking the time to tell us about your experience at the Garden Cliff Resort & Spa, Pattaya. I am sorry that your experience did not meet your expectations; my sincere apologies for that. At Garden Cliff Resort & Spa, Pattaya, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
ตอนจองใช้จองผ่าน expedia ซึ่งกรอกข้อมูลทุกอย่างครบว่านอนห้องละ 3 คน 2 ห้อง ห้อง 2 คน 1 ห้อง รวมเป็น 3 ห้อง มีการจ่ายค่าคนที่ 3 ซึ่งทางโรงแรมพนักงานต้อนรับไม่รู้รายละเอียดเลย แจ้งเพียงค่าว่าทานอาหารได้แค่ 2 คนต่อห้อง (แต่ราคาที่จ่ายห้อง 3 คน รวมเตียงเสริมและค่าอาหารเช้า) ซึ่งไม่มีการเตรียมเตียงเสริม และผ้าเช็ดตัวสำหรับคนที่ 3 เลย ตอนเช็คอิน เช็ค 3 ห้อง แต่ตอนเก็บเงินทางโรงแรมเรียกเก็บไป 2 ห้อง เหลืออีกห้องนึงมาเก็บวันออก คืองง เรียกเก็บวันเข้าทำไมไม่เก็บให้ครบเลย เลยทำให้คิดว่าสงสัยเค้าไม่ได้จัดแบบห้อง 3 คน ราคาเลยถูกลง สรุปวันออกเลยเข้าใจได้ว่า พนง.คนแรกไม่รู้อะไรเลย ว่าเราจองห้องแบบไหน ส่วนตอนอาหารเช้า พนง.ห้องอาหารยืนยันว่าห้องที่เราจองทานอาหารได้ 3 คนอยู่แล้ว สรุปคือห้องที่เราจองเสียสิทธิ์ที่จะได้เพิ่ม ต้องนอนเบียดกัน เมื่อเราทวงตอนวันออกว่าไม่ได้เตียง ไม่ได้สิ่งของเพิ่มสำหรับคนที่ 3 ไม่มีการขอโทษ หรือคิดรับผิดชอบอะไรเลย ปล.เราซื้อเค้กช่วงเวลา 17.00-22.00 น.ซึ่งเป็นช่วงเวลาพิเศษ ซื้อ 1 แถม 1 แต่ค่าใช้จ่ายรวมจ่ายวันออก สรุปคือคิดราคาเต็ม คือคิด 2 ชิ้น พอเราถามไปก็งง บอกสงสัยพนง.คนก่อนลืม เอาเลยจ้า โรงแรมนี้เราไปหลายครั้ง แต่ครั้งนี้คงจบสำหรับที่นี่ค่ะ
Menginap 1 malam pada bulan Mei 2019
Tanggapan dari Boyd pada tanggal 16 Mei 2019
เรียนคุณลูกค้า ก่อนอื่นทางฝ่ายบริหารและพนักงานทุกท่านต้องขอขอบคุณสำหรับการเข้าพักที่โรงแรมการ์เด้นคลิฟรีสอร์ทแอนด์สปา กระผมในฐานฝ่ายบริหารต้องขออภัยกับเหตุการณ์ที่เกิดขึ้นพร้อมทั้งน้อมรับในส่วนที่ทางคุณลูกค้าได้คอมเมนต์มานั้นทางเราได้ตระหนักถึงข้อผิดพลาดดังกล่าวซึ่งอยู่ในระหว่างการดำเนินการสอบสวนหาสาเหตุความผิดพลาดในครั้งนี้เพื่อนำมาปรับปุงแก้ไขต่อไป ทั้งนี้หากทางลูกค้าได้มีโอกาศมาพัทยาในอนาคตทางโรงแรมหวังเป็นอย่างยิ่งว่าจะได้มีโอกาศในการต้อนรับและแก้ไขข้อผิดพลาดดังกล่าวและสามารถติดต่อผมได้โดยตรงที่เบอร์ 038 259 333 # 8801 และจะยินดีให้บริการอย่างดีที่สุด General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
問題なし
問題なく滞在できた
Menginap 4 malam pada bulan April 2019

10/10 Sangat Bagus

Sandra

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Mei 2019
Tanggapan dari Pongwit pada tanggal 8 Mei 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2019
Tanggapan dari Boyd pada tanggal 24 Apr 2019
Dear Value customer Greeting form Garden cliff Resort & Spa Pattaya. It was a pleasure t hearing a good feed back form you. On behalf of Garden Cliff Management and Staff. We would like to express our sincerely thanks for your stayed with us and looking forward to welcome you again in the near future. Best Regards Management

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Avoid it!
A very dated old style hotel, poor service, bad location. Definitely, not a 5 star hotel. Their overall standard is even worse than a 4 star one.
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari Pongwit pada tanggal 8 Mei 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and thank you for taking the time to tell us about your experience at the Garden Cliff Resort & Spa, Pattaya. I am sorry that your experience did not meet your expectations; my sincere apologies for that. At Garden Cliff Resort & Spa, Pattaya, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Februari 2019
Tanggapan dari Pongwit pada tanggal 8 Mei 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Januari 2019

10/10 Sangat Bagus

Aun

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
ทุกอย่างดีมาก มีบริการ นวดอโรม่า ตอน 12.00-15.00 ลดราคาเหลือ 700 บาท 60 นาที จากปกติ 1,400 บาท
Menginap 1 malam pada bulan Februari 2019