"I’ll start with the good- pool was nice, shuttle to Disney was convenient, room was comfortable, including the pull out sofa. The shower was great, sheets nice. The lobby is a peaceful space that felt nice to walk into after long over stimulating Disney days.
The not great- they provide large container soap and hair products in the shower. Both of ours were empty and never got refilled despite us staying three nights. So obviously this is not something they check?
There were four coffee pods in the room on arrival. We drank them all the first day, and they never were refilled. There was no dish soap for the provided dishes, nor were there dish tabs for the dishwasher…so we were not able to wash our dishes (and the dishes in the cupboard were not really clean, covered in finger prints etc)
They provided two disposable cups that we used night one (see dirty glassware comment). These were never replaced either.
Daily housekeeping was making the bed and emptying garbage. Had we planned to cook, these things would have been very inconvenient.
Last, there is no queue system for the shuttle to Disney. When it’s busy, it becomes a bit dog eat dog and can cast a bummer glow on your day. I hope they consider creating a queue system to make it fair and less stressful.
Overall, the bad did not impact us because of the way we were travelling, and I would stay again. (we spent the summer staying in Airbnb so we were used to not having house keeping) but the bad is worth noting :)"
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