Search Hotels Near Port of Agia Roumeli, Sfakia

"The location was great and the staff were very friendly. My only complaint was regarding the massage, but they refunded me the money for that which was appreciated and appropriate. My recommendation: ask for an experienced massage therapist. I was told by others that they had wonderful massages."

"We stayed just prior to the beginning of high tourist season, but the only things not available were tours. The location off the main road and near a smaller less-crowded beach makes it feel very private. Our junior suite was roomy, exceptionally clean, well equipped, and had a huge private balcony. Three pools(one heated), spa gym, hairdresser and even mail salon! We opted for the all-inclusive package - the food was varied and delicious. It’s a small resort so there is only one all-inclusive restaurant (the buffet) and one a la carte venue. We especially enjoyed the Cretan, Fish, and Italian theme nights. The all-inclusive alcoholic drinks were different than in Western Hemisphere all-inclusives in that there were less options and no brand names, but there was always a large variety of juices. The resort is very popular among young families, and has a large Danish clientele. We thoroughly enjoyed our interactions."

"Very clean and very attentive staff. Breakfast is fresh and tasty "

"What a fantastic hotel in a great location, within walking distance of Chania Harbour, The Old Town, Shops, Restraunts & the Market too! Our room on the top floor was immaculately clean, thoughtfully laid out, had a comfortable bed, large Shower room, balcony & Superb Sun Lounge area to boot! The cleaning staff did a fabulous job of ensuring everything was clean & the room was made up each day, whilst the kitchen staff laid out a wonderful, great value, buffet style, breakfast each morning. The Reception Staff were helpful & friendly & ensured we had everything we needed during our stay. Samantha in particular went out of her way to recommend places to eat, which really helped us to choose from dozens of Cafes, Restaurants & eateries to enjoy Chania's culinary delights! We really couldn't have chosen a better hotel, thank you everyone at Morum City Hotel for making our stay so wonderful & memorable! 5*s!! "

"It was great , such a lovely resort experience"

"The staff is so nice! If you’re traveling with kids this hotel is perfect. They offer child care services for a very reasonable fee. The only downside for me is the gym was outdoor and way too small, but I’d still come back to this hotel. The rooms are cozy and spacious. We enjoyed so much our stay here."

"Breakfast was great, laundry room was handy and view was beautiful. "

"Good "

"We had a good stay overall, with a few things worth noting. The staff were excellent. Petros handled a leak in our room brilliantly and upgraded us to a suite while it was fixed. The bar staff were also very attentive and friendly. The main downside was the spa setup. For a hotel marketed as a 5* hotel and spa, it was disappointing that all facilities come at an extra cost. The sauna and jacuzzi require a private booking (30 minutes, €25–30 per person). The jacuzzi was also only lukewarm and only seemed to heat up towards the end, which goes very quickly. It was also a shame the indoor spa pool was closed. I understand this is no longer advertised, but it would have made a big difference, especially in bad weather. That said, the massages were excellent and worth the €50–60 per person. The hotel is a mix of old and new. The older side shows wear, with stains on couches and cushions, but the beds were comfortable and housekeeping was great. The suite was lovely. I would recommend paying extra for newer rooms in the spa building. Breakfast had nice touches like local honey, also given as a check-out gift, but vegetarian options were limited. Indoor seating can be tight in colder months. Overall, great service but not quite a 5* spa experience."