Hotel Marriott Hotels & Resorts di Pelabuhan Cold Spring

"Construction is going on inside of the hotel and started at 8 am waking us up from our sleep in a fright. When we called the front desk they said the construction shouldn’t be happening by our room but even they could hear the noise through the phone. We couldn’t go back to bed and ended up just packing up and exiting early."

"Very large group was checking in for the weekend. ( conference ) They took up a major portion of the lobby as well as the area coming out of the garage. We had to wait for an extended time to get checked in. My suggestion would be to have the rooms designated and a credit card on file prior to their arrival. There was so much discussion with each conference attendee about the room they were getting. Transient guests should not have to wait for large groups to get checked in. My other suggestion...

"No. Ac in any room. For 500 dollars a night I think they should have offered a discount or at least a night stay to make up for that but instead I guess they wanted their money regardless. Not happy"