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"Friendly helpful staff. Wifi worked well. Good breakfast. Some problems sometimes to take shower when there was no water but they fixed the problem very quickly"

"We loved this hotel, spotless, comfortable bed, long desk, a spacious de luxe room with sofa. It has a separate shower room and bath tub with motorized curtain, and a day and night motorized window curtain. All staffs are welcoming in the lobby and reception especially Izu who patiently answered all our inquiries and recommended places to go. The coffee shop at the Ground floor serves delicious and affordable foods. The hotel is connected to a mall and has access in the GF. Accessible by taxi or Grab to tourist spots. Transportation is inexpensive. Highly recommended and will use other Pan Pacific hotels when we book in other countries. "

"The hotel is super nice with great new staff, limited food in the hotel and activities, should consider another social bar or club area as the hotel is very big, maybe even a night club. No hot tub, no 24 hour activity kinda makes no sense as staff stay overnight anyway. "