Penn Valley hotel guide. Marriott Hotels & Resorts hotel in Penn Valley, California

"Our room looked nothing like the one in the picture. It looked much older. It was clean, but definitely dated, not like the much newer, fresher looking room in the pictures. They are clearly trying to save money by only including certain in-room amenities when requested. Our room did not have a plastic bag for our dirty clothes, and it didn't even have a "do not disturb" sign. We had to go back up to the front to request these things. On the second day of our stay, we requested clean towels and were told they were out. To their credit, they did bring clean towels to our room later in the day, but how does a hotel run out of towels in the first place? Also they seemed to be extremely short staffed, as on a couple of occasions I had to wait quite a while at the front desk to be served. And the person manning the front desk was the same person servicing the breakfast room, so at one point they had run out of sausage and it took a really long time to find the front desk person to let them know, and then an even longer time for them to finally have the opportunity to come refill the sausage. I don't blame the employee for this, they were doing what they could. The hotel needs to have more people on staff. All in all, it wasn't terrible, but we were definitely expecting a lot more based on the reviews. It was your basic, run-of-the-mill discount motel."

"Staff were friendly and accommodating. The only downside was the pillows were either too stuffed and/or too hard. Breakfast was excellent and it is really close to downtown. We’d stay there again just need to bring our own pillow."

"This place is awesome! The rooms were cute, clean & we loved sitting out around the fire pit in the evening. The staff were friendly & responsive. The location was great with lots to do nearby (bowling, pool, good restaurants, etc). I definitely recommend this place & will be going back."

"The room we got when we checked in was smaller than expected based on the on-line pics. When a large room became available due to a cancellation the staff contacted us by phone to let us know we could change rooms. I appreciate their follow up. They were also very helpful with restaurant suggestions and their suggestions were very good."

"I wish I could show a video of how bad it was"

"Awesome stay and wonderful hotel."

"Yes"

"Wonderfully refurbished historic hotel with comfortable rooms. Every member of the staff we met was friendly and helpful."

"The facilities were well maintained. The staff was always available and responsive to all of our needs."