Hotel dengan Kolam Renang di Pensax

"The rooms were basic and not cleaned to the highest standard (stains in toilet, roll on deodorant left on the floor from previous occupant). We only live 15 mins away and only booked to get a night with air-con during heat wave as advertised only to be told on arrival that the air-con was not working throughout most rooms and it would be pot luck as to whether ours would, luckily it did. The reception staff found it funny that the air-con might not work. We arrived at around 3pm and walking...

"Most of the beer in the bar was off. We asked for an extra fan for the room, it didn't turn up. My wife is a vegan, we asked for oatmilk in the room. That didn't arrive either. To cap it all when we left we were told that we had to pay an extra £55.00 as the price we were quoted was less than what it should have been. Won't be stopping here again."

"The Malvern is a hotel run around a health club and spa. The best feature is its restaurant which is modern and serves good food. The spa itself has a nice and warm indoor / outdoor pool but the facilities are dated and tired. The rooms are very tired, think 1970’s travelodge, and in desperate need of an upgrade. Staff pleasant."

"Self check-in was a bit confusing, but assistance was on.hand to help. Reception was air-conditioned, but the rooms aren't, a clear disadvantage on what was one of the hottest days of the year. A fan was available in the room, to move the warm air about. Breakfast was good, though no cereal to accompany fruit and yoghurt."

"Welcoming & friendly. Enjoyed the stay"

"Ok stay but the pictures oversold. The room wasn’t clean and we had one desk fan between four of us in the heat. Also the pool area wasn’t very clean, and the food at dinner was over cooked. The staff, however, were super friendly."

"Great staff. Clean rooms. Fairly well equiped gym and pool, sauna and spa. Some areas a little tired but overall great stay. Thank you."