Hotel dekat People's Palace dan Winter Gardens

"The staff at the best of times was unhelpful, at other times they came off as rude/dismissive. Despite requesting an earlier check in and it being confirmed by staff, we were denied access, Our entire floor smelled like a strange fishy odour. The room had bedsheets with large yellow stains (despite us asking them to be changed). The toilet splashed water out of the bowl everytime you flushed. The laundry area is also poorly maintained. The only benefit is the location and the kind cleaners."

"Clean tidy excellent location"

"Very small but efficient room. Clean and fresh. Fun, modern decor. Great location easy to train station."

"The room was a good size for my wife and me, appreciated the air conditioning especially during a heat wave, shower facilities were very good and the coffee maker and cupboard with bowls, plates, microwave very useful though we didn’t use them. The only thing was that we found the mattress too hard which caused us discomfort and the fire alarm went off about 6am but was quickly switched off. The location of the hotel is useful being close to both railway stations, underground, bus stops, bars...

"Clean quite cool and comfortable. Well located and polite helpful staff. Parking the first time is a bit of a circus but follow the gos and it will get you there. Once parked just walk as everything is right behind the hotel. I’d stay there again next time I visit."

"Centrally located, close to everything. Staff were professional and helpful."

"Loud intermittent buzzing noise all through night in bedroom, couldn’t sleep. Staff wouldn’t swap my room."

"Loved my room with jacuzzi bath, but there was no fridge in room. Breakfast was good but slow to recieved ordered products. The restaurant was also good for dinner. Could hear trains but wasn’t too bad. Bed was very comfortable easy walk to supermarket."

"The rooms were modern and clean. The front desk staff were extremely helpful and friendly. The hotel was extremely close to the city centre and to a fantastic selection of restaurants and bars."

"Room was so hot during the night. I had the coolest setting on the iPad but to no avail."

"Great place to stay!"

"Very dark and moody but felt odd personally. My room had a Nespresso machine but no pods or milk. Also had tea bags but no kettle or way to make them…"

"Pleasant stay, nothing special."

"Looks a bit tired"